Advance Auto Parts

4.4
348 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 3101 5th Ave S in Birmingham offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3101 5th Ave S, Birmingham, AL
35233, United States

Hours

Reviews

4.4
348 reviews
5 stars
232
4 stars
71
3 stars
17
2 stars
9
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Employee Recognition

Sandra received multiple commendations for her exceptional service, with several customers specifically mentioning her professionalism and helpfulness.

Product Availability

Customers appreciated the store's inventory, noting that they often found the parts they needed in stock.

Mixed Experiences

While many reviews were positive, some customers reported poor service or unhelpful staff, indicating inconsistency in customer experiences.

Store Environment

The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.
  • JF
    Jonathan Fowler
    2 days ago
    1.0
    Awful customer service, wonderful female staff 😊 but there's one old white man who doesn't know at all what he's doing, is rude and refused me service cuz of my Hispanic heritage
  • SG
    Sandey Greene
    Nov 15, 2025
    5.0
    Sandra was very knowledgeable about what I needed. Thanks So Much 🌹
  • DJ
    Dante Jelks
    Sep 13, 2025
    5.0
    Ms. Sandra is amazing. She always go the extra mile to keep her customers satisfied. I continuously come back because of her.
  • DB
    Douglas Baulos
    Sep 9, 2025
    5.0
    I have a jeep renegade 2019. Most difficult battery to remove and change. Darius is a 5 star employee. Highly recommend.
  • AD
    Anna Dixon
    Aug 19, 2025
    5.0
    Great customer service!! I went and bought rotors and brakes. They were very helpful. Thank y'all so much for making it so easy for me.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*