Express Oil Change & Tire Engineers

4.9
1615 reviews

About

Oil Change Service StationTire ShopAuto Repair ShopBrake ShopAuto Air Conditioning ServiceCar Inspection Station
Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. Come visit us at an Express Oil Change location in Bessemer today.

Location

Express Oil Change & Tire Engineers
2916 Morgan Rd, Bessemer, AL
35022, United States

Hours

Reviews

4.9
1,615 reviews
5 stars
1,538
4 stars
48
3 stars
7
2 stars
6
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Richard, Colbe, and Landon, received high praise for their friendly, professional, and attentive service.

Efficiency

Many customers noted quick service times, with several mentioning being in and out in a short period.

Thoroughness

Technicians were commended for being thorough in their work, often going above and beyond to check additional vehicle issues.

Communication

While most reviews highlighted good communication, there were instances where customers felt uninformed about service estimates and completed work.

Professionalism

The team was frequently described as professional, knowledgeable, and courteous, contributing to a positive customer experience.
  • SK
    Stacey Kelley
    3 days ago
    5.0
    Very friendly and helped me out. Thank y’all so much. Will be back.
  • SN
    Shannon Nelson
    4 days ago
    5.0
    Erise did an amazing job on my oil change. She’s friendly and very professional
  • JW
    Jason Wood
    Nov 8, 2025
    5.0
    These guys are great. I have an older truck, and they didn’t have my oil filter in stock, but had one delivered within a couple of minutes. As I was pulling out, one of the guys noticed, my air was a little low it had to be loop Back through and topped all the tires off. Great service and very friendly and fast.
  • BM
    Breanna Mozifort
    Oct 21, 2025
    5.0
    I had the pleasure of working with Colby for an oil change, and I can honestly say he went above and beyond in every way. From the moment I arrived, Colby was professional, friendly, and incredibly thorough. Not only did he complete the oil change efficiently, but he also took the time to check my tire pressure, top off fluids. What really stood out was his genuine care he didn’t rush, made sure everything was done, It’s rare to find someone who treats your vehicle like it’s their own, and Colby did just that. If you’re looking for top-notch service with a personal touch, Colby is your guy. I’ll definitely be coming back if in the area.
  • LH
    Lorenzo Hines
    Oct 13, 2025
    1.0
    I took my car to Express Oil Change on Morgan Road for an oil change and to have my horn and cigarette lighter checked. When I dropped the car off, I spoke with Nate and clearly explained that he could go ahead with the oil change, but I wanted an estimate first for the other repairs. Later, I got a call saying my car was ready — but no one had given me an estimate before the work was done. When I asked for the cost, I was told it would be about $650, which seemed high. Because I was told that the car was “ready,” I assumed that everything was done. As I asked more questions about the cost, I found out they had already done work without my approval, yet the horn still wasn’t fixed. Feeling uneasy about the explanation, I decided to pick up my car without allowing them to do the horn repair. When I picked up my car, I discovered that the steering wheel controls, which were working perfectly when I dropped the car off, no longer worked. I immediately called back to speak with Nate and then the store manager, Donald. Both insisted that even though my steering controls stopped working while in their care, it had nothing to do with them. To make things worse, the estimate they gave me later increased by more than $100. It’s frustrating and disappointing to deal with this kind of unprofessional and dishonest service. It’s unfortunate that businesses like this continue to operate in our community without taking accountability for their actions.

Frequently Asked Questions About Express Oil Change & Tire Engineers

What services does Express Oil Change & Tire Engineers offer?

They offer oil changes, tire services, wheel alignment, brake services, batteries, air conditioning services, state inspections (at select locations), windshield services, and more.

What are the business hours of Express Oil Change & Tire Engineers in Bessemer?

Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.