Need a rental car in Birmingham, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Inverness location today.
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Miracle, Blake, and Reagan.
Reservation Issues
Numerous reviews highlighted problems with honoring reservations, including customers arriving to find no cars available despite having confirmed bookings.
Communication Problems
Customers expressed frustration over poor communication, including difficulty reaching the location by phone and lack of proactive notifications about reservation issues.
Mixed Experiences
While some customers reported positive experiences, others described significant dissatisfaction, particularly regarding vehicle availability and management's response to issues.
BM
Brittain Mitchell
5 days ago
5.0
I didn't go in here I just had to drive by here. But they got a lot of nice cars and if you need to rent a car I guess this is the place to go
AC
Albert Chin
Feb 23, 2026
5.0
Great service every time. They are so friendly and smile. It makes me so comfortable from rental frustration .
Also so professionally explain about rental information. Especially Blake Hoytink he always smile and so friendly and kind.
Thank you so so so much for your kindness. Definitely I will recommend your rental branch with your name.
Thanks I will see you again.
DD
DevonTheGreatest
Jan 21, 2026
5.0
I rented a car from the downtown location and ran into a few hiccups while trying to a secure a rental for the holidays to see my family in a different city/state and when all hope was lost.. Rogers (correct me if I got his name wrong) came through and got me out the door in a sweet navy blue Toyota Hybrid. I was really in my head that day just thinking about how i’m gonna say sorry to my people and right when I was about to give up he heard my concerns and understood me. He treated me like family and i’m forever grateful. I held that rental until the end of the contract and will definitely be back again. His new name is “Mr.MakeItHappen”
SH
Sandra H
Jan 10, 2026
5.0
For me, renting cars has always been a stressful experience. The team at Inverness / Hoover are extremely professional, thorough, prepared and thoughtful.
I read some of the other reviews, and understand the frustration of not having a car when you need one. But I believe that those situations may be out of the control of the team who works here. I see a team of dedicated employees, working really hard to do the best they can with the situations they were placed in. I'm grateful they even show up for work given the attitudes of people these days. I've seen them interact with so many people, and they are the same with everyone. Pleasant and professional. It's the service and how they handle things that matter. This crew is worth five stars all the way!! They are also just so pleasant to interact with. I'm so glad I have a great place to rent cars for my work trips close by! Keep up the good work and I'll see y'all next time!
DN
Dennis Null
Jan 6, 2026
1.0
If I could give less that 1 star I would. I went to pick up my reserved car at the scheduled time. Representative took all of my information including my payment information. Escorted me outside as though he was taking me to my car. When I got outside he told me they did not have cars available and would not have any before they closed. I could see 5 other individuals inside so I asked if they also had reservations, he said yes and they were not getting cars either. The rep did not offer to find a car at another location or any other resolution. His excuse is that this location is "corporate" heavy and they run into this problem often. So if you need a car to be guaranteed do not rent from this location.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car offer at the Inverness location?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options at their Inverness location in Birmingham, AL.
Where is Enterprise Rent-A-Car located in Birmingham, AL?
It is located at 1230 Inverness Cors, Birmingham, AL 35242, United States.
What are the operating hours of Enterprise Rent-A-Car Inverness?
The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I contact Enterprise Rent-A-Car Inverness by phone?
You can reach them at +1 205-991-6222 for reservations or inquiries.
What payment methods does Enterprise Rent-A-Car accept?
Accepted payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any special discounts or programs?
Yes, they offer discounts for active military personnel and the location is woman-owned.
Can I make a reservation online for a rental car at Enterprise Inverness?
Yes, you can reserve your rental car online at their website: https://www.enterprise.com/en/car-rental-locations/us/al/birmingham-inverness-5510.html?mcid=yext:245709
What nearby places can I visit for dining after renting a car from Enterprise?
Nearby dining options include Milo's Hamburgers and Tropical Smoothie Cafe for casual meals, as well as Kyuramen x TBaar for Japanese cuisine and Mellow Mushroom for pizza.
Are there any services nearby where I can get beauty treatments after renting a car?
Yes, nearby beauty and spa services include BraidsByKeshia, Sephora, Gloss Nail Stars, Salon M Squared, and Q Nails.
What nearby transportation or travel resources are available around Enterprise Rent-A-Car?
Enterprise Rent-A-Car itself is a travel resource; there are no other transit stations listed nearby, but nearby businesses like Inverness Outdoors provide access to outdoor gear which may be helpful for travel needs.
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