AutoZone Auto Parts

4.4
430 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Hwy 280 in Hoover, AL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hoover, AL or call us at (205) 981-5325.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4991 Highway 280, Birmingham, AL
35242, United States

Hours

Reviews

4.4
430 reviews
5 stars
301
4 stars
63
3 stars
28
2 stars
14
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and professionalism, with specific mentions of employees like Andres, Shane, and James H. providing exceptional service.

Product Availability

Some customers reported that the store was well-stocked and had the parts they needed, while others experienced issues with items being out of stock.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about rude service from certain employees, particularly regarding dismissive attitudes.

Efficiency

Customers appreciated the quick service for battery testing and installation, often noting they were in and out in a timely manner.

Store Environment

Feedback indicated a generally clean and organized store, although some customers mentioned issues with noise levels and overcrowding.
  • KL
    Kimberly Lee
    Oct 15, 2025
    5.0
    Jonathan Tested my battery, helped me find the right battery for my Jeep and even put it in for me… all with a smile! I excellent customer service!!! I’ll be back!
  • JM
    Jay Melrose
    Oct 14, 2025
    5.0
    The manager and associates here took great care of me! I truly appreciate their kindness and help!
  • BM
    Brittain Mitchell
    Oct 13, 2025
    5.0
    Great store. Quality part
  • MS
    May Sharma
    Oct 13, 2025
    5.0
    Had a great experience today at AutoZone. Customer service from James H. was top notch. My husband is very knowledgeable about cars and was just planning to go in and get the battery we needed for the truck. James H. was incredibly kind and helped us the entire way. He was courteous and quick- tested the old battery, quickly got the new battery needed, and even helped change it out. If he is not the manager already, he needs to be!!
  • CD
    CYNTHIA DAVISON
    Aug 29, 2025
    3.0
    Didn't have what we needed.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:00 AM to 9:00 PM Monday through Friday.

What are the weekend hours for AutoZone Auto Parts?

The store is open from 7:00 AM to 9:00 PM on Saturdays, and from 8:00 AM to 8:00 PM on Sundays.