Business Details
About
Auto Body ShopAuto Repair ShopAuto Body RepairAuto Dent Removal Service
Joe Hudson’s Collision Center specializes in high-quality auto body and collision repair services, leveraging state-of-the-art technology and skilled technicians to ensure vehicles are restored to factory standards. Our locations offer a comprehensive range of services, including body paint, structural repairs, and a lifetime warranty on metalwork. Since 1989, Joe Hudson's Collision Center has been recognized for our commitment to excellence, providing manufacturer-approved parts for a wide variety of vehicles while ensuring long-term reliability and performance.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
430 reviews
5 stars
349
4 stars
30
3 stars
9
2 stars6
1 star
36
What are people saying?
AI-generated from recent customer reviews
Repair Quality
Many customers praised the high-quality repair work, with several stating their vehicles looked brand new after service.
Customer Service
Overall, customer service received mixed reviews; while some found staff friendly and helpful, others reported poor communication and unfulfilled promises.
Communication
Several customers expressed frustration with the lack of timely updates and transparency regarding the status of their repairs.
Timeliness
While some customers appreciated quick turnaround times, others experienced significant delays and felt misled about completion dates.
Facility Experience
The waiting area and overall facility were frequently described as clean and comfortable, contributing positively to the customer experience.
- SMShontae Madison6 days ago5.0Handle my collision repair quickly. Excellent service
- MWMai WANov 10, 20254.0Vanessa was great. Front line worker were great professional female.,I would strongly recommend this place .
- ZTZechariah TownsendNov 10, 20255.0Very professional staff.
- TSThadesia SearsNov 7, 20255.0I am a returning customer for their services I have recommended them to people because of their excellent quality and services they do it right the first time.
- TLTamia LindsayOct 3, 20253.0If you're looking for consistent communication from this location, I'd consider looking elsewhere! I feel like transparency with this entire service could’ve been better. I’ve been told over the course of the week (when my car was sent there), only to find out from one of the employees that my car wasn’t being service until just days later with absolutely no way of knowing. Even if there was priority with other vehicles, I should’ve been informed of this instead of just being given an estimate for the end of EVERY DAY SINCE THEN with updates few and far in between. I was also told I would get a call back with updates--I was never called. I had to call around 1PM that day just to see if any progress had been made. The day that my car was actually finished I had to CALL THEM, instead of receiving a notification. Although, they were nice enough to stay later than they were open for me. I will not be recommending or using this location again, as I’ve received the runaround numerous times about the price, and status of when the car will actually be ready for over a week. The lack of communication and the clarity of the situation has been very upsetting! Besides all of that, my repair was done well. I haven't had any issues since.
Frequently Asked Questions About Joe Hudson's Collision Center
I have a brand new vehicle that has been involved in an accident. Can it look new again?
Yes. We employ a state of the art, computerized paint mixing system which enables us to accurately match your vehicle’s finish.
How long will it take to repair my vehicle?
Auto body repair time is determined by the complexity of the damages. Joe Hudson’s Collision Center will make the repair in a timely manner without compromising quality standards for the sake of time.
How can I pay for repairs?
We accept insurance checks, money orders, Visa, and MasterCard.
How do I know when my car will be ready?
We will call you and inform you that we have completed our inspection of all repairs made and your vehicle is ready to be picked up.
Can you restore a brand new vehicle involved in an accident to look like new again?
Yes, Joe Hudson's Collision Center uses a state-of-the-art computerized paint mixing system to accurately match your vehicle’s finish, restoring it to like-new condition.
How long does the auto body repair take at Joe Hudson's Collision Center?
Repair time depends on the damage complexity, but the center commits to timely repairs without compromising quality.
What payment methods are accepted for repairs?
You can pay using insurance checks, money orders, Visa, MasterCard, and American Express.
How will I know when my car repair is complete?
You will receive a call informing you that all repairs are inspected and your vehicle is ready for pickup.
What are the operating hours of Joe Hudson's Collision Center in Birmingham?
The center is open Monday through Friday from 8:00 AM to 5:00 PM, and is closed on Saturdays and Sundays.
Does Joe Hudson's Collision Center provide warranty on repairs?
Yes, the center offers a lifetime warranty on metalwork and warranties on all structural and dent repairs.
What vehicle brands does Joe Hudson's Collision Center service?
They service a wide range of makes including Chrysler, Dodge, Jeep, Ram, Kia, Hyundai, Nissan, Ford, Honda, Tesla, Audi, Volkswagen, and more.
Is the facility wheelchair accessible and does it have onsite parking?
Yes, Joe Hudson's Collision Center has wheelchair accessible entrance and parking, as well as onsite parking for customers.
What nearby dining options are available around Joe Hudson's Collision Center?
Customers can visit Iron City Grill or Iron City Bham, both American restaurants nearby, for a meal before or after their visit.
Are there other auto body shops near Joe Hudson's Collision Center for comparison or additional services?
Yes, nearby shops include Watkins Auto Body Inc., Number 1 Sound Detail Auto Tint and Collision, and Metro Detail and Paint Correction, providing options for customers in the area.
What local attractions or services can customers explore near Joe Hudson's Collision Center?
Customers might enjoy visiting Sips N Strokes Bham art gallery or The Hub event venue nearby for entertainment while their vehicle is serviced.