Jiffy Lube

4.3
411 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in FAIRBANKS. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
54 College Rd, Fairbanks, AK
99701, United States

Hours

Reviews

4.3
411 reviews
5 stars
296
4 stars
46
3 stars
21
2 stars
8
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and professional service provided by the staff.

Quick Service

Many reviews highlighted the fast and efficient service, with customers appreciating the quick turnaround times.

Cleanliness

The waiting area was noted as clean and well-maintained, contributing to a positive customer experience.

Pricing Concerns

Some customers expressed concerns about high prices for services compared to competitors.

Mixed Experiences

While many reviews were positive, a few customers reported negative experiences, particularly regarding service quality and staff professionalism.
  • HM
    Hilmar Maier
    4 days ago
    1.0
    Horrible service. Went in for the standard oil and lube. When complete, I was told that they didn't do the chassis lube because it was too cold and the "grease fittings would snap off". I WAS NOT TOLD LUBE WOULD NOT BE PERFORMED. Then they wanted to charge full price!! Had to argue to reduce the price (only gave a 10% military discount). Granted it was cold (-10) but I've lived in Fairbanks for almost 40 years and have had plenty of winter oil changes. Never heard that excuse before. Wouldn't have minded so much if I was told beforehand that half the job wouldn't get done so I could go somewhere else. I should add that I haven't had a problem here before. Maybe the tech wanted to go home early or didn't want to get dirty.
  • KJ
    Kristin Johnson
    5 days ago
    1.0
    My son took our car in for an oil change and asked them to check the pressure in all the tires because there was an alert on the dashboard for it. He talked to them multiple times about doing this, but they neglected to do it and only did the oil change.
  • CG
    Chuck Gibbs
    5 days ago
    5.0
    Great service, got there about 30 min before closing, service crew was able to get me in and changed my oil, cleaned my windows, vacuumed the floor and out the door with time to spare. Great job everyone.
  • NM
    Naomi Mitchell
    Dec 12, 2025
    5.0
    It was so cold out the other night when I stopped in for a quick oil change. Everyone was so nice and worked so hard. They were all bustling around making sure everybody got in and out quick. They offered me water and explained to me what was going on while it was happening. It was a really great experience and I was super appreciative of the quick service because I had my toddler with me. I’ve been going here years that I’ve never had a problem, Great Shop.
  • TJ
    Timmy Jessee
    Dec 11, 2025
    1.0
    Ok well u ask it was terrible I would not bring my moped to the jiffy lube that Is near me the service was unfriendly I sat and watched the crew stand aro I nd and do nothing the one guy washed my window exactly like a lazy person yes its cold out but your service man got upset I think because I wasn't goin to pay again for service they did not do wen they pul ll Ed truck out they left my driver's side window down at 30 below zero I will never come back to you people ever and don't recommend your jiffy lube 2 any one im sorry to say this but man the guy washing my windows was not doin a good job at all I wish I would have recorded the absolute worst excuse for a jiffy lube crew o t her than the guy that changed my oil that's all they did 4 129 bucks and dude acted cause I did not have time or money to waste on a crap job thank you for letting me express my experience at our fairbanks jiffy lubricant won't give out the location of this store but there's only 2

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service