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Advance Auto Parts

4.1
(312 reviews)

Business Details

1698 S College St, Auburn, AL
36832, United States
(334) 502-3879
https://stores.advanceautoparts.com/al/auburn/1698-s-college-st

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1698 S College St in Auburn offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1698 S College St, Auburn, AL
36832, United States

Hours

Reviews

4.1
312 reviews
5 stars
174
4 stars
67
3 stars
35
2 stars
15
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were criticized for rudeness and lack of assistance.

Product Availability

Customers expressed frustration over parts not being available as promised, leading to delays and dissatisfaction.

Installation Issues

Several reviews highlighted problems with installation services, including refusals to install purchased items and instances where employees lacked the necessary tools.

Employee Knowledge

While many customers appreciated the knowledgeable staff, there were complaints about specific employees being unhelpful or uninformed.

Store Management

Concerns were raised about poor management and leadership, impacting overall service quality and employee motivation.
  • TG
    Tommie Glover
    Feb 16, 2026
    5.0
    Great fast customer service
  • SB
    Sally B
    Jan 24, 2026
    2.0
    Do not go there if you expect your parts to be there when the sstore employees tell you that it's going to be in. When someone tells me that my part will be there the very next morning first thing I expected to be there. I could have went to another part store which I know now I should have. So now I'm going to go another day without my ride thanks have advance Auto. Y'all also should stock your store . You can't make a sale if don't order the products.
  • DB
    Daniel Burnham
    Jan 16, 2026
    1.0
    Guy did not know how to install the battery. And another worker was very sick and whining and complaining. Went somewhere else with the new battery. Found out it was the wrong size. Went to Express Oil. They put one in for me, but I did have to pay. Returned the other new one back.
  • MS
    Mark Suter
    Dec 8, 2025
    5.0
    Order was ready in the time mentioned exact fit for my vehicle was a great fit at an affordable price and order was ready when I arrived everyone was kind and courteous.
  • MC
    Mark Culpepper
    Oct 7, 2025
    5.0
    My daughter was having battery issues with her car. I called the store and spoke with Alex. He was very nice and said to have her come by and he would take a look. When she arrived Alex assessed the issue quickly and retightened the loose battery cable for her. As a parent it’s comforting to know that there are still businesses and people that provide top notch service. I will continue to take my business to Advance Auto.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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