Business Details
About
Auto Body ShopAuto Repair ShopAuto Body RepairAuto Dent Removal Service
Joe Hudson’s Collision Center specializes in high-quality auto body and collision repair services, leveraging state-of-the-art technology and skilled technicians to ensure vehicles are restored to factory standards. Our locations offer a comprehensive range of services, including body paint, structural repairs, and a lifetime warranty on metalwork. Since 1989, Joe Hudson's Collision Center has been recognized for our commitment to excellence, providing manufacturer-approved parts for a wide variety of vehicles while ensuring long-term reliability and performance.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
265 reviews
5 stars
217
4 stars
17
3 stars
6
2 stars
6
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service received mixed reviews; while many praised the staff for being friendly and professional, some reported rude interactions and poor initial communication.
Repair Quality
Most customers were satisfied with the quality of repairs, noting that vehicles looked like new after service, although there were several complaints about incomplete or botched repairs.
Communication
Many customers appreciated the frequent updates on repair status, but some experienced issues with miscommunication regarding timelines and readiness of their vehicles.
Timeliness
While several reviews highlighted quick turnaround times, others reported delays and extended repair durations that exceeded initial estimates.
Professionalism
The professionalism of the staff was frequently commended, though there were notable exceptions where customers felt the service was unprofessional.
- JBJanie Bruce6 days ago5.0Joe Hudson‘s Collision Center was great, they did a marvelous job on my car and I am very pleased.
- PHP HayesOct 30, 20255.0Quality repair done ahead of schedule. Thanks
- LLluckimom3Oct 30, 20251.0DO NOT go to this location!! They are so disrespectful and so rude that I was embarrassed for them. Three people in that office including an elderly woman whos lunch was apparently more important than her customers and NOT one person said a word until we spoke first and after that we stood in the middle of the office in silence until we said Yall have a good weekend and not one person responded. Now I see why there are so many negative remarks to this Joe Hudson. Someone needs to go to this location and clean house or you will lose your business
- TSTina SimmonsOct 22, 20255.0Top notch customer service and work overall! Would recommend to anyone who wants to work with people you can trust to do an excellent job and do it right the first time!
- JJJacqueline JacksonOct 20, 20255.0I was able to get car in the shop the next day after accident and car was ready within 10 days. I received daily text messages about the vehicle and the customer was great
Frequently Asked Questions About Joe Hudson’s Collision Center
I have a brand new vehicle that has been involved in an accident. Can it look new again?
Yes. We employ a state of the art, computerized paint mixing system which enables us to accurately match your vehicle’s finish.
How long will it take to repair my vehicle?
Auto body repair time is determined by the complexity of the damages. Joe Hudson’s Collision Center will make the repair in a timely manner without compromising quality standards for the sake of time.
How can I pay for repairs?
We accept insurance checks, money orders, Visa, and MasterCard.
How do I know when my car will be ready?
We will call you and inform you that we have completed our inspection of all repairs made and your vehicle is ready to be picked up.
Can Joe Hudson’s Collision Center restore a brand new vehicle involved in an accident to look like new again?
Yes. They use a state-of-the-art computerized paint mixing system to accurately match your vehicle’s finish, restoring it to like-new condition.
How long does the auto body repair process take at Joe Hudson’s Collision Center?
Repair time depends on the damage complexity. They prioritize timely repairs without compromising quality standards.
What payment methods does Joe Hudson’s Collision Center accept?
They accept insurance checks, money orders, Visa, MasterCard, and American Express.
How will I know when my repaired vehicle is ready for pickup?
Joe Hudson’s Collision Center will call you once all repairs are inspected and completed to notify you your vehicle is ready.
What are the business hours of Joe Hudson’s Collision Center in Birmingham?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Is Joe Hudson’s Collision Center wheelchair accessible?
Yes, they offer a wheelchair accessible entrance, parking, and restroom facilities.
Does Joe Hudson’s Collision Center have onsite parking available for customers?
Yes, onsite parking is available for customer convenience.
Can I schedule an estimate online for collision repair at Joe Hudson’s Collision Center?
Yes, you can schedule an estimate online through their website at https://jhcc.com/locations/auto-body-shop-valley-rd-birmingham-al/
What nearby fitness options are available if I want to exercise before or after visiting Joe Hudson’s Collision Center?
Trussville Fit Body Boot Camp is nearby, offering gym and active life facilities to help you stay fit during your visit.
Are there any nearby automotive service providers close to Joe Hudson’s Collision Center?
Yes, nearby options include Brown Automotive for oil changes and tire repairs, Sunrise Automotive for repairs, and H&H Home & Truck Accessory Center for automotive repairs and customization.