Advance Auto Parts

4.5
272 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 16462 Highway 280 in Chelsea offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
16462 Highway 280, Chelsea, AL
35043, United States

Hours

Reviews

4.5
272 reviews
5 stars
193
4 stars
53
3 stars
12
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of exceptional and poor customer service experiences, with some employees praised for their helpfulness while others, particularly a manager, received criticism for rudeness.

Staff Knowledge

Many reviews commend the staff for their knowledge and ability to assist customers effectively with their automotive needs.

Store Cleanliness

Customers consistently noted that the store is clean and well-maintained, contributing positively to their shopping experience.

Product Availability

While many customers found the store well-stocked with parts, there were instances of items being out of stock, leading to some dissatisfaction.
  • CP
    Chros Payne
    Oct 17, 2025
    1.0
    horrible experience "store manager Danny" very disrespectful will no longer be doing business with them and will be closing my PRO Account and taking business any place else.
  • AS
    Annely Santillo
    Sep 8, 2025
    5.0
    I give this store a 5 start because of the service I received today from their employee Fernando. I needed a new battery today and I came into this store for a replacement. Fernando helped me, I could not be more pleased. He found my battery and although another employee said it could not be changed and it was a difficult task, Fernando was knowledgeable enough to change it for me. My car is now running smoothly. He even made mention that my back tire was low and made recommendations. Fernando was a God send for me today, I could not wait to have it replaced elsewhere.
  • BM
    Brittain Mitchell
    Sep 1, 2025
    5.0
    Great area common goods store. I had to pick up a doordash order from here and deliver it to pep boys so, they have the part and they were open and the store was clean and the parking lot was clean and the employees were nice
  • RT
    Russell Thomas
    Aug 24, 2025
    5.0
    Easy battery replacement. They have the best customer service!
  • SF
    Sheri Fowler
    Aug 2, 2025
    5.0
    We were headed to visit a friend in UAB and started having battery issues. We stopped at this store and the staff was exceptional! It was pouring rain but that did not stop them from changing our battery efficiently and getting us back on the road. We highly recommend this store for any auto needs you may have!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*