Brand Certified
Enterprise Rent-A-Car
4.0(685 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
2325 5th Ave N, Birmingham, AL
35203, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(205) 323-4446
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/al/downtown-birmingham-central-city-5512.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Birmingham, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Central City location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.0
685 reviews
5 stars
436
4 stars
71
3 stars
31
2 stars
30
1 star
117
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of employees like Alexis and Kareem for their exceptional service.
Reservation Issues
Several reviews highlighted problems with reservations, including confirmed bookings not being honored and a lack of available vehicles upon arrival.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and unprofessional behavior from management, leading to frustration for some customers.
Vehicle Quality
Customers generally appreciated the cleanliness and quality of the vehicles, although there were isolated incidents of issues with specific cars.
- MRmillie rudder4 days ago5.0Always so helpful and great customer service
- WJWilliam Henley, Jr.5 days ago5.0Good car selection. Convenient location. Friendly staff.
- WBWesley BarberFeb 23, 20265.0Jay went above and beyond to help me out today. Appreciate you, bud.
- LSLaShonna StodghillFeb 15, 20265.0The customer service team was awesome. They were very friendly and helpful. The service was fast and easy. The vehicle was clean and easy to operate. I would recommend them.
- MEMark EldersJan 24, 20265.0Enterprise Rent-A-Car - Downtown Birmingham 2325 5th Ave N Birmingham, AL 35203 I had a very good experience with this Enterprise location during a stressful and unexpected situation. The waiting area was comfortable, parking was easy, and there was no long line. I was helped quickly, and the staff was professional, calm, and respectful the entire time. Phone calls were returned, communication was clear, and I truly felt that they cared about helping me rather than rushing me through the process. Simone Cornner, Assistant Branch Manager, was especially kind, patient, and professional. The rest of the team -- including the young men at the counter -- worked together smoothly and treated me with courtesy and respect. They even remembered me by name, which meant a lot during a difficult week. Any time pressure related to returning the vehicle was due to corporate policy and not the fault of this local branch. The staff handled everything with understanding and professionalism. I truly appreciate how I was treated here and would recommend this Enterprise location without hesitation. God bless! -- Mark N Tim Elders
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Birmingham offer?
Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, and luxury cars with flexible rental options.
What are the operating hours of Enterprise Rent-A-Car at 2325 5th Ave N, Birmingham?
The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 12:00 PM to 3:00 PM.
How can I reserve a rental car at Enterprise Rent-A-Car in Birmingham?
You can reserve a rental car online via their reservation URL or by calling their local phone number at +1 205-323-4446.
What payment methods are accepted at Enterprise Rent-A-Car in Birmingham?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car in Birmingham offer any special discounts?
Yes, they offer discounts for active military personnel.
Is the Enterprise Rent-A-Car in Birmingham woman-owned?
Yes, this Enterprise Rent-A-Car location is owned by a woman-owned business.
What nearby dining options are available near Enterprise Rent-A-Car?
Nearby, you can visit Fife's Restaurant for Southern cuisine and Buffalo Wild Wings Trussville for casual wings and drinks.
Are there any nearby community services or non-profits around Enterprise Rent-A-Car?
Yes, Jessie’s Place and First Light provide community services and homeless shelter support close to the Enterprise location.
What nearby transportation-related services can assist customers visiting Enterprise Rent-A-Car?
Nearby post offices include US Post Office and Post Office 24th Street N, which may assist with mailing needs during your visit.
Can customers pick up rental cars at the airport from Enterprise Rent-A-Car?
Yes, Enterprise Rent-A-Car offers airport pick-up services in Birmingham, making it convenient for travelers.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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