Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Huffman Rd in Birmingham, AL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Birmingham, AL or call us at (205) 853-4461.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
454 reviews
5 stars
314
4 stars
68
3 stars
38
2 stars
7
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Clarence, Jaida, and Ronnie for their exceptional service.
Positive Experiences
Numerous reviews highlighted positive experiences, with customers expressing satisfaction with the assistance they received, particularly in battery installations and part replacements.
Staff Issues
Some reviews noted negative interactions with specific employees, indicating inconsistency in customer service quality, particularly with one employee who was described as unhelpful.
Store Management
The store management received mixed feedback, with some customers praising managers for their helpfulness while others reported dissatisfaction with how complaints were handled.
- KBKarey BeckDec 30, 20255.0I got my daughter’s windshield wipers replaced at the auto zone in roebuck and Mikel did a great job. He went above and beyond and made the experience quick and stress free. Thank you!
- TEtakiyah ellisDec 18, 20255.0visited this location a guy put my light in .i didnt know they did that service I will ne back
- SJSafare JonesDec 18, 20255.0Patricia was beyond nice with helping me with my part even though I was getting frustrated she kindly still help me to get what I need and made sure it was the right part. I will be coming back
- JQJose QuevoDec 18, 20255.0I just love how you guys have wonderful customer service skills. If I’m not mistaking his name is LT but he was so nice and generous kept a conversation while installing my battery I thank you Auto zone for your service
- GBGloria BrownDec 17, 20251.0I walked into this store to,buy break pads for my hrv Honda. There were no employees visible except for a cashier who was tending a client. I waited and then I noticed a young man, Rodrigo, approach. I asked if he would be able to help and he did not respond, but merely walked to a register. I asked it that meant that he would and he did not respond but merely looked annoyed. I stated that what I was looking for and again, no responses. My interaction with him was like pulling teeth. He then showed my a screen and I told him I was not knowledgeable with whatever he wanted me to see. I also let him know that there were other AutoZone as well as other auto parts store I could visit if he was not happy attending me. A young lady by the name of I believe, Yvonne or saw my interaction and proceeded to rescue me. She took great care of me, and was a pleasure to do business with. I asked for a supervisor to file a complaint about Rodrigo’s lack of customer skills, and I was directed to Patricia, who I believe is the manager. I informed her of my negative experience with her employee and that I would be filing posting a complaint on social media. I also addressed Rodrigo, in Spanish, and told him he needed to work on his interactions with the public.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts in Birmingham, AL?
AutoZone Auto Parts is open Monday through Saturday from 7:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Birmingham?
AutoZone Auto Parts is located at 9512 Parkway East, Birmingham, AL 35215.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone provides in-store pickup and same-day delivery services for customers.
What types of auto parts brands can I find at this AutoZone location?
You can find brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What kind of products are available at AutoZone Auto Parts?
Products include auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts customer service?
You can call them at (205) 853-4461 or email customer.service@autozone.com for assistance.
Does AutoZone Auto Parts have a website where I can shop online or locate this store?
Yes, visit https://www.autozone.com/locations/al/birmingham/9512-parkway-east.html to shop online or find store details.
Are there any nearby dining options where I can eat before or after shopping at AutoZone?
Yes, nearby dining options include Yummys Ice Cream Station, Burger King, Taco Bell, Barnhill Country Buffet, Wings Plus, and Rally's.
What nearby stores can I visit to shop for home and electronics while visiting AutoZone?
Conn's HomePlus, which offers furniture, mattresses, appliances, and electronics, is located near AutoZone.
Are there any nearby automotive or service-related businesses close to AutoZone?
Nearby automotive-related places include another AutoZone store, The Goodyear Tire & Rubber Company, Aculco Tires And Service, and Sam's Auto Sales.