Mavis Tires & Brakes

4.8
1464 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Birmingham.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • RestroomAvailable

Location

Mavis Tires & Brakes
289 Lakeshore Pkwy, Birmingham, AL
35209, United States

Hours

Reviews

4.8
1,464 reviews
5 stars
1,368
4 stars
27
3 stars
6
2 stars
13
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly Tiffanie and Chris, for their excellent service and communication.

Efficiency

Numerous reviews highlighted the quick service, with many customers being in and out in under an hour.

Communication

Customers appreciated the clear communication regarding services needed and pricing, although there were some complaints about miscommunication in specific cases.

Quality of Work

While many reviews praised the quality of service, there were notable complaints about poor workmanship and unresolved issues with repairs.

Trust Issues

Some customers expressed concerns about trust and transparency, citing experiences with upselling and misdiagnosis of vehicle issues.
  • JS
    John Stephens
    2 days ago
    5.0
    Great customer service! Repaired my tire quickly and was able to get in and out. Would highly recommend! Todd made sure everything was handled in a quick and efficient manner!
  • CS
    caroline smith
    Nov 17, 2025
    5.0
    Tom was absolutely amazing and made the whole experience easy and stress-free. He was super helpful and went above and beyond. It was also really awesome getting to talk to him while my car was getting its oil changed. He was friendly, knowledgeable, and genuinely kind. I left feeling confident in the work he did and grateful for such great service.
  • SN
    Stu Nope
    Nov 7, 2025
    1.0
    Brought my truck here to have tires installed and they have destroyed one of my wheels. I just found it today and will be contacting them on Monday. : Edit, I have an appointment on Monday with them. If they make it right, I will delete my negative comments.
  • SG
    southern girl
    Nov 7, 2025
    5.0
    I was driving from Huntsville to Orange Beach and accidentally hit something in the road. I found mavis tire via Google and stopped without an appointment. My tire was almost flat when I arrived. Tiffanie was extremely considerate and helpful and they patched the flat while I waited.
  • LM
    Lauren M
    Nov 3, 2025
    5.0
    Tom and Cedric were honestly amazing, it's probably the 4th time Ive been here and each time the service is excellent. Their customer service, friendliness, and willingness to listen is genuinely what keeps me coming back here even if it's something small as an air refill. Would 100% recommend this place for someone to go to. :)

Frequently Asked Questions About Mavis Tires & Brakes

What are the COVID safety practices like here?

Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.