Business Details
About
Car Wash
Part of the country's largest express car wash network, Take 5 Car Wash in Bessemer offers a variety of wash options to get your vehicle squeaky clean. Pro5 washes powered by Armor All Professional include Tire Shine and Ceramic Shield for maximum shine and protection through all seasons and elements. Enjoy free vacuums and the complimentary Pro5 Detail Center including microfiber towels as well as glass and interior cleaners by Armor All Professional to get your interior sparkling like your exterior. For the best value, join Take 5 Unlimited to wash as often as you want across the entire Take 5 Car Wash network!
Location
Hours
Reviews
4.2
1,197 reviews
5 stars
790
4 stars
143
3 stars
89
2 stars
55
1 star
120
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported issues with the car wash not cleaning their vehicles properly, with many brushes and vacuums out of order.
Staff Performance
While many reviews praised the staff for being friendly and helpful, there were also complaints about poor customer service and unhelpful responses to issues.
Membership Value
Several customers appreciated the value of the monthly membership, citing it as a good deal for unlimited washes, but some expressed frustration over the lack of consistent service.
Equipment Maintenance
A recurring theme was the need for better maintenance of the washing equipment and vacuums, with many customers noting that broken parts were not promptly repaired.
Overall Experience
The overall sentiment was mixed, with some customers enjoying their experience while others expressed disappointment and frustration with the service quality.
- DBDarlia J BuxtonNov 8, 20252.0Pretty disappointed đ my pickup has running boards and they NEVER have the attendants run the brush over them before I enter and I come out and they look terrible along with the front and back end. So frustrating to pay $20 for a wash and you actually need to go through a 2nd time because it's not clean. I work in the country, my truck gets muddy, dusty, dirty and I do have an expectation that they will at least try to make an attempt to help get my vehicle clean...but sadly that is not the case here. If they were really busy and backed up I could probably understand not putting out any extra effort but when they aren't busy, let me put my truck in park and have them take a few minutes to brush around the truck would have been some pretty amazing customer service, but not here, unfortunately they take no pride in the service being provided đ
- ALambrea laneOct 16, 20251.0I tried contacting after I left my first review several times. My experience wasnât good. I had to go through 3 times to get it clean and the vacuums didnât suction well. And I got a lot of scratches from the wash.
- LMlahari msOct 3, 20255.0The staff were really helpful and the wash was seamless. DeAnthony tinted my car tires really good and was super helpful with membership questions.
- JGJulia GoffSep 20, 20254.0They've fixed the left side twirling scrubbers, finally. The whole car got a good cleaning this time. #grateful.
- RSRozalind SimonSep 1, 20251.0The brushes on the right side are not working and have been in disrepair for weeks. The personnel donât even tell you that you are not getting a complete wash. When I asked about it as I have purchased the monthly plan the response I received was I donât know what to tell you. I donât know when they will be out to fix it.