Mavis Tires & Brakes

4.8
1606 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Bessemer.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • RestroomAvailable

Location

Mavis Tires & Brakes
1701 19th St North, Bessemer, AL
35020, United States

Hours

Reviews

4.8
1,606 reviews
5 stars
1,502
4 stars
37
3 stars
16
2 stars
6
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, particularly highlighting Candice and Greg for their exceptional service.

Efficiency

Many reviews noted the quick service, with several customers mentioning being in and out in a short amount of time.

Professionalism

The staff was frequently described as professional, knowledgeable, and honest, contributing to a positive customer experience.

Mixed Experiences

While most feedback was positive, there were a few complaints regarding service quality and issues with repairs, indicating some inconsistency.
  • DD
    DIRTY151%
    4 days ago
    5.0
    When time is given to complete a service. They stand behind their word and work. Good price.
  • LF
    Latasha Fields
    Jan 4, 2026
    1.0
    ⚠️ DO NOT TRUST THIS LOCATION – UNSAFE BRAKE SERVICE ⚠️ I brought my car to Mavis Tires & Brakes in Bessemer for rear brake pads. My car had NO noise before service. Immediately after the brakes were done, my car started making a loud noise from the rear tire. When I returned, the manager Greg repeatedly lied and blamed random items inside my car (a drink can, a tool in my trunk, leaves, a missing jack) instead of inspecting the brakes. He falsely claimed the brakes were inspected — they were not. The tire was never removed. He didn’t want to ride with me to hear the noise and refused to take responsibility. This was clearly negligent brake work followed by a cover-up. This is a safety issue. I would not trust this store with any repair.
  • LR
    Leteshia Regulus
    Dec 26, 2025
    5.0
    Greg and his team provided me with great customers service and well as they fixed my brakes. Candice was very nice and friendly . I enjoyed her conversation while I waited on my car. Greg you are a nice human being and I appreciate you and your kindness.
  • SM
    Shauna Matthews
    Dec 21, 2025
    5.0
    Had to get a tire patched, everything went smoothly and quickly. Candace was very friendly and helpful. Will definitely be back to the Bessemer location for all of my vehicle needs.
  • DC
    Destiney Chandler
    Dec 11, 2025
    5.0
    I had an awesome experience at the Mavis in Bessemer. Greg and the team really took care of me. From the moment I walked in, everyone was friendly and straight-up honest about what I needed. Greg explained everything in a way that actually made sense and didn’t make me feel pressured at all. The service was quick, the pricing was fair, and my car drives smoother than it has in a long time. You can tell they know what they’re doing and actually care about their customers. If you need tires or any kind of service, definitely check out the Bessemer Mavis and ask for Greg—he’s the real MVP. I’ll for sure be back.

Frequently Asked Questions About Mavis Tires & Brakes

What are the COVID safety practices like here?

Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.