Enterprise Rent-A-Car - Closed

Reviews

• KB

  K B

  Jan 7, 2026
  5.0
  Helpful and friendly
• TP

  Ted Paulsen

  Feb 21, 2024
  5.0
  True Southern hospitality. Pristine vehicle, door to door service. Jaqaevius provided over the top service
• LS

  Lori Smith

  Jul 19, 2022
  1.0
  I rented a car from Atlanta airport to visit Auburn. On 6/20/22, the car wouldn't start. After receiving a jump from roadside assistance I drove the car to Enterprise on Veterans to exchange the vehicle, as roadside was unable to replace the battery. The employee working that day refused to provide me with a working vehicle. The employee stated that the key fob was missing the valet key and that is the reason the car would not start. He stated I must have removed the key and lost it (the key was never in the fob). He stated this as he was sitting in the running car.... Not only did this employee not understand the functionality of the fob, he sent me back on the road with a defective vehicle and offered no other assistance or alternatives - it was closing time so I'm not surprised. The entire rental experience was a debacle - FYI: airport computers do not interfaces with local sites and most employees are unaware how to handle the situation.
• SR

  sandeep reddy

  Dec 30, 2021
  1.0
  I reserved a Full size car and went there during the office open hours, but no staff! When called, I was told they are supposed to open at noon. However, Summer (Enterprise agent) who came at noon said they are open from 7AM?🤷🏻‍♂️ one Later she told only Intermediate car is available. But we reserved full size and tried calling other locations and they say not available because of long weekend!! She also said she will mark the fuel tank empty(it was 3/4th) so I can return the car empty. However, after she spoke to her manager things changed and she can’t do that! If cars are not available, Enterprise should have notified us either through call or message…! Very bad customer service and don’t feel responsible or be accountable too even for their mistakes. They don’t deserve to be in business.