Business Details
About
Oil Change Service StationTire ShopAuto Repair ShopBrake ShopAuto Air Conditioning ServiceCar Inspection Station
Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. Come visit us at an Express Oil Change location in Cullman today.
Location
Hours
Reviews
4.9
2,315 reviews
5 stars
2,234
4 stars
37
3 stars16
2 stars1
1 star27
What are people saying?
AI-generated from recent customer reviews
Service Quality
While many customers praised the quick and friendly service, there were significant complaints about poor workmanship leading to further issues with vehicles.
Staff Performance
Kaleb received numerous positive mentions for his helpfulness and professionalism, contributing to a generally positive customer experience.
Communication
Customers appreciated the clear communication regarding services and pricing, although some expressed frustration over accountability for service-related issues.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others reported serious dissatisfaction and costly repairs.
- BGBruce GothardDec 23, 20251.0I have heavily debated with myself, if I would leave a review or not. I am going to remain factual and avoid emotion as I have used this team for years, with great satisfaction. You decide your next service location. Went in for oil change. Within 24 hours got a low oil pressure light. Took back the next morning and no codes. Agreed to re-do oil change to check everything out. Still showing low oil pressure. Left with them to find the problem. Got a call that it was oil pressure sending unit. Records indicated that my truck had been changed from full synthetic to regular oil and that may have caused the issue. They agreed to replace at their expense. Got the next call stating that now the truck was throwing additional codes. Manager suspected internal engine failure and extensive research needed. I opted to take to Ford for second opinion. They found a broken support tube that allowed wiring harness to get pulled into belt system. $2500 repair and 3 weeks of rental cars. Attempted to file a claim. While kind and professional, I was told that cameras did not show where they did anything wrong. Taking no responsibility. Did I mention that no codes were detected until after service and while in their possession. Oil change includes inspection of hoses and belts. If these inspections had been performed on either of the two oil changes mentioned above, this issue would have been spotted before wiring got into belt system. Repair would have been less than $100. Again…from my viewpoint Follow up…based on the “Form” response…trust me when I say that I am $2,500 more sorry than you are. Additionally, if your team did nothing wrong, what exactly are you planning to address with them? Update…still no further communication. I was offered the ability to view their video footage of service visits, when supervisor came to Cullman. The last call I got from him was a definitive “we are not responsible now that I was able to get to Cullman, to view video. I guess he forgot to let me know he was coming to town.
- ARArne RoaldsandDec 16, 20255.0We always have a good experience at this location. Stephen was great!
- KFKylie FitzgeraldDec 15, 20251.0This place use to do great and had great oil changes. But i recently went and got my oil change and it was running fine before until i left and now my car won’t shift out of 1st
- TBTamesha BeanDec 13, 20255.0Jonathan is the goat. Quick oil change and very helpful . Definitely recommend
- CSCourtney SellersNov 18, 20255.0These guys are great and they Bend over backwards to make things happen and to accommodate any requests you might have! They have even offered to give me a ride to work when my car needed repair.
Frequently Asked Questions About Express Oil Change & Tire Engineers
What automotive services does Express Oil Change & Tire Engineers in Cullman offer?
They provide oil changes, tire sales and installation, wheel alignment, brake services, battery replacement, vehicle maintenance, and more.
What are the business hours for the Cullman location of Express Oil Change & Tire Engineers?
They are open Monday to Friday from 7:30 AM to 5:30 PM, Saturdays from 7:30 AM to 4:30 PM, and closed on Sundays.
Where is Express Oil Change & Tire Engineers located in Cullman, AL?
The store is located at 208 2nd Ave NW, Cullman, AL 35055, USA.
Which tire brands can I buy at Express Oil Change & Tire Engineers in Cullman?
They offer major tire brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and more.
How can I book an appointment for services at Express Oil Change & Tire Engineers in Cullman?
You can make a reservation online via their website at https://www.expressoil.com/stores/cullman/al/0153/.
Does Express Oil Change & Tire Engineers offer quick oil change services with quality checks?
Yes, they have a refined oil change process designed to be the quickest while providing high-quality service and premium vehicle maintenance checks.
What nearby automotive parts stores can customers visit in Cullman?
Nearby AutoZone offers automotive parts and repair, helpful for customers needing car parts before or after their visit.
Are there nearby gas stations close to Express Oil Change & Tire Engineers in Cullman?
Yes, customers can find Texaco with Techron and Texaco Station Cullman nearby, useful for refueling or convenience needs.
What local parks or attractions are near Express Oil Change & Tire Engineers in Cullman?
Smith Lake Park is nearby, a great place to visit for relaxation or recreation before or after vehicle service.
Can I find tire service and repair competitors near Express Oil Change & Tire Engineers in Cullman?
Yes, McGriff Best-One Tire & Service and Mcgriff Tire Pros are nearby tire dealers and repair shops.