Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Birmingham, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ensley location today.
Location
Hours
Reviews
4.0
416 reviews
5 stars
245
4 stars
66
3 stars
21
2 stars
17
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of individual employees providing exceptional service.
Vehicle Availability
Numerous reviews highlighted issues with vehicle availability, including reservations not being honored and customers being left without cars despite prior bookings.
Cleanliness and Condition
While some customers noted that vehicles were clean and well-maintained, others reported receiving cars with issues such as cracks and poor maintenance.
Efficiency
Several reviews commended the quick service and efficient processes for both pick-up and drop-off, although some customers experienced delays.
Mixed Experiences
Feedback varied significantly, with some customers having outstanding experiences while others reported severe dissatisfaction, particularly regarding management and communication.
- ASApril SNov 6, 20255.0My go to for car rentals!
- KCKeith ColwellOct 30, 20255.0Top tier service and available vehicles. Staff was friendly and had a great knowledge of their availability. Both getting and dropping off the rental was quick and painless. Less than thirty minutes each time, even with an argumentative customer before me. The employee handled that situation with such grace and calm that I don't think I'll rent from anywhere else in Birmingham.
- CLCathy LoveOct 10, 20255.0Staff was great 👏
- BIBilly IvyOct 7, 20254.0Good selection, safe vehicles, somewhat friendly staff.
- KSKeijondra SmithSep 29, 20255.0Juwan Hudson was hands down the best gave me the best service and helped me with everything and gave me great advice with things I wasn’t educated on! Highly recommend asking for him!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Birmingham, AL?
Enterprise offers a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.
Where is the Enterprise Rent-A-Car location in Birmingham?
The Birmingham location is at 2509 Ensley Ave, Birmingham, AL 35218.
What are the operating hours for Enterprise Rent-A-Car at this Birmingham location?
Enterprise is open Monday through Friday from 8:00 AM to 5:30 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I make a reservation online for a rental car at Enterprise in Ensley?
Yes, reservations can be made online via their website at enterprise.com/reserve.
What forms of payment does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, they have discounts available for active military members.
Is Enterprise Rent-A-Car in Birmingham owned by a woman?
Yes, this Enterprise location is woman-owned.
What nearby places can I visit after renting a car at Enterprise Rent-A-Car in Ensley?
You can visit Tuxedo Terrace I, a landmark and concert venue nearby, or stop by Joe's On 3rd for dining and dancing, both close to the Enterprise location.
Are there any convenient gas stations near Enterprise Rent-A-Car in Birmingham?
Yes, there is a Chevron Gas Station nearby where you can refuel your rental car and grab convenience items.
What are some nearby healthcare facilities around Enterprise Rent-A-Car Ensley location?
Nearby healthcare options include Marquis Medical Center and Dr. Morris Panter chiropractic services, conveniently located close to Enterprise.