Business Details
About
Auto Body ShopAuto Repair ShopAuto Body RepairAuto Dent Removal ServiceJoe Hudson's Collision Center
Joe Hudson’s Collision Center specializes in high-quality auto body and collision repair services, leveraging state-of-the-art technology and skilled technicians to ensure vehicles are restored to factory standards. Our locations offer a comprehensive range of services, including body paint, structural repairs, and a lifetime warranty on metalwork. Since 1989, Joe Hudson's Collision Center has been recognized for our commitment to excellence, providing manufacturer-approved parts for a wide variety of vehicles while ensuring long-term reliability and performance.
Details
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
Location
Joe Hudson's Collision Center
4501 Riverview Pkwy, Birmingham, AL
35242, United States
Hours
Reviews
4.5
313 reviews
5 stars
254
4 stars
17
3 stars
7
2 stars
7
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the excellent communication and helpfulness of the staff throughout the repair process.
Quality of Repairs
Overall, customers were satisfied with the quality of repairs, noting that their vehicles looked as good as new after service.
Timeliness
Several reviews highlighted the quick turnaround times, with many vehicles being completed ahead of schedule.
Communication Issues
Some customers reported poor communication regarding repair timelines and updates, leading to frustration.
Negative Experiences
A few customers had significant negative experiences, including damage to their vehicles during repairs and lack of accountability from the staff.
- MNMatthew Nelson3 days ago2.0They were dishonest with me before coming in. In my situation my car got hit while it was parked, with the other driver assigned %100 fault on a police report. I had an insurance estimate in hand and wanted an inspection. I told them up front that I am interested in doing partial repairs, but would like to have it inspected in person for additional damage. After they got it scheduled and I came in, THEN they told me that they don’t do partial repairs. It needlessly wastes my time when I was up front with them- very frustrating
- MCMelissa ChaseNov 27, 20255.0Excellent customer service and great communication!
- APAngie ParmerOct 21, 20255.0Excellent service and communication; knowledgeable and easy to work with.
- EIEmily IsraelOct 6, 20255.0They did a great job and got my car back to me early. They kept me informed the entire time. They were wonderful to work with. I would use them again and I would highly recommend them.
- BGBain GurleySep 29, 20255.0Joe Hudson did a great job on my GMC Yukon that was involved in a low speed accident. The entire back bumper was replaced; the physical repairs to the car were done well and it looks like nothing ever happened. The customer facing team was always helpful and provided updates on the car's status throughout the process. They answered the phone every time I called and were able to answer any questions I had. They also worked with the insurance company well and I never had to be involved after the initial setup. I'd recommend this shop to anyone.
Frequently Asked Questions About Joe Hudson's Collision Center
I have a brand new vehicle that has been involved in an accident. Can it look new again?
Yes. We employ a state of the art, computerized paint mixing system which enables us to accurately match your vehicle’s finish.
How long will it take to repair my vehicle?
Auto body repair time is determined by the complexity of the damages. Joe Hudson’s Collision Center will make the repair in a timely manner without compromising quality standards for the sake of time.
How can I pay for repairs?
We accept insurance checks, money orders, Visa, and MasterCard.
How do I know when my car will be ready?
We will call you and inform you that we have completed our inspection of all repairs made and your vehicle is ready to be picked up.
Can Joe Hudson's Collision Center restore a brand new vehicle after an accident to look like new again?
Yes, Joe Hudson's Collision Center uses a state-of-the-art computerized paint mixing system to accurately match your vehicle’s finish and restore it to like-new condition.
How long does it typically take to repair a vehicle at Joe Hudson's Collision Center?
Repair time depends on the complexity of the damage. The center ensures timely repair without compromising quality standards.
What payment methods does Joe Hudson's Collision Center accept for repairs?
They accept insurance checks, money orders, Visa, MasterCard, and American Express.
How will I know when my vehicle is ready for pickup?
Joe Hudson's Collision Center will call you once the inspection and repairs are complete to inform you your vehicle is ready.
What are the operating hours of Joe Hudson's Collision Center in Birmingham?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Joe Hudson's Collision Center provide any warranty on their repair work?
Yes, they offer a lifetime warranty on metalwork and warranty on all structural and dent repairs.
Which vehicle brands does Joe Hudson's Collision Center service?
They service a wide range of brands including Chrysler, Dodge, Jeep, Ram, Kia, Hyundai, Nissan, Infiniti, Ford, Honda, Acura, General Motors, Chevrolet, Buick, GMC, Cadillac, Tesla, Subaru, Audi, and Volkswagen.
Is Joe Hudson's Collision Center wheelchair accessible?
Yes, the center has wheelchair accessible entrances, parking, and restrooms to accommodate all customers.
What nearby medical facilities can I find close to Joe Hudson's Collision Center if I need medical assistance?
Nearby medical providers include Birmingham Orthopedics & Sports Specialists, BOSS Birmingham Orthopedics Sports & Spine, Jordan Vaughn MD, Kayellen Willoughby MD, MEDHELP RX, and Grandview Colon and Rectal Specialists among others, which can be convenient for customers requiring medical care.
What dining options are available near Joe Hudson's Collision Center for customers waiting on repairs?
Customers can visit nearby restaurants such as The Purple Onion, Carrabba's, and The Bubba House for Greek, Italian, and event-style dining experiences while their vehicle is being serviced.
Are there any retail or entertainment stores near Joe Hudson's Collision Center for customer convenience?
Yes, customers can visit GameStop and River Ridge - GameStop nearby for video games and entertainment, or stop by MEDHELP RX for pharmacy needs.