Mavis Tires & Brakes

4.9
1304 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Daphne.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • RestroomAvailable

Location

Mavis Tires & Brakes
918 US Hwy 98 W, Daphne, AL
36526, United States

Hours

Reviews

4.9
1,304 reviews
5 stars
1,243
4 stars
20
3 stars
1
2 stars
1
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, particularly highlighting individuals like Felicia, Brandon, and Elizabeth for their exceptional service.

Efficiency

Many reviews noted the quick turnaround times for services, with several customers expressing satisfaction with how fast their issues were resolved.

Trustworthiness

Several customers appreciated the honest assessments and lack of pressure to upsell services, indicating a high level of trust in the business.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to service errors and management behavior, suggesting inconsistency in service quality.
  • SS
    Steven
    5 days ago
    5.0
    Extremely helpful and knowledgeable. Went above and beyond to get me back on the road as fast as possible. Definitely recommend to everybody in Fairhope and Daphne to come here 👍🏻
  • CD
    Chase Davidson
    Jan 3, 2026
    5.0
    The crew at Mavis got me in on a Saturday afternoon, diagnosed the Issue and took care of it in a timely manner! Felicia and crew did a great job and get 5 Stars! I highly recommend!
  • NW
    NaTorria Williams
    Dec 30, 2025
    5.0
    Felicia and Ron took great care of me. I’m a teenage girl and I wasn’t token advantage of, it was so great I left a good tip. Thank you for the service and keep up the good work!! #comehere
  • AM
    Alish Maharjan
    Dec 21, 2025
    5.0
    I came in to the Daphne, location and Felicia helped me thru the whole process from explaining the difference in the tires, helping me figure out what was best for my needs, going over the issues with my car, and what is the most urgent to take care of first, the potential of what could happen if it’s not taken care of.. and made the whole process as easy as possible… thank you Felicia for being so patient, understanding, and listening to my needs and concerns….
  • EN
    Eric Nelson
    Dec 13, 2025
    1.0
    Not sure how they have received so many positive ratings. They placed the wrong size tires on my vehicle and rotated the front tires to the rear when the rear size is different from the front. I told them this prior to purchasing the tires, but they could’ve simply looked inside the door and it tells them right there what size tires goes on the vehicle! Worst part is they were going to let me drive off like that until I happened to look at the vehicle and ask them how new tires were on the rear when I’d ordered new front tires. They tried explaining their mistakes, which made it even more confusing because the lady at the front contradicted what the technicians said they’d done. After all was said and done, and I assume they corrected their mistakes (I no longer trust anything they’ve said at this point), the manager simply handed me the keys and said you’re ready to go. He wasn’t even going to discuss the issues I’d had with his shop until I told him I would never return as I was walking out. Oh… and they couldn’t replace the wiper blades I’d ordered because they couldn’t remove the old wiper blades.

Frequently Asked Questions About Mavis Tires & Brakes

What are the COVID safety practices like here?

Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.