Enterprise Rent-A-Car

4.3
600 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

5031 Ford Pkwy, Bessemer, AL
35022, United States
(205) 424-3351
https://www.enterprise.com/en/car-rental/locations/us/al/birmingham-bessemer-55f3.html
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About

Car Rental AgencyVan Rental
Need a rental car in Bessemer, AL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Birmingham Bessemer location today.

Location

Enterprise Rent-A-Car
5031 Ford Pkwy, Bessemer, AL
35022, United States

Hours

Reviews

4.3
600 reviews
5 stars
411
4 stars
76
3 stars
30
2 stars
19
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, professional, and helpful, with many customers highlighting exceptional service experiences.

Rental Process

Customers reported a quick and efficient rental process, with many noting ease of pickup and return.

Vehicle Quality

The vehicles were frequently described as clean, well-maintained, and in good condition, contributing to a positive rental experience.

Reservation Issues

Some customers experienced issues with vehicle availability despite making reservations, leading to frustration.

Staff Recognition

Specific staff members were frequently mentioned for their outstanding service, indicating a strong team culture at the location.
  • EI
    Ellen Irwin
    5 days ago
    5.0
    Very satisfied with the service. Super nice and helpful service. Clean vehicle I rented. They picked me up to get a vehicle and brought me home when I took it back. Very Respectful workplace. Thanks Enterprise!
  • LC
    LaTasha Cunningham
    Nov 12, 2025
    5.0
    Enterprise provides great customer service and care. Thanks Regan and team!
  • DF
    Dee franks
    Oct 31, 2025
    5.0
    (Bessemer Location) Customer service was great, upheld reservation availability, return assistance was awesome!!
  • TJ
    Terry P. Easter Jr.
    Oct 26, 2025
    5.0
    The tacoma was a good choice. I think I'm gonna buy 1 20 24 must have been a good year for it.\n The staff at enterprise treated me\n With respect? The next rental I get will be from there.
  • WH
    Wanda Hicks
    Oct 25, 2025
    5.0
    Accuracy and Efficiency Friendly and Informative Most importantly - Great Customer Service Will definitely use them again and sharing with friends and family. Joe stepped up to help me!! Very Professional
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Bessemer offer for rental?

Enterprise Rent-A-Car offers a wide range of vehicles including standard cars, vans, luxury cars, and trucks to meet various rental needs.

What are the operating hours of the Enterprise Rent-A-Car location in Bessemer, AL?

The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.