AutoZone Auto Parts

4.1
761 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone B Greensprings in Homewood, AL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Homewood, AL or call us at (205) 942-9235.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
130 Green Springs Hwy, Birmingham, AL
35209, United States

Hours

Reviews

4.1
761 reviews
5 stars
442
4 stars
150
3 stars
49
2 stars
27
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised individual employees for their helpfulness and friendliness, while others reported rude and unhelpful interactions.

Product Knowledge

Several reviews highlighted employees' expertise in assisting customers with finding the right parts and providing installation help.

Inconsistency

There were mixed experiences regarding service quality, with some customers reporting excellent service while others faced long waits and unacknowledged requests for help.

Store Environment

Some customers noted a lack of organization and cleanliness in the store, impacting their shopping experience.

Management Issues

Multiple reviews indicated problems with management and employee attitudes, suggesting a need for better training and oversight.
  • MJ
    M JOHNSON
    Nov 1, 2025
    5.0
    Judith and Aaron were so helpful and kind I exchange a part with a tired almost two year old in tow absolutely amazing amazing customer service
  • CH
    Corey Howard
    Oct 28, 2025
    5.0
    Vilma was the truth. She has excellent customer service skills. She went above and beyond to help me find the correct part for my Nissan Altima.
  • TS
    Tesha Swindle
    Oct 24, 2025
    5.0
    First let me say how amazing Bray and Tameka are! Tameka answered the phone promptly with the best personality and helped me with all of my questions. When I arrived on site for a new battery and install Bray was quick to help me check out and installed the new battery. He was friendly and well knowledgeable. Service from these two was 5star and deserved to be acknowledged. I left with a new battery and no worries. Top notch employees and great representation of the company.
  • ZC
    zachary coffield
    Oct 21, 2025
    5.0
    Shout out to Alejandro (Alex for short) who was very helpful with getting my battery connectors tightened back up this evening. He was very patient, kind, and took the time to explain what he was doing all while telling great stories.
  • KH
    Kelley H
    Oct 21, 2025
    2.0
    I went to this AutoZone for a new battery. This is only the second time I’ve been here and I do NOT recommend. None of the employees even acknowledge you and they talk to each other the entire time acting like they don’t want to be there or help you. I will say, another manager of a different location happened to be in there and she helped me with everything including putting the new battery in. Her name is Nadine and she is from the 1545 Bessemer Road location. Take your business there because they will actually help you! Thank you so much to Nadine from that store.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts in Birmingham, AL?

AutoZone Auto Parts in Birmingham, AL is open every day of the week from 6:00 AM to midnight (00:00).

What types of products can I find at AutoZone Auto Parts?

You can find auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and more at AutoZone Auto Parts.