Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Birmingham, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Central City location today.
Location
Hours
Reviews
4.0
661 reviews
5 stars
414
4 stars
70
3 stars
31
2 stars
30
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Alexis and Kareem.
Reservation Issues
Several reviews mentioned problems with reservations, including cancellations and unavailability of vehicles despite confirmed bookings.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor service, leading to frustration and dissatisfaction.
Location Praise
The downtown Birmingham location received commendations for its cleanliness and efficiency, with many recommending it over other branches.
- QBQuartis Bush2 days ago5.0They where very polite helpful an fast an I love quality of car they gave me everyone at this location was awesome and amazing.even set my phone up with the Bluetooth device for the car awesome team I recommend this location to anyone needing a rental Best place in town.
- DFDarrington Finklea3 days ago5.0Alexis, the Branch Manager, is an exemplary leader—highly informative, patient, and extremely knowledgeable. If anyone needs assistance, I strongly encourage them to reach out to her, as she consistently ensures that everyone is well taken care of. She truly sets the standard for excellence in leadership.
- DSDavid Sanday5 days ago5.0I was promptly greeted when I come through the door to rent the vehicle, and again when I was returning it. The ladies were very polite and explained the process clear and concisely. It was by far the best experience I’ve had renting a vehicle to date, I will definitely go to Enterprise the next time I need to rent a vehicle. I was very pleased with the service.
- JWJanice WestfieldDec 29, 20255.0I had a problem w my car but when I tell you that gentleman that check my return I was a satisfied customer. Very nice polite made sure I was 😌 satisfied.
- TLTAMARALYN LEWISDec 28, 20255.0Enterprise on 5th Avenue North in Birmingham has the best customer service I have seen in years. Thank you to the entire staff and a special thank you to Alexis Bunn for making sure I was comfortable and happy 10/10!!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Birmingham offer?
Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, and luxury cars with flexible rental options.
What are the operating hours of Enterprise Rent-A-Car at 2325 5th Ave N, Birmingham?
The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and Sunday from 12:00 PM to 3:00 PM.
How can I reserve a rental car at Enterprise Rent-A-Car in Birmingham?
You can reserve a rental car online via their reservation URL or by calling their local phone number at +1 205-323-4446.
What payment methods are accepted at Enterprise Rent-A-Car in Birmingham?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car in Birmingham offer any special discounts?
Yes, they offer discounts for active military personnel.
Is the Enterprise Rent-A-Car in Birmingham woman-owned?
Yes, this Enterprise Rent-A-Car location is owned by a woman-owned business.
What nearby dining options are available near Enterprise Rent-A-Car?
Nearby, you can visit Fife's Restaurant for Southern cuisine and Buffalo Wild Wings Trussville for casual wings and drinks.
Are there any nearby community services or non-profits around Enterprise Rent-A-Car?
Yes, Jessie’s Place and First Light provide community services and homeless shelter support close to the Enterprise location.
What nearby transportation-related services can assist customers visiting Enterprise Rent-A-Car?
Nearby post offices include US Post Office and Post Office 24th Street N, which may assist with mailing needs during your visit.
Can customers pick up rental cars at the airport from Enterprise Rent-A-Car?
Yes, Enterprise Rent-A-Car offers airport pick-up services in Birmingham, making it convenient for travelers.