Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Birmingham, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Homewood location today.
Location
Hours
Reviews
4.0
313 reviews
5 stars
206
4 stars
25
3 stars
13
2 stars
10
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Kendra and Edgar, for their friendly and helpful service, although some reported unprofessional behavior from certain employees.
Reservation Issues
Several customers experienced problems with reservations, including cars not being available despite confirmed bookings, leading to significant inconvenience.
Efficiency
While many reviews highlighted quick service and efficient processes, there were complaints about long wait times and poor communication during busy periods.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing high satisfaction while others reported serious issues that led to dissatisfaction.
- JJJames Thomas Jr5 days ago5.0Customer service was top tier car was fresh and clean
- CJC JJan 6, 20265.0I had the pleasure of working with Kendra to get my rental needs. It was the best customer experience I've ever had with a company. I ended up needing a different vehicle than what I reserved due to storage issues. She was beyond patient and helped me get what I needed and the car was perfect for my trip. I can't say enough about how pleasing and how Kendra treated everyone in the store as if her ultimate desire was for us all to have the best day ever. Incredible experience. Thank you Kendra!
- AGAngela Fuller GraceDec 27, 20255.0Kendra Williams is Manager at the Homewood location. She will get you the car or van promised. Kendra gets the job done! Awesome experience.
- JJJones JonesDec 19, 20255.010/10 Every time I've needed a vehicle, enterprise has come thru....The staff at the Palisades Blvd location are so professional and nice. Each visit is short, straight to, and courteous.
- KRKelly RankinDec 8, 20255.0Anytime I visit this location it’s always great customer service. They work hard to make sure you are satisfied regardless if you come in with or without a reservation.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Birmingham, AL offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks to meet various rental needs.
Where is the Enterprise Rent-A-Car location in Birmingham?
The Enterprise Rent-A-Car location is at 400 Palisades Blvd, Birmingham, AL 35209.
What are the operating hours for Enterprise Rent-A-Car in Homewood?
The rental office is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation with Enterprise Rent-A-Car at the Homewood location?
You can reserve your rental car online at Enterprise's website or through their reservation URL: http://enterprise.com/reserve.
What payment methods are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Does Enterprise Rent-A-Car offer any special rates or discounts?
Yes, Enterprise offers great weekend rates and discounts for active military personnel.
Is the Enterprise Rent-A-Car Homewood location woman-owned?
Yes, this Enterprise Rent-A-Car location is owned by a woman.
What nearby dining options are available around Enterprise Rent-A-Car in Birmingham?
Near Enterprise Rent-A-Car, you can enjoy a meal at Cafe at Culinard, Taqueria Mi Casita, Apple Dumplings Bar, Dairy Queen, Taco Bell, Popeyes Louisiana Kitchen, and Guthrie's of Homewood.
Are there any nearby beauty and wellness services around Enterprise Rent-A-Car?
Yes, nearby you will find Cut Creators Barbers and Styles, Top Ten Nail, Unique Threading & Salon, and top ten nails.
What nearby services can help me with automotive needs besides Enterprise Rent-A-Car?
Close to Enterprise Rent-A-Car are Stivers Ford of Birmingham for car dealership and parts, U-Haul Neighborhood Dealer for truck rentals, and Direct Auto & Life Insurance for auto insurance.