Advance Auto Parts

4.2
309 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1698 S College St in Auburn offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1698 S College St, Auburn, AL
36832, United States

Hours

Reviews

4.2
309 reviews
5 stars
172
4 stars
68
3 stars
35
2 stars
14
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Product Availability

Customers noted that the store generally has a good selection of parts, although there were instances of incorrect items being provided.

Service Issues

Several reviews highlighted poor service experiences, including locked doors during business hours and unhelpful staff.

Pricing

While some customers found prices to be reasonable, others felt that the store was expensive compared to competitors.

Management Concerns

There were mentions of poor management and leadership issues, impacting overall customer experience.
  • MC
    Mark Culpepper
    Oct 7, 2025
    5.0
    My daughter was having battery issues with her car. I called the store and spoke with Alex. He was very nice and said to have her come by and he would take a look. When she arrived Alex assessed the issue quickly and retightened the loose battery cable for her. As a parent it’s comforting to know that there are still businesses and people that provide top notch service. I will continue to take my business to Advance Auto.
  • FD
    Frank Dillman
    Sep 6, 2025
    5.0
    Customer service is top shelf. They always seem to know what I am talking about my even when i am unsure of the truck, car, or tractor problems.
  • SB
    Sunny Borum
    Aug 31, 2025
    5.0
    I had some corrosion on a battery installed by a former employee from the same location. The corrosion was caused due to employee negligence. John did a great job fixing the problem and installing the battery correctly. I told John as I was leaving that "you are the best employee I have had an experience with at this store". From what I can gather from previous experience is there is a management problem at this location as I have seen positions posted for the same location. Advance Auto Parts Corporate....John needs to be moved up to a leadership role so he can fix some problems....especially regarding employee tool access. One a previous visit to this same location, the employees didn't have access to a standard wrench so I could remove the tag bolts on my car with me. I had to buy one.🤯 Thank you John for taking care of me today. You have renewed my opinion of Advance Auto Stores in Lee County...as all of them have been less than stellar. Maybe I am just biased as a female owner of a repair shop in Montgomery. The Advance on Atlanta Hwy by Mount Meigs was the best. Would love to have that same experience at the Advance stores wherever I may need to visit. Promote John @ the College Street Auburn location!!!!! 😊
  • RM
    Rickey Morris
    Jun 22, 2025
    4.0
    Good people but kinda expensive
  • LL
    Luci L
    May 27, 2025
    5.0
    God bless the 2 gentlemen that assisted me last night in the middle of a rain storm! They were both so caring and friendly and even extended a discount! My wipers were installed in a matter of minutes. I am truly thankful for their help and courtesy! Thank you both so very much😊

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*