Enterprise Rent-A-Car

4.2
1292 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

5900 Messer Airport Hwy, Birmingham, AL
35212, United States
(833) 886-0848
https://www.enterprise.com/en/car-rental/locations/us/al/birmingham-shuttlesworth-intl-airport-55p7.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Birmingham-Shuttlesworth International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at BHM today.

Location

Enterprise Rent-A-Car
5900 Messer Airport Hwy, Birmingham, AL
35212, United States

Hours

Reviews

4.2
1,292 reviews
5 stars
878
4 stars
138
3 stars
71
2 stars
47
1 star
158

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting quick service and helpfulness during the rental process.

Reservation Issues

Several reviews mentioned problems with reservations, including overbooking and unavailability of reserved vehicles, leading to significant customer dissatisfaction.

Vehicle Quality

While some customers received clean and well-maintained vehicles, others reported issues with the condition of the cars, including cleanliness and mechanical problems.

Mixed Experiences

Feedback varied widely, with some customers expressing great satisfaction while others reported negative experiences, particularly regarding customer service and vehicle issues.
  • RR
    rodehs688
    5 days ago
    5.0
    Had an excellent trip because booking and pickup/drop off was smooth. Great car, no issues, and staff was professional and helpful!! 5/5 stars
  • GJ
    G J
    Jan 4, 2026
    1.0
    Overbooked themselves so couldn’t be given the type of car I needed. Car they gave me instead had no GPS and no cruise control.
  • TR
    Tim Ross
    Jan 3, 2026
    5.0
    I have a simple rule. If Enterprise is near the price of other options (e.g. $10 bucks a day)... I'll go with Enterprise. Once again, the Birmingham location did not disappoint. Thanks!
  • MN
    Mac Nzombola
    Dec 16, 2025
    5.0
    The experience was smooth from start to finish. Pickup and "paperwork" on a tablet were quick and clear, handled by a calm, capable attendant. The top-of-the-line Jeep Wagoneer was comfortable, reliable, and a pleasure to drive. Drop-off was just as simple: keys handed over, a friendly wave, and no delays. Everything worked as it should, which made the experience quietly satisfying.
  • BE
    Bob Eady
    Dec 8, 2025
    5.0
    My wife and I have frequently used Enterprise at the Birmingham Airport. We have always had a pleasant experience with them. The people there are great! I reserve a type of vehicle online and we have always had a quick check out when picking it up. A few questions, a few initials, scan a license and get cc info and away you go. Drop off is always quick too. The vehicles are always top notch. Most recently we had a Jeep Wrangler Rubicon that we loved on our trip.
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Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located?

Enterprise Rent-A-Car is located at 5900 Messer Airport Hwy, Birmingham, AL 35212, USA.

What are the operating hours of Enterprise Rent-A-Car at Birmingham-Shuttlesworth International Airport?

Enterprise Rent-A-Car is open daily from 7:00 AM to 11:59 PM.