Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Old Airport Way in Fairbanks, AK is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Fairbanks, AK or call us at (907) 456-4688.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
281 reviews
5 stars
166
4 stars
73
3 stars
18
2 stars
7
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their helpfulness while others are criticized for rudeness and unprofessional behavior.
Product Availability
Customers noted that while the store often has the parts they need, stock levels can be inconsistent, leading to frustration.
Staff Knowledge
There are concerns about staff knowledge regarding products and vehicle specifics, with some customers feeling that employees lack adequate training.
Positive Experiences
Several reviews highlight positive interactions with specific staff members who went above and beyond to assist customers.
Store Environment
The store is generally described as clean and organized, contributing to a pleasant shopping experience.
- RHRiaz HussainNov 12, 20255.0Jess was very helpful and provided best customer service
- HHHighTechRednackNov 11, 20251.0Usually one of my go to spots. Went to return some items I didnt use (still in box) and the manager made a big deal of it saying "we dont do returns on tools." After explaining these were never opened she said "This is what happens when people get what they want all the time, Im just gonna give you a refund this time to get you out of my store." That "manager" needs a serious attitude check and a retrain on customer service skills.
- EMEmma MaagNov 4, 20252.0The woman working at the register (do not know her name) is incredibly rude for absolutely no reason. Her customer service is a 0/10, and she makes it feel like you are an inconvenience just shopping there.
- ABAngelique BuchananSep 12, 20252.0Second star is just because they were friendly. They can’t install batteries if your car has certain winterization features and didn’t even know to remove the plastic cover when they installed my windshield wipers. Had to drive the first trip with a non functioning wiper blade.
- JSJamie StrunkAug 14, 20251.0Worked in retail for 10 years. At the end of the day customer service is supposed to be above all and all managers should be taught to avoid language like "not our policy" or "we follow the rules here" went to exchange my sockets bc they didnt fit the driver of my torque wrench and manager grabbed the wrong part and started explaining the difference between metric and imperial?? I'm aware why it doesnt fit thats why I wanted an exchange. Told me to go to the other autozone, guess I will from now on.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in Fairbanks?
AutoZone Auto Parts in Fairbanks is open Monday through Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same day delivery services?
Yes, AutoZone Auto Parts offers both in-store pickup and same day delivery services for customer convenience.
What types of products can I find at AutoZone Auto Parts in Fairbanks?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts in Fairbanks.
Where is AutoZone Auto Parts located in Fairbanks, AK?
It is located at 4550 Old Airport Rd, Fairbanks, AK 99709, United States.
What brands of auto parts does AutoZone Auto Parts carry?
They carry brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts for inquiries or support?
You can call them at (907) 456-4688 or email customer.service@autozone.com for assistance.
Are there any other automotive parts stores near AutoZone Auto Parts on Old Airport Rd?
Yes, there are multiple other AutoZone locations nearby, which provide additional options for auto parts and accessories.
What nearby stores can I visit along with AutoZone for hardware or home supply needs?
Ace Hardware is nearby and offers hardware and building supply products, great for combined shopping visits.
If I need a quick snack or coffee while visiting AutoZone Auto Parts, where can I go nearby?
Sunrise Bagel and Espresso is a nearby coffee shop and bagel store where you can grab a snack or coffee during your visit.
Are there any nearby accommodations close to AutoZone Auto Parts for travelers?
Yes, Extended Stay America is a nearby hotel offering convenient lodging options close to AutoZone Auto Parts.