Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning Service
Welcome to Alaska Tire Service, your reliable full-service auto shop with a complete line of quality brand name tires. Family-owned and operated, we have proudly served the local community since 1994! Our philosophy is simple: we never promise more than we can deliver, and we always give the customer more than they expect. With three convenient locations in Anchorage and Eagle River, we offer new tires and wheels, tire rotations, tire balancing, tire repairs, and more.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.3
440 reviews
5 stars
327
4 stars
34
3 stars
14
2 stars
12
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant issue with customer service, particularly with a manager named Joey who has been described as rude and dismissive.
Service Speed
Many customers praised the quick service, often completing tire changes and repairs in under an hour.
Scheduling Issues
Numerous reviews highlighted difficulties in scheduling appointments, especially during peak seasons, with many customers experiencing busy signals and long wait times.
Quality of Work
While some customers reported satisfactory service, others expressed concerns about the quality of work, including improper tire installations and lack of transparency.
Staff Friendliness
Several reviews noted that while some staff members were friendly and helpful, there were instances of rudeness that negatively impacted customer experiences.
- AMAidan McCormick6 days ago5.0new tires in and out in less than an hour. would recommend them every time
- MMmeNov 11, 20251.0Poor customer service. Person on phone was rude. I was just asking about tires. Luckily a different business was able to help me. If you can, go somewhere else. 0/5
- SDSam DawnNov 7, 20251.0So I call nonstop starting at 7:48am to get a tire change appointment because I know phone lines get crazy and this shop opens their phone line a few minutes sooner than 08:00am. That's fair. But you're gonna tell me that I finally get through at 7:59am after hearing the automated voice go on about it being closed for 11 minutes and they're full for the day and tomorrow suddenly? Interesting. It's a quick shop to get tires changed. It's unfortunate.
- GCGaelen CrawfordNov 6, 20255.0All I heard from customer after customer was telling the Alaska tire team have fast and grateful the Eagleriver was during my stay. Totally customer friendly service.
- QHQLH HolstersOct 29, 20251.0Poor customer service. Very rude. I was told that they had tires available and that I need to book an appointment, so I did. When I got to my appointment, they did not have the tires.
Frequently Asked Questions About Alaska Tire Service
What services does Alaska Tire Service in Eagle River offer?
Alaska Tire Service offers new tires and wheels, tire rotations, balancing, repairs, and other automotive repair services.
What are the operating hours of Alaska Tire Service?
The shop is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Is Alaska Tire Service wheelchair accessible?
Yes, Alaska Tire Service has a wheelchair accessible entrance, parking, and restrooms.
Can I schedule an appointment online for tire or auto repair services at Alaska Tire Service?
Yes, you can schedule an appointment online at https://alaskatireservice.net/schedule/.
Does Alaska Tire Service accept mobile NFC payments and debit cards?
Yes, they accept both debit card payments and mobile NFC payments.
Is same-day delivery available for tires at Alaska Tire Service?
Yes, Alaska Tire Service offers same-day delivery for tires.
Where is Alaska Tire Service located in Eagle River?
It is located at 12400 Old Glenn Hwy, Suite #5, Eagle River, AK 99577, USA.
What nearby dining options are available near Alaska Tire Service?
Nearby dining options include Shines Fusion Bistro, Kim's Cuisine offering sushi and Vietnamese food, Panda Express for Chinese fast food, Pete's Barbecue, and El Pastor Mexican restaurant.
Where can I grab a coffee or quick bite near Alaska Tire Service?
Java Hut cafe and diner is close by for coffee and quick meals.
Are there any recreational or fitness places near Alaska Tire Service?
Yes, Thunderbird Falls park and skate park is nearby, along with Jay's Taekwondo and Alaska Fine Arts Academy offering sports and fitness instruction.