Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Birmingham, AL!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
2,692 reviews
5 stars
1,126
4 stars
638
3 stars
413
2 stars
137
1 star
378
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the facility as dirty, with complaints about unsanitary bathrooms, trash in the parking lot, and unclean food areas.
Customer Service
Many customers reported rude and unhelpful staff, with specific incidents of disrespectful behavior from cashiers and security.
Amenities
Customers expressed frustration over the lack of available food options and broken amenities, such as showers and coffee machines.
Parking Issues
There were complaints about tight parking conditions, illegal parking by other drivers, and the prevalence of dropped trailers taking up space.
Management Concerns
Several reviews indicated poor management practices, including inadequate staffing and failure to address cleanliness and service issues.
- RTronnie tinsleyNov 11, 20253.0Seems like the phone line is down here and the shower app doesn’t work. Showers must be down also. Pilot and flying J has gone to shit
- FFfayb9Nov 8, 20251.0The app shows the showers are working and after 2 hours waiting I went inside and asked they telling me the showers aren't working.
- EMEduardo MayenNov 3, 20251.0Poor condition of the pumps and terrible service at the showers; I've been waiting in line for over an hour.
- EVEnmanuel ValdesOct 31, 20251.0A los pilots no les importa nada la calidad de vida de los choferes profesionales. Solo buscan lucrar y nada más. Negocian con las compañías para forzar a los choferes a cargar diésel es su establecimientos donde cobran casi todos los parqueos en lugares como aquí. Los baños son un asco según comentarios. Honestamente odio que so busquen lucrar sin pensar que los choferes somos personas
- BGB GOct 30, 20251.0Bad part of town. No security. Homeless people coming up to ask for money.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours of Pilot Travel Center in Birmingham, AL?
Pilot Travel Center in Birmingham is open 24 hours every day of the week, including holidays.
Does Pilot Travel Center in Birmingham offer showers and overnight parking?
Yes, this location offers reservable showers and overnight parking for professional drivers.
What fuel types are available at the Birmingham Pilot Travel Center?
The station provides gasoline, diesel fuel, and DEF with high-speed pumps.
Can I order food pickup or reserve parking through an app at this location?
Yes, you can use the Pilot app to order food for pickup and reserve parking spots in advance.
What payment methods are accepted at Pilot Travel Center Birmingham?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and cash.
Is there a CAT scale available at this location?
Yes, all Pilot locations, including Birmingham, have CAT scales for weighing trucks.
What nearby restaurants can I visit before or after stopping at Pilot Travel Center?
Nearby options include Denny's for breakfast or brunch and Ruth's Cafe for southern cuisine and American classics.
Are there other convenient stores or gas stations close to the Birmingham Pilot Travel Center?
Yes, nearby you will find Flying J Travel Center and Blue Rhino Propane Exchange for convenience and fuel needs.
What religious or community organizations are near Pilot Travel Center in Birmingham?
Nearby, you can find Now Faith Empowerment Temple, Victory Fellowship Baptist Church, and Morningstar Baptist Church for community services and worship.
Does Pilot Travel Center provide any amenities for professional drivers?
Yes, amenities include prime parking spaces, premium Wi-Fi, showers, laundry facilities, driver's lounges, and mobile food ordering.