Enterprise Rent-A-Car

4.3
615 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

5031 Ford Pkwy, Bessemer, AL
35022, United States
(205) 424-3351
https://www.enterprise.com/en/car-rental/locations/us/al/birmingham-bessemer-55f3.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Bessemer, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Birmingham Bessemer location today.

Location

Enterprise Rent-A-Car
5031 Ford Pkwy, Bessemer, AL
35022, United States

Hours

Reviews

4.3
615 reviews
5 stars
424
4 stars
77
3 stars
30
2 stars
19
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and professional, contributing to a positive rental experience.

Efficiency

Many customers noted the quick and smooth rental process, with minimal wait times and efficient service.

Vehicle Quality

Customers appreciated the cleanliness and condition of the rental vehicles, enhancing their overall satisfaction.

Communication Issues

Some reviews highlighted problems with communication, particularly regarding vehicle availability and follow-up on issues.

Pricing Concerns

A few customers expressed dissatisfaction with pricing and unexpected charges, indicating a need for clearer communication on costs.
  • DW
    Donna Williams
    1 day ago
    5.0
    Enterprise has friendly and professional staff. The rentals are usually clean and provided with a half tank of gas.
  • BE
    Blake Eatman
    Jan 4, 2026
    5.0
    Excellent customer service! I did not have to wait but a few minutes before I had help from an associate.
  • JB
    John Bishop
    Dec 17, 2025
    5.0
    I’ve had to use them twice in recent years. Both times were great experiences. The staff was soo helpful to my personal health problems to put me in a vehicle the was easy in and out. First was a ford warranty issue with my personal vehicle and the most recent was a insurance deal from an accident where a lady decided I was the one she wanted to rear end. I wasn’t rushed. I was treated right. I didn’t have a long wait. Overall a great place to do business
  • AM
    Angela McElrath
    Dec 9, 2025
    5.0
    I had an issue arise from the Ensley location, however the service I received at the location in Bessemer was outstanding from the moment I entered the building. It really restored my trust in Enterprise. Thank you to the staff for your professional services.
  • AD
    Angela Davis
    Dec 8, 2025
    5.0
    I’d like to commend Derek Nelson at Enterprise for his outstanding customer service. He helped me find a van for the Thanksgiving holiday and made the entire process seamless. Derek was proactive, efficient, and extremely helpful throughout. His professionalism made all the difference. I greatly appreciate his support and highly recommend working with him.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Bessemer offer for rental?

Enterprise Rent-A-Car offers a wide range of vehicles including standard cars, vans, luxury cars, and trucks to meet various rental needs.

What are the operating hours of the Enterprise Rent-A-Car location in Bessemer, AL?

The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.