Brand Certified
Enterprise Rent-A-Car
4.2(1303 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
5900 Messer Airport Hwy, Birmingham, AL
35212, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(833) 886-0848
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/al/birmingham-shuttlesworth-intl-airport-55p7.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Birmingham-Shuttlesworth International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at BHM today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
1,303 reviews
5 stars
886
4 stars
138
3 stars
72
2 stars
47
1 star
160
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency during the rental process.
Vehicle Quality
Most reviews noted that the vehicles were clean, well-maintained, and met customer expectations, although there were some complaints about receiving the wrong type of vehicle.
Reservation Issues
Several customers experienced problems with reservations, including overbooking and unavailability of reserved vehicles, leading to significant dissatisfaction.
Quick Process
Customers appreciated the fast check-in and check-out processes, making their rental experience smooth and hassle-free.
Mixed Experiences
While many had positive experiences, there were notable complaints regarding rude staff, poor customer service in specific instances, and issues with vehicle condition.
- MBMac BeauFeb 24, 20265.0Shout out to Katie for the best customer service
- LALisa AlbrechtFeb 3, 20261.0The fees that you charge is ridiculous. To advertise $50 a day car rental, then tack on all the additional fees for another $80+ bucks has me infuriated. Customer chat just says "well, it was in your contract". If you expect your customers to chip in on your building and lot space rental, then maybe we should be privy to what those contracts you sign are all about. Sit in on negotiations.
- JAJackie AndersonJan 31, 20265.0I rent from the national location often, however, I was taken care of at the enterprise booth this morning to pick up my rental. Sidney went above and beyond to make my experience exceptional! I definitely will be back.
- CPCassandra PimientaJan 28, 20265.0After a long day of traveling I received 5 star service from the Enterprise Airport Staff. The Team was very knowledgeable and accommodating. Julian, Isabella and Barry thank you for your professionalism.
- LSLauren SandersJan 25, 20265.0Rachel was extremely personable and helpful in getting me the right car for my travel. She recommended an upgrade that would be safe for the weather and comfortable. She was thorough in reviewing the contract and making sure I understood everything. Rachel was amazing!
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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