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Advance Auto Parts

4.2
(438 reviews)

Business Details

4800 Bell Hill Rd, Bessemer, AL
35022, United States
(205) 477-4077
https://stores.advanceautoparts.com/al/bessemer/4800-bell-hill-rd

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 4800 Bell Hill Rd in Bessemer offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4800 Bell Hill Rd, Bessemer, AL
35022, United States

Hours

Reviews

4.2
438 reviews
5 stars
258
4 stars
97
3 stars
41
2 stars
11
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, others are reported to be rude or unhelpful.

Product Availability

Customers frequently noted issues with product availability and inventory accuracy, leading to frustration when items were not in stock despite being listed online.

Staff Knowledge

Several reviews highlighted the staff's knowledge and ability to assist customers effectively, although there were instances of poor service from specific employees.

Store Operations

Customers expressed dissatisfaction with store operations, including long wait times and inconsistent opening hours.
  • JL
    Jaxon Ledbetter
    Jan 18, 2026
    1.0
    I live close by and have 4 cars and drop in here regularly for oil, fluids, parts, tools etc. I have spent thousands here. Recently I bought a battery that died within 2 months and they refused to warranty it. They don't care if you're a loyal customer for years, if they can screw you for $100 they're going to. I'll order online or go to Autozone from now on.
  • AL
    Austin Lawrence
    Nov 27, 2025
    1.0
    They do not know how to answer the phone and when they finally answer the phone they send you straight to hold and they never answer. I was on the phone for an hour the other day and yesterday just trying to get apart to see if they had it before, I drove all the way up there And they just kept sending me to hold and never answered
  • JT
    Jeremy Tyson
    Nov 27, 2025
    1.0
    Earlier in the day I was out with my grandson and my wife and saw that my wife’s car was out of oil and came to this location near the pig and was not greeted nicely by a lady named Nicole. We needed 6 quarts of 5-20 oil; we found 6 1-quart bottles of the oil we were looking for, but we didn’t see the 5-quart bottle. We came to the counter, and she asked us and said with an attitude, “Y’all didn’t see the 5-quart bottles?” And we did not see where they were, so we asked if she could take us there. She got an attitude and proceeded to snatch the bottle of oil out of my hand and walked off to the oil wall with an attitude. I and my family meant no harm, and I was pretty disgusted with the way she acted. We proceeded to check and left. I will not be walking into that store again if I’m getting treated like that again.
  • HC
    Hollie Clark
    Nov 26, 2025
    5.0
    They were all so nice and very helpful. They didnt have the exact part I needed but they found me a different one that worked just as good. I would highly recommend them.
  • CL
    Cam Lane
    Nov 24, 2025
    5.0
    This store cares! Specify Emmanuel!! Had another advance auto not interested in helping with a bad alternator they sold me and told me good luck and sent me on my way. Found the mccalla store had my part and they told me “come on, we’ll take care of you”. Very kind and awesome help! Emmanuel thank you so much! God Bless you guys!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

This information is certified by Advance Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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