Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 4800 Bell Hill Rd in Bessemer offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
434 reviews
5 stars
257
4 stars
96
3 stars
40
2 stars
11
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for their helpfulness and friendliness, others are reported to be rude or dismissive.
Product Availability
Customers expressed frustration with product availability and inventory accuracy, noting instances where items were not in stock despite being listed as available.
Staff Knowledge
Several reviews highlight the staff's knowledge and ability to assist customers effectively, although there are also mentions of unhelpful interactions.
Store Environment
The store is generally described as clean and organized, but some customers reported issues with long wait times and inadequate staffing during busy periods.
- ALAustin LawrenceNov 27, 20251.0They do not know how to answer the phone and when they finally answer the phone they send you straight to hold and they never answer. I was on the phone for an hour the other day and yesterday just trying to get apart to see if they had it before, I drove all the way up there And they just kept sending me to hold and never answered
- JTJeremy TysonNov 27, 20251.0Earlier in the day I was out with my grandson and my wife and saw that my wife’s car was out of oil and came to this location near the pig and was not greeted nicely by a lady named Nicole. We needed 6 quarts of 5-20 oil; we found 6 1-quart bottles of the oil we were looking for, but we didn’t see the 5-quart bottle. We came to the counter, and she asked us and said with an attitude, “Y’all didn’t see the 5-quart bottles?” And we did not see where they were, so we asked if she could take us there. She got an attitude and proceeded to snatch the bottle of oil out of my hand and walked off to the oil wall with an attitude. I and my family meant no harm, and I was pretty disgusted with the way she acted. We proceeded to check and left. I will not be walking into that store again if I’m getting treated like that again.
- HCHollie ClarkNov 26, 20255.0They were all so nice and very helpful. They didnt have the exact part I needed but they found me a different one that worked just as good. I would highly recommend them.
- CLCam LaneNov 24, 20255.0This store cares! Specify Emmanuel!! Had another advance auto not interested in helping with a bad alternator they sold me and told me good luck and sent me on my way. Found the mccalla store had my part and they told me “come on, we’ll take care of you”. Very kind and awesome help! Emmanuel thank you so much! God Bless you guys!
- JJJimmy JamesSep 15, 20255.0Neal greeted me soon as I walked in the store. Helped me pick out my items right away and even assisted with my first Apple Pay. Big fan of this Advanced Auto Parts location.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What auto parts and accessories does Advance Auto Parts at 4800 Bell Hill Rd offer?
Advance Auto Parts stocks new parts and accessories including batteries, oil filters, motor oil, brakes, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does Advance Auto Parts install car batteries and windshield wipers?
Yes, with purchase, Advance Auto Parts offers free installation of car batteries and windshield wipers. Exclusions may apply.
Can Advance Auto Parts test my car battery or engine codes?
Yes, team members will test the health of your battery and scan engine codes for free. However, they cannot charge your battery.
Does Advance Auto Parts recycle used motor oil and car batteries?
Yes, they recycle used motor oil and batteries for free. They do not buy back used batteries.
What payment methods does Advance Auto Parts accept?
The store accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What are the store hours of Advance Auto Parts at Bell Hill Rd, Bessemer?
The store is open Monday to Saturday from 7:30 AM to 9:00 PM and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, Advance Auto Parts provides curbside pickup for customer convenience.
Are there any nearby places to Advance Auto Parts where I can pick up packages?
Yes, there are several UPS Access Point locations and a USPS shipping center nearby where you can pick up or send packages conveniently.
What nearby dining options are available near Advance Auto Parts in Bessemer?
You can visit nearby restaurants such as Zaxby's, Zaxby's Chicken Fingers & Buffalo Wings, All Original Pizzeria, or McDonald's for a meal before or after your visit.
Are there nearby pharmacy or medical services near Advance Auto Parts?
Yes, CVS Pharmacy, Mills Pharmacy at McCalla, Middle Creek Medical Center, Brookwood Medical Center, and McCalla Orthodontics & Pediatric Dentistry are all nearby for your medical and pharmacy needs.