Mister Car Wash

3.9
441 reviews
A car being immersed in a rich blanket of HotShine® Carnauba Wax

About

Car Wash
Choose from our exterior-only wash options or elevate your clean with our premier Interior Clean service. Our full-service offering includes vacuuming, windows cleaned inside and out, and the dash, door panels, and cup holders wiped. We finish with a hand-towel dry, quality check, and fragrance of your choice - all while you relax in our lounge for 15 minutes or less. With all of our services, you’ll enjoy trusted quality, speed and convenience. Every visit is backed by the friendly, professional service that defines the Mister Car Wash experience.

Location

Mister Car Wash
4621 US-280, Birmingham, AL
35242, United States

Hours

Reviews

3.9
441 reviews
5 stars
264
4 stars
44
3 stars
25
2 stars
24
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some customers praising thorough cleaning while others reported poor attention to detail and missed spots.

Customer Service

Generally positive feedback on staff friendliness and attentiveness, though some customers experienced dismissive behavior or lack of communication.

Membership Value

Many customers appreciate the value of the monthly membership, citing convenience and cost-effectiveness, while others felt the service did not justify the price.

Cleanliness Issues

Several reviews highlighted ongoing cleanliness issues, particularly with interior cleaning and attention to detail.

Wait Times

Customers expressed frustration with long wait times, especially during busy periods, impacting their overall experience.
  • RP
    Rosa Pitts
    Nov 10, 2025
    5.0
    Fast service
  • MB
    Mercy the Buzzard
    Oct 29, 2025
    2.0
    Absolutely horrible about cleaning the inside every time. Always cut corners, always finding left over grime. Do they even do the seats???
  • TT
    Trey Travis
    Oct 13, 2025
    5.0
    These guys went out of their way to help me with my car wash. I will definitely be using them in the future
  • JB
    Jayani Banks
    Oct 11, 2025
    1.0
    I’ve tried calling to talk to someone about my complaint before I even try to make a bad review on google but no one is answering the phone so I had to result to this . I’m honestly so confused on why I’m paying 46$ for an exterior and interior clean when it’s no where near clean in the inside ? Then when you pull In to pay they ask do you want to tip before they even get done with the service ? That’s ridiculous to me to give someone a tip before I see results and it’s very inconsiderate as well because it makes it look like you’re not going to clean it well if you’re not tipped . I won’t ever come back here again I feel like I was scammed !
  • CP
    Christine Pham
    Sep 28, 2025
    1.0
    I’ve been here before and had a good experience, which is why I came back and brought my mother with me to get her car cleaned. We asked for both interior and exterior service. Since it had been a while and it seemed like the packages might have changed, I started asking questions, like what was included, whether interior and exterior were combined, and what the membership covers. The man checking me out barely acknowledged me. He kept looking away and walking off instead of answering my questions. When I tried to get his attention again, he interrupted me to ask what scent I wanted. I answered, but as soon as I continued with my questions, he just turned the screen toward me and told me to swipe my card. After that, he immediately asked for a tip despite giving me no service or answers. I had planned to tip in cash, but when I told him that, he turned away and walked off again without saying anything. I left the counter not even knowing what I had paid for. I don’t mind if services or policies have changed, I just wanted clarification, which I don’t think is unreasonable. What bothered me was being ignored and dismissed. This experience was completely different from my first visit and honestly very frustrating.

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What services does Mister Car Wash offer?

Mister Car Wash provides exterior-only wash options and premier Interior Clean services, including vacuuming, cleaning windows inside and out, wiping the dash, door panels, and cup holders, hand-towel drying, a quality check, and fragrance selection.