Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Birmingham, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Homewood location today.
Location
Hours
Reviews
4.0
306 reviews
5 stars
198
4 stars
25
3 stars
13
2 stars
10
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, particularly Kendra and Edgar, there were significant complaints about unprofessional behavior and poor communication from some employees.
Reservation Issues
Numerous customers reported problems with reservations, including cars not being available despite confirmed bookings, leading to frustration and inconvenience.
Response Time
Customers frequently mentioned long wait times for service, both in-store and on the phone, which contributed to negative experiences.
Overall Experience
Despite some positive experiences, a notable number of reviews highlighted dissatisfaction with the service quality and reliability at this location.
- LBLove Bug3 days ago1.0If I could give 0 stars I would. The general manager is a lady who has a nice nasty attitude.. I implore you to take your business else where. This location is greedy, and I don’t recommend. Go elsewhere!
- DMDeidre MitchellNov 7, 20254.0Their representative, Kendra was incredible. She was very friendly, helpful and went out of her way to help me. Fantastic representative for Enterprise
- DTDevin TanksleyNov 5, 20255.0Always a great experience renting with them!
- CCCedricNov 2, 20255.0Plain & simple, 5 stars easily because of team member Kendra with her ultimate positive attitude towards people. Keep up the hard work my friend. ★
- MTM TabbOct 22, 20255.0The customer service at the Homewood Enterprise is top tier. Kendra and Edgar both are very attentive to their customers and most importantly professional. This Enterprise by far is the best location in my opinion.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Birmingham, AL offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks to meet various rental needs.
Where is the Enterprise Rent-A-Car location in Birmingham?
The Enterprise Rent-A-Car location is at 400 Palisades Blvd, Birmingham, AL 35209.
What are the operating hours for Enterprise Rent-A-Car in Homewood?
The rental office is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation with Enterprise Rent-A-Car at the Homewood location?
You can reserve your rental car online at Enterprise's website or through their reservation URL: http://enterprise.com/reserve.
What payment methods are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Does Enterprise Rent-A-Car offer any special rates or discounts?
Yes, Enterprise offers great weekend rates and discounts for active military personnel.
Is the Enterprise Rent-A-Car Homewood location woman-owned?
Yes, this Enterprise Rent-A-Car location is owned by a woman.
What nearby dining options are available around Enterprise Rent-A-Car in Birmingham?
Near Enterprise Rent-A-Car, you can enjoy a meal at Cafe at Culinard, Taqueria Mi Casita, Apple Dumplings Bar, Dairy Queen, Taco Bell, Popeyes Louisiana Kitchen, and Guthrie's of Homewood.
Are there any nearby beauty and wellness services around Enterprise Rent-A-Car?
Yes, nearby you will find Cut Creators Barbers and Styles, Top Ten Nail, Unique Threading & Salon, and top ten nails.
What nearby services can help me with automotive needs besides Enterprise Rent-A-Car?
Close to Enterprise Rent-A-Car are Stivers Ford of Birmingham for car dealership and parts, U-Haul Neighborhood Dealer for truck rentals, and Direct Auto & Life Insurance for auto insurance.