Certified by Elite Towing & Recovery • Mar 01, 2026
Reviews
4.8
272 reviews
5 stars
260
4 stars1
3 stars0
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional demeanor of the drivers, highlighting their willingness to go above and beyond in stressful situations.
Communication
Several reviews noted issues with communication, including unclear pricing and lack of transparency regarding fees.
Response Time
Customers frequently mentioned the quick response times of the towing service, often arriving within 20-30 minutes.
Professionalism
The majority of reviews reflected a high level of professionalism from the staff, with many drivers being described as knowledgeable and skilled.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding unprofessional behavior and poor customer service in certain situations.
JH
Joseph Hawkins
Feb 25, 2026
5.0
Danny was right on time to pull the vehicle my daughter ditch dove over the embankment, he is cheerful, friendly and professional. Thank you - Dad of new driver- Palmer
AH
Allie Hewitt
Feb 3, 2026
5.0
I can’t say enough about how great Elite is. I have trusted them with my customers for years and have always been impressed with their above and beyond service and so today when I needed a winch out I immediately called Elite and I had AMAZING service! Huge thank you to Bill for pulling my truck out and being the absolute best!
AG
Angie Going
Feb 2, 2026
5.0
Jason and Keith really made a stressful situation easier to handle. Someone hit my husband’s car and we needed it towed. Keith at the office gave me great information about handling insurance stuff (we’ve never had an accident so we are clueless). Jason called and was very friendly and professional and arrived to pick up the car quickly. Definitely recommend these guys.
AT
Ak Thrasher
Jan 14, 2026
5.0
I almost rammed one of your trucks and ending up ramming the ditch HEAD ON Mr.Bill got me out in no time he was absolutely incredible! Fast, Kind, and Generous. I have never been a customer before but I definitely am now he made the experience a lot funnier than it would’ve been and helped make light during the situation just a outstanding employee I give him 5 stars and Elite 5 stars for having such an amazing employee
SV
Sarah Vaughn
Jan 11, 2026
5.0
I got stuck in the snow and AAA sent Elite Towing to get me out. I'm so sorry I forgot the guy's name but he was really quick, extremely nice, and got me out of there in just a minute or two. And he even waited for me to get through the driveway and to my house before he left, in case I got stuck again. Thank you so much to Elite Towing! I'm hoping not to get stuck again, but if I do it's good knowing you guys are around!
Frequently Asked Questions About Elite Towing & Recovery
What services does Elite Towing & Recovery provide?
Elite Towing & Recovery offers a wide range of services including accident recovery, automobile towing, big rig towing, boat towing, emergency roadside assistance, lock out services, jump start, tire changes, vehicle recovery, and specialty hauling among others.
Is Elite Towing & Recovery open 24 hours?
Yes, Elite Towing & Recovery operates 24 hours a day, seven days a week.
What are the office hours for Elite Towing & Recovery?
The office hours are Monday to Friday from 9:30 AM to 5:00 PM.
Where is Elite Towing & Recovery located?
Elite Towing & Recovery is located at 2090 E Palmer-Wasilla Hwy, Wasilla, AK 99654, USA.
What payment methods are accepted at Elite Towing & Recovery?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Elite Towing & Recovery?
You can contact them by phone at +1 907-715-0064 or +1 907-631-0617, or by email at elitetowingak@yahoo.com.
Does Elite Towing & Recovery have a website or social media page?
Yes, their website is https://elitetowingak.com/ and their Facebook page is https://www.facebook.com/457120661485826.
Are there locksmith services near Elite Towing & Recovery?
Yes, Shadow Mountain Locksmith is located nearby and can provide key and locksmith services.
What beauty and salon services are near Elite Towing & Recovery?
Nearby you will find Salon al Lago, The Beauty School, THE Beauty School Esthetics, and Glenda's Salon & Training Center offering beauty and spa services.
Are there any automotive repair or related services near Elite Towing & Recovery?
Yes, Far North Automotive provides automotive repair, oil changes, and other automotive services close to Elite Towing & Recovery.
Brand Certified Facts from Elite Towing & Recovery
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Certified March 01, 2026Yext Knowledge Graph
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