Enterprise Rent-A-Car

Reviews

• LC

  Luis Cabrera

  Apr 13, 2026
  3.0
  Overall good experience with acquiring and dropping off the car, typical rental car experience. However, the car itself had clearly not been serviced. Windshield wipers required replacement and left awful streaks in the rain and snow, the front driver side tire likely had a slow leak and required air on two occasions over the course of the week, and the driver-side window did not function even after attempting a reset of the motor. The window could have failed after pickup, the tire could have gotten a nail after pickup, but the windshield wipers in a region where snow and rain are prevalent is unacceptable when paying several hundred dollars. Do better, Enterprise. My rental agreement no. is 964789182 out of Fairbanks AK airport. I'm not looking to be compensated or receive anything for free and the link you posted below doesn't work, Jean. Thank you.
• TT

  Tom102

  Apr 7, 2026
  4.0
  The counter service was great. I had to be in the wait queue though I did mobile check-in... I got low tire pressure alarm, but contacting the service team online was not easy.
• GO

  G. O.

  Apr 5, 2026
  1.0
  I requested a full size sedan for a family of 5. Upon check in, the clerk said we can only get a nissan altima or upgrade to a truck because everything else was booked out. The clerk was very aggressive with the upgrade and the fact that there was no other options for full size sedans or mid-size SUV, was disheartening.
• AG

  Ajae Leon Guerrero

  Mar 27, 2026
  5.0
  Lori Davis was amazing and the other front desk lady with the glasses and long dark hair! I’m sorry I didn’t get her name. Both were professional and informative. The vehicles were winterized and in good condition. The vehicle originally assigned to us wreaked of cigarettes in the interior & when I brought this to their attention, they immediately offered to switch me to a different vehicle. The vehicle was also equipped with a snow brush and extension cord to be plugged in. I will for sure rent from this location when visiting Fairbanks. It is also very convenient that the Enterprise counter is in Baggage claim & the vehicle pick up is right outside. The after hours drop off was seamless as well. Thank you Fairbanks airport Enterprise team!!! You all are amazing!
• LD

  Lori Davis

  Mar 22, 2026
  5.0
  30 -60 below the detailers do it all, their attention to detail making a old car look new makes for happier customers! I appreciate your hard work during our cold dark winters: Hannah, Corrin, Brooke, Athena, Brad, Danielle, Steve, Lynette, George, the entire team at Dale. Your smiles and kindness to everyone especially our customers turns a hard day to easy! Keep up the good work!

Frequently Asked Questions About Enterprise Rent-A-Car