Advance Auto Parts

4.4
352 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3101 5th Ave S in Birmingham offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3101 5th Ave S, Birmingham, AL
35233, United States

Hours

Reviews

4.4
352 reviews
5 stars
235
4 stars
71
3 stars
17
2 stars
9
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, particularly highlighting Sandra and other employees for their exceptional service.

Knowledgeable Staff

Many reviews noted the staff's expertise and ability to assist customers with their automotive needs, providing accurate information and solutions.

Mixed Experiences

While most feedback was positive, some customers reported poor service from specific employees, indicating inconsistency in customer experiences.

Efficiency

Customers appreciated the quick service and efficiency in handling their requests, often mentioning fast checkouts and prompt assistance.
  • JJ
    Jeff Jones
    Dec 3, 2025
    5.0
    Super friendly and a quick battery install.
  • PC
    Pink House Creations
    Dec 2, 2025
    5.0
    Sandra goes above and beyond to make me feel welcome as a woman buying car parts. I hate going to other places and not feeling heard. Thank you again Sandra!
  • JF
    Jonathan Fowler
    Nov 21, 2025
    1.0
    Awful customer service, wonderful female staff 😊 but there's one old white man who doesn't know at all what he's doing, is rude and refused me service cuz of my Hispanic heritage
  • SG
    Sandey Greene
    Nov 15, 2025
    5.0
    Sandra was very knowledgeable about what I needed. Thanks So Much 🌹
  • DJ
    Dante Jelks
    Sep 13, 2025
    5.0
    Ms. Sandra is amazing. She always go the extra mile to keep her customers satisfied. I continuously come back because of her.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*