Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Bessemer Rd. in Birmingham, AL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Birmingham, AL or call us at (205) 925-7464.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
437 reviews
5 stars
246
4 stars
93
3 stars
53
2 stars
21
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unprofessional behavior.
Product Availability
Many customers appreciate that the store usually has the parts they need, although some experienced issues with specific orders.
Staff Professionalism
While some employees are noted for their professionalism and helpfulness, others have been criticized for poor attitudes and lack of knowledge.
Store Experience
Customers generally report a good shopping experience, but there are complaints about long wait times and inconsistent service.
Pricing
Prices are seen as reasonable by some, but others feel they are too high compared to competitors.
- KHKelley HOct 21, 20255.0I went to another location and was not helped, however this store’s manager, Nadine, happened to be there and she helped me get a new battery and put it in my car. None of the workers at the Greensprings location seem to want to help you. AutoZone is lucky to have a great example of a leader as their store manager! I will now be going to this location even if it is a longer distance from me because of the exemplary service. She is great at customer and auto service, and is so kind! Thank you so much Nadine!
- RTRonese ThomasSep 1, 20251.0I went to this location to get help with buying more motor oil. Females are treated differently at certain locations. The cashier wasn't helpful he looked him and leaning I had to ask him several times to help me. I bought two containers of motor oil and I went outside and poured one in and realized I didn't need the other I was on this property over a hour so it was about 5 minutes later I wanted to return the other container. The cashier told me he could not. I looked it up and saw that was false so I told him and I also told him he didn't give me a receipt he said he threw it away and refused to help me like I said I never left the property after I bought it I asked the manager for a refund and he had a attitude pretty much siding with his coworker. I was told his name was Michael by a female manager whom was leaving I asked Michael can he do the diagnostic test for me and he refused because I wanted my money back on the unused unopened motor oil he literally did not help me. I'm going to share this story with everyone. I have a witness who was recording. I am not a rude person I Will not tolerate being treated wrong nonetheless.
- CGChef Lee Antman GoodenAug 5, 20253.0Customer service needs working on.
- CBCurt BrewerJul 2, 20255.0I went in to get some transmission fluid. The store was not very busy but the guys inside were very helpful. I appreciate it when you have people that are helpful and they do it intentionally. Keep up the good work brothers!
- CLCarlos Méndez LópezJun 11, 20251.0Terrible service from the team that works there
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 7:00 AM to 9:00 PM Monday through Saturday.
Is AutoZone Auto Parts open on Sundays?
Yes, it is open on Sundays from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
Yes, it offers in-store pickup and same-day delivery services.
What types of products does AutoZone Auto Parts carry?
They offer auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which automotive brands are available at AutoZone Auto Parts on Bessemer Rd?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Can I contact AutoZone Auto Parts by email for customer service?
Yes, you can email customer.service@autozone.com for assistance.
What is the address and phone number for AutoZone Auto Parts in Birmingham, AL?
The store is located at 1545 Bessemer Rd, Birmingham, AL 35208 and can be reached at (205) 925-7464.
Are there any gas stations near AutoZone Auto Parts that customers might visit before or after shopping?
Yes, Exxon and Centeral Park Jet Pep gas stations are nearby and convenient for refueling during your visit.
Are there any car wash or auto detailing services close to AutoZone Auto Parts?
Yes, Foam Boyz Wash N Wax and Xclusive Carwash & Detail are nearby for auto detailing and car wash services.
What nearby automotive service providers could complement my visit to AutoZone Auto Parts?
You can also find Warren Tire Co, Eco Tires and Car Service, and Shank's Service Center nearby for tire and automotive repairs.