Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone College Rd in Fairbanks, AK is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Fairbanks, AK or call us at (907) 455-7556.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
368 reviews
5 stars
209
4 stars
90
3 stars
29
2 stars
12
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
While most customers found the store stocked with necessary parts, some reported issues with incorrect or missing items.
Management Issues
Several reviews highlighted concerns about rude management and inconsistent service, impacting the overall customer experience.
Store Cleanliness
Customers noted improvements in store cleanliness and organization, making it a more pleasant shopping environment.
Warranty Concerns
There were complaints regarding the handling of warranties, with some customers feeling misled about the terms and conditions.
- MOmiguel OlmoNov 7, 20255.028 yrs; as a customer; not a bad experience yet. 5 star customer service.. and that's why I continue going there.
- RCRoy ConleyNov 4, 20255.0Always more than willing to help you resolve your issue
- HHHighTechRednackOct 19, 20255.0They usually got what I need easy to find easy to purchase quick and easy!
- ALAnthony LudwigSep 20, 20251.0I purchased CV axles from Auto Zone at 38 College rd in Fairbanks about 2 years ago with lifetime waranty and had them installed by a professional. The boots ripped after a couple months, before I could get them replaced the truck was laid up for almost a year with an unrelated issue. This last week I had the shop replace them since they were already doing work under the truck. Today I went to return them for a refund and was told by an extremely rude woman that because the replacement parts weren't purchased at Auto Zone the waranty wasn't valid, however she would gladly exchange the bad ones for the same substandard parts that failed the first time. She told me that the lifetime waranty only allowed for exchange and not a refund unless the new ones were purchased from them . So I am out hundreds of dollars for parts that Auto Zone won't honor the waranty and hundreds of dollars for the labor to change the parts. I advise anyone thinking that the "lifetime waranty" is going to be honored go to another auto parts store as other places do honor thier waranty.
- ALAlexander LuzonSep 12, 20255.0The best workers
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Fairbanks is open from 8:00 AM to 9:00 PM Monday through Saturday and from 9:00 AM to 8:00 PM on Sunday.
Does AutoZone Auto Parts offer in-store pickup for orders?
Yes, AutoZone offers in-store pickup for orders, allowing customers to shop online and pick up items at the store.
Is same-day delivery available at AutoZone Auto Parts?
Yes, the store provides same-day delivery service for customers needing auto parts quickly.
What types of products can I find at AutoZone Auto Parts on College Rd?
You can find a wide range of auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and brands like Duralast, Bosch, ACDelco, and Valvoline.
How can I contact AutoZone Auto Parts in Fairbanks?
You can reach AutoZone at (907) 455-7556 or email customer.service@autozone.com for inquiries.
Where is AutoZone Auto Parts located and what is the full address?
The store is located at 38 College Rd, Fairbanks, AK 99701, United States.
Can I find food options near AutoZone Auto Parts for a quick bite?
Yes, there are several nearby eateries including Bagels & Brew, Bruegger's bagel shop, and Papa Johns Pizza, perfect for breakfast, brunch, or a quick meal before or after your visit.
Are there any banks or financial services close to AutoZone Auto Parts?
Yes, Wells Fargo Bank is nearby, so you can conveniently handle banking needs close to the store.
What travel services can I find near AutoZone on College Rd?
Nearby travel-related services include Pelagic Pioneers, James Stanley travel company, and US Travel agents, helpful if you’re planning a trip and need assistance along with your auto parts shopping.
Does AutoZone provide curbside pickup services for customer convenience?
Yes, AutoZone offers curbside pickup, so you can order online and have your items brought out to your vehicle for a quick and contactless experience.