Alaska Tire Service

4.3
440 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning Service
Welcome to Alaska Tire Service, your reliable full-service auto shop with a complete line of quality brand name tires. Family-owned and operated, we have proudly served the local community since 1994! Our philosophy is simple: we never promise more than we can deliver, and we always give the customer more than they expect. With three convenient locations in Anchorage and Eagle River, we offer new tires and wheels, tire rotations, tire balancing, tire repairs, and more.

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Alaska Tire Service
12400 Old Glenn Hwy, Eagle River, AK
99577, United States

Hours

Reviews

4.3
440 reviews
5 stars
327
4 stars
34
3 stars
14
2 stars
12
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant issue with customer service, particularly with a manager named Joey who has been described as rude and dismissive.

Service Speed

Many customers praised the quick service, often completing tire changes and repairs in under an hour.

Scheduling Issues

Numerous reviews highlighted difficulties in scheduling appointments, especially during peak seasons, with many customers experiencing busy signals and long wait times.

Quality of Work

While some customers reported satisfactory service, others expressed concerns about the quality of work, including improper tire installations and lack of transparency.

Staff Friendliness

Several reviews noted that while some staff members were friendly and helpful, there were instances of rudeness that negatively impacted customer experiences.
  • AM
    Aidan McCormick
    6 days ago
    5.0
    new tires in and out in less than an hour. would recommend them every time
  • MM
    me
    Nov 11, 2025
    1.0
    Poor customer service. Person on phone was rude. I was just asking about tires. Luckily a different business was able to help me. If you can, go somewhere else. 0/5
  • SD
    Sam Dawn
    Nov 7, 2025
    1.0
    So I call nonstop starting at 7:48am to get a tire change appointment because I know phone lines get crazy and this shop opens their phone line a few minutes sooner than 08:00am. That's fair. But you're gonna tell me that I finally get through at 7:59am after hearing the automated voice go on about it being closed for 11 minutes and they're full for the day and tomorrow suddenly? Interesting. It's a quick shop to get tires changed. It's unfortunate.
  • GC
    Gaelen Crawford
    Nov 6, 2025
    5.0
    All I heard from customer after customer was telling the Alaska tire team have fast and grateful the Eagleriver was during my stay. Totally customer friendly service.
  • QH
    QLH Holsters
    Oct 29, 2025
    1.0
    Poor customer service. Very rude. I was told that they had tires available and that I need to book an appointment, so I did. When I got to my appointment, they did not have the tires.

Frequently Asked Questions About Alaska Tire Service

What services does Alaska Tire Service in Eagle River offer?

Alaska Tire Service offers new tires and wheels, tire rotations, balancing, repairs, and other automotive repair services.

What are the operating hours of Alaska Tire Service?

The shop is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.