Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 16462 Highway 280 in Chelsea offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.5
273 reviews
5 stars
193
4 stars
53
3 stars
12
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback highlights a mix of exceptional and poor customer service experiences, with some employees praised for their helpfulness while others, particularly management, received criticism for rudeness.
Product Availability
Customers noted that the store generally has a good stock of auto parts, but there were instances of items being out of stock or issues with online orders.
Staff Knowledge
Many reviews commend the staff for their knowledge and ability to assist customers with their automotive needs, although some experiences indicated a lack of interest from certain employees.
Store Environment
The store is described as clean and well-organized, contributing positively to the shopping experience.
Mixed Experiences
Overall, customer experiences vary widely, with some expressing loyalty and satisfaction while others report significant frustrations, particularly regarding management and warranty issues.
- CPChros PayneOct 17, 20251.0horrible experience "store manager Danny" very disrespectful will no longer be doing business with them and will be closing my PRO Account and taking business any place else.
- ASAnnely SantilloSep 8, 20255.0I give this store a 5 start because of the service I received today from their employee Fernando. I needed a new battery today and I came into this store for a replacement. Fernando helped me, I could not be more pleased. He found my battery and although another employee said it could not be changed and it was a difficult task, Fernando was knowledgeable enough to change it for me. My car is now running smoothly. He even made mention that my back tire was low and made recommendations. Fernando was a God send for me today, I could not wait to have it replaced elsewhere.
- BMBrittain MitchellSep 1, 20255.0Great area common goods store. I had to pick up a doordash order from here and deliver it to pep boys so, they have the part and they were open and the store was clean and the parking lot was clean and the employees were nice
- RTRussell ThomasAug 24, 20255.0Easy battery replacement. They have the best customer service!
- SFSheri FowlerAug 2, 20255.0We were headed to visit a friend in UAB and started having battery issues. We stopped at this store and the staff was exceptional! It was pouring rain but that did not stop them from changing our battery efficiently and getting us back on the road. We highly recommend this store for any auto needs you may have!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of auto parts and accessories does Advance Auto Parts in Chelsea stock?
Advance Auto Parts stocks new parts and accessories including batteries, oil filters, motor oil, brakes, wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
What services does Advance Auto Parts offer at the 16462 Highway 280 location?
Services include free battery testing and installation with purchase, free engine code scanning, battery and oil recycling, free wiper blade installation, charging and starting system testing, and loaner tool rental.
Does Advance Auto Parts offer curbside pickup at their Chelsea store?
Yes, Advance Auto Parts provides curbside pickup service at their Chelsea location.
What are the operating hours of the Advance Auto Parts store in Chelsea?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Can Advance Auto Parts install my new car battery?
Yes, the store offers free battery installation with purchase at most locations, including Chelsea.
Does Advance Auto Parts recycle used car batteries and motor oil?
Yes, they provide free recycling for used batteries and motor oil. Exclusions may apply.
What payment options are accepted at Advance Auto Parts in Chelsea?
They accept American Express, Visa, Mastercard, Discover, cash, and checks.
Are there any nearby food options around Advance Auto Parts Chelsea store?
Yes, nearby dining options include Applebee's, KFC, Jeremiah's Italian Ice, Tacos Veracruz, T's SnoBiz, Good Ole Boys BBQ, Station 31 Kitchen, and Busy Bee Burger for customers looking for a meal before or after their visit.
Where can I find nearby services like a post office or shipping center near Advance Auto Parts in Chelsea?
The UPS Access Point location nearby offers courier and delivery services, which can be convenient for customers needing to ship or receive packages during their visit.
What nearby stores provide convenience services close to Advance Auto Parts in Chelsea?
Nearby convenience services include Walgreens pharmacy and convenience store, LibertyX Bitcoin ATM for currency exchange, Western Union for money transfer, and local gas stations like Citgo, Chelsea Food Mart, and Marathon Gas.