Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Opelika Road in Auburn, AL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Auburn, AL or call us at (334) 826-8014.
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were reported as rude and unprofessional.
Staff Knowledge
Many customers appreciated the staff's knowledge and ability to assist with vehicle issues, though there were instances of employees lacking necessary information.
Efficiency
Several reviews highlighted quick service and efficient problem-solving, particularly with battery replacements and diagnostics.
Store Environment
The store was noted for being clean and well-organized, contributing positively to the shopping experience.
Product Availability
Customers experienced issues with product availability and incorrect parts being provided, leading to frustration.
BS
Brandy Strauch
2 days ago
5.0
The manager was very helpful in addressing my needs. Helped me get my oil situated. Great experience
NH
Natraya Heard
Feb 25, 2026
5.0
I want to Shout out Ryan at the Auburn Al location. He went above and beyond to make sure I was taken care of!
CC
CodersVoice (CodersVoice)
Feb 12, 2026
1.0
The worst experience I ever had with this store. The staff were rude and impatient. I'll never visit this store again.
AH
Adrian H
Jan 31, 2026
5.0
The female Indian employee was extremely helpful today.The weather was icy cold and I needed a serpentine belt. There was a group of guys in her line that looked indecisive and seemed to be there wasting her time but that didn’t stop her from getting me through the line quick so I can get the Serpentine belt I needed. I was temporarily Bypassing my AC compressor that seized up on the road and I wasn’t certain which Serpentine belt I need . The employee directed me in the right direction to get the right belt I needed. This is the kind of Customer Service that I like ,having the store move like a assembly line and not allowing customers To hold up their line. I commend the employee for her service today but unfortunately I forgot to get her name so I’m only able to provide a description of her. This AutoZone is my number one place For quality parts and good customer service .
PK
Patrick Kennamer
Jan 25, 2026
1.0
My daughter, who attends college at AU, went there today 1/25/26 at my instruction because her car was struggling to start. I told her to go there and have the battery tested anticipating it would need to be replaced. I do not have the name of the employee but because it was raining the employee on duty (a male) told her he couldn't help and she'd have to come back another day. I understand a brief wait is possibly due to weather but to send a young girl with car problems on her way due to rain is just NOT acceptable customer service.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Auburn, AL?
AutoZone Auto Parts in Auburn, AL is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.
What auto brands and products does AutoZone on Opelika Rd offer?
This AutoZone location offers parts and accessories for brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts provide options for in-store pickup and delivery?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services for customer convenience.
What types of products can I find at AutoZone Auto Parts in Auburn?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this store.
How can I contact AutoZone Auto Parts in Auburn for customer service?
You can call them at (334) 826-8014 or email customer.service@autozone.com for assistance.
Are there any restaurants near AutoZone Auto Parts where I could grab a meal before or after shopping?
Yes, nearby restaurants include Agave Loco Mexican Grill, Country's Barbecue, and Sonshine Cakes for a variety of dining options.
What automotive service shops are located near AutoZone Auto Parts on Opelika Rd?
Nearby automotive service providers include O'Reilly Auto Parts, Trav's Performance Exhaust, University Tire and Auto, Twin Cities Towing & Recovery, and No Limitz Customs.
Is there a nearby pet service close to AutoZone Auto Parts in Auburn?
Yes, Woof Ave pet groomer and pet services, as well as Sikes Pet & Farm Supply, are nearby for your pet care needs.
How does the location of AutoZone on Opelika Rd benefit customers using nearby services?
AutoZone's proximity to various automotive shops, restaurants, and pet services allows customers to conveniently shop for auto parts while handling other errands or meals in Auburn.
Where can I find AutoZone Auto Parts online for shopping and more information?
You can visit their official website at https://www.autozone.com/locations/al/auburn/1054-opelika-rd.html for shopping and store details.
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