Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Birmingham, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Ensley location today.
Location
Hours
Reviews
4.0
422 reviews
5 stars
250
4 stars
67
3 stars
21
2 stars
17
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, professionalism, and willingness to help, with several specific mentions of individual employees providing exceptional service.
Reservation Issues
Numerous reviews highlighted problems with vehicle availability, including instances where customers arrived to find no cars available despite having made reservations.
Mixed Experiences
While many customers reported positive experiences, there were significant complaints regarding unprofessional behavior from staff and issues with vehicle cleanliness and maintenance.
Efficiency
Several customers noted quick service and efficient processes, particularly during vehicle pickup and drop-off, although some experienced long wait times.
- NCNautishay CainJan 2, 20265.0This location always provides great customer service for me.
- BHBrandilyn HayesDec 9, 20255.0I would recommend Enterprise to everyone.
- ASApril SNov 6, 20255.0My go to for car rentals!
- KCKeith ColwellOct 30, 20255.0Top tier service and available vehicles. Staff was friendly and had a great knowledge of their availability. Both getting and dropping off the rental was quick and painless. Less than thirty minutes each time, even with an argumentative customer before me. The employee handled that situation with such grace and calm that I don't think I'll rent from anywhere else in Birmingham.
- CLCathy LoveOct 10, 20255.0Staff was great 👏
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Birmingham, AL?
Enterprise offers a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.
Where is the Enterprise Rent-A-Car location in Birmingham?
The Birmingham location is at 2509 Ensley Ave, Birmingham, AL 35218.
What are the operating hours for Enterprise Rent-A-Car at this Birmingham location?
Enterprise is open Monday through Friday from 8:00 AM to 5:30 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I make a reservation online for a rental car at Enterprise in Ensley?
Yes, reservations can be made online via their website at enterprise.com/reserve.
What forms of payment does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, they have discounts available for active military members.
Is Enterprise Rent-A-Car in Birmingham owned by a woman?
Yes, this Enterprise location is woman-owned.
What nearby places can I visit after renting a car at Enterprise Rent-A-Car in Ensley?
You can visit Tuxedo Terrace I, a landmark and concert venue nearby, or stop by Joe's On 3rd for dining and dancing, both close to the Enterprise location.
Are there any convenient gas stations near Enterprise Rent-A-Car in Birmingham?
Yes, there is a Chevron Gas Station nearby where you can refuel your rental car and grab convenience items.
What are some nearby healthcare facilities around Enterprise Rent-A-Car Ensley location?
Nearby healthcare options include Marquis Medical Center and Dr. Morris Panter chiropractic services, conveniently located close to Enterprise.