NTB-National Tire & Battery

4.6
583 reviews
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Business Details

70 Jimmy Gould Dr, Alabaster, AL
35007, United States
(615) 657-5850
https://www.mavis.com
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About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationNational Tire & Battery
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Alabaster today.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • RestroomAvailable

Location

NTB-National Tire & Battery
70 Jimmy Gould Dr, Alabaster, AL
35007, United States

Hours

Reviews

4.6
572 reviews
5 stars
473
4 stars
39
3 stars
8
2 stars
14
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting individuals like Patrick, Jeff, and Amber for their helpfulness and professionalism.

Efficiency

Numerous reviews noted the quick turnaround times for services, with many customers expressing satisfaction with how fast their issues were resolved.

Quality of Work

While many reviews commended the quality of service, there were some concerns about inconsistent work, particularly regarding tire installations and oil changes.

Overall Experience

Most customers reported positive experiences, recommending the shop for its friendly atmosphere and reliable service, although a few expressed dissatisfaction with recent management changes.
  • AP
    Amber Patton
    Dec 29, 2025
    5.0
    I’ve been coming here for my oil changes for about a year and a half now, and I always have a great experience. Even though I drive a pretty good distance, it’s worth it every time. The customer service is consistently great. Everyone is friendly, attentive, and professional. They always take the time to let me know what’s going on with my car and explain things clearly, which I really appreciate. I never feel rushed or pressured, just informed so I can make the best decisions when it comes to my vehicle. Overall, this is a place I genuinely trust and feel comfortable coming to, and I’m always happy with the service.
  • RB
    Rachel Black
    Dec 12, 2025
    5.0
    Had a flat with a a wheel lock and no key. Patrick took care of me with my flat and replaced my bolts so I don't have same issue again. Perfect and professional service, i was in and out very fast, price for repair was on point. I will be coming back for all my tire needs.
  • VM
    Vinceson Moore
    Dec 12, 2025
    5.0
    Performed the oil change and tire rotation on the vehicle around the 30 minute mark. Painless process.
  • NC
    Nichole Cattell
    Dec 11, 2025
    5.0
    Patrick was super helpful and the got the job done so quick!
  • RO
    Ricky O
    Nov 26, 2025
    5.0
    "I can't recommend the Alabaster NTB enough. It is rare to find such prompt and professional service these days. From the moment we arrived, the staff was welcoming and treated us with respect. Jeff, in particular, was outstanding—he was super helpful, knowledgeable, and made sure we were taken care of quickly. If you need tire or battery service, definitely come here and ask for Jeff!"
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Frequently Asked Questions About NTB-National Tire & Battery

What types of auto services does NTB-National Tire & Battery in Alabaster offer?

NTB-National Tire & Battery offers tire sales, brake services, alignments, oil changes, battery replacements, suspension, and exhaust repair.

What are the operating hours for NTB-National Tire & Battery in Alabaster?

The store is open Monday to Wednesday and Friday from 8 AM to 6 PM, Thursday from 8 AM to 8:30 PM, Saturday from 8 AM to 5 PM, and Sunday from 9 AM to 5 PM.