Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Daphne, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Daphne location today.
Location
Hours
Reviews
4.1
479 reviews
5 stars
328
4 stars
37
3 stars
28
2 stars
19
1 star
67
What are people saying?
AI-generated from recent customer reviews
Vehicle Availability
Customers frequently reported issues with the availability of reserved vehicles, often being told that no cars were available despite having made reservations.
Customer Service
The staff at the Daphne location received high praise for their friendliness, professionalism, and willingness to help, although some customers experienced poor service during high-demand times.
Cleanliness and Condition
Several reviews mentioned that the vehicles were not always clean upon pickup, with some reporting issues like stains and unpleasant odors.
Reservation Issues
There were multiple complaints regarding the handling of reservations, including discrepancies with payment methods and unexpected changes to vehicle availability.
Overall Experience
Despite some negative experiences, many customers expressed satisfaction with their overall rental experience, citing helpful staff and efficient service.
- DDdiana donahue1 day ago5.0Extremely courteous and professional organization! Highly recommend
- MMMallory McCutcheonNov 14, 20251.0Had a car reserved for 9:30. When I got there, I was asked for an ID and form of payment. When I handed her my debit, she informed me I needed a credit card since it’s a one way trip. Confused, I opened the policy and didn’t see where it stated that. When I had 2 different employees read it, they could not find anywhere where it stated that. The manager there then says “even if it’s not stated, it’s a group policy and this group doesn’t allow it.” So when I asked him how would I know that, he said if I was to call to make a reservation. I said “I made the reservation for the app, it doesn’t state it anywhere in there?” He replies “no ma’am.” When I asked for him to show me where it says that in the policy, he states he doesn’t know where he would find it. So I was absolutely clueless about this “policy” and had no way of knowing. I have a flight in Nashville that I was driving the car too. One of the workers told me to go to tj maxx and they could give me a credit card… I was literally sitting outside on the ground in tears from frustration. They wouldn’t take my dads credit card because he couldn’t come in person. I had ubered there and they just expected me to uber back home with no rental car. My reservation was at 9:30, I didn’t get the car till 11:30. This was by far the worst experience I’ve had with them so far and I’ve rented from there at least 3 other times.
- EMEvan MayfieldNov 8, 20251.0We rented a car from this location for a long trip from Fairhope. They didn't tell us they closed at noon. Stuck without a car. Never again
- BNBrett NezatNov 1, 20253.0This used to be a great location, but they never have cars anymore. Great service and nice employees, but they’re always out of vehicles. Even when making reservations in advance, you show up and they never have anything available. Wait times are also long. They’ve needed to add more cars for years…
- JSJose SilvaOct 30, 20255.0I got a rental car from Enterprise after someone backed into my car. Maddie got me back on the road with no problems! All staff members I encountered were very friendly and willing to help.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Daphne, AL?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your needs.
Where is the Enterprise Rent-A-Car location in Daphne, AL?
The Enterprise Rent-A-Car location is at 1990 US Highway 98, Daphne, AL 36526.
What are the operating hours for Enterprise Rent-A-Car in Daphne?
The office is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation at Enterprise Rent-A-Car in Daphne?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/al/daphne-5523.html or call +1 251-928-6810.
What payment options are accepted at Enterprise Rent-A-Car in Daphne?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Daphne offer any discounts for active military?
Yes, they provide discounts for active military personnel.
Is the Enterprise Rent-A-Car at Daphne woman-owned?
Yes, this location is woman-owned.
What nearby places can I visit after renting a car at Enterprise Rent-A-Car in Daphne?
You can visit nearby places such as Marco's Pizza for Italian food, Soul Caffeine for coffee and smoothies, or Polished Nail Bar for beauty and spa services.
Are there nearby facilities for car-related services around Enterprise Rent-A-Car in Daphne?
Yes, nearby automotive services include O'Reilly Auto Parts, Clear Image Auto Detail for detailing and washing, and Myers Car Wash for car cleaning.
Can I find convenient fuel and repairs near Enterprise Rent-A-Car in Daphne?
Yes, there is a Shell gas station nearby and repair services like bluefrog Plumbing + Drain are also close by.