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Do you have glass damage? For windshield repair and replacement in the Anchorage area, turn to Safelite AutoGlass . Those in central Anchorage or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1650 W Northern Lights, Safelite AutoGlass Anchorage repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Feedback on customer service is mixed, with many praising the technicians' professionalism and efficiency, while others report poor communication and issues with appointment scheduling.
Efficiency
Several customers highlighted the quick and efficient service provided by technicians, often completing work in under an hour.
Quality of Work
While many reviews commend the quality of the windshield replacements, there are notable complaints about defective parts and issues with warranty claims.
Appointment Issues
Numerous customers expressed frustration with appointment rescheduling and difficulties in reaching the local store for assistance.
Overall Satisfaction
Overall, experiences vary widely, with some customers expressing high satisfaction and loyalty, while others report significant dissatisfaction and would not recommend the service.
DM
Denise Mamone
6 days ago
5.0
Incredible service and super friendly. Highly recommend!
EO
Erin Orchard
Nov 15, 2025
5.0
Great experience! I was able to get an appointment really quickly. The technician communicated well and came to my office building to do a full windshield replacement. He only took about 1 hour and was able to work around my schedule too. Very positive experience. Easy to pay (search around, there's always promos) with a credit card after the service. Highly recommend! I had done research with other places in town and no one was as responsive and cost affordable as Safelite.
CD
Colleen Devigne
Nov 14, 2025
5.0
Junior was my Safelite technician. He used great communication by following up prior to my appointment and giving by information during my appointment. He came on a super cold day, but was all smiles and professionalism. My windshield looks great and I am confident I can follow-up with Safelite if I have any other concerns.
DR
Danielle Ryman
Nov 3, 2025
5.0
Easy to book online and they worked directly with my insurer. Super friendly and fast.
WM
William Morrow
Oct 29, 2025
5.0
Both the Old Seward and the Northern lights shops were very polite and accommodating.
As well as efficient in time and work.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Anchorage offer?
Safelite AutoGlass provides auto glass installation and repair, including windshield chip and crack repair, power window repairs, and offers same-day service with insurance paperwork processing.
Where is Safelite AutoGlass located in Anchorage?
Safelite AutoGlass Anchorage is located at 1650 W Northern Lights, Ste 3, Anchorage, AK 99517.
What are the operating hours of Safelite AutoGlass in Anchorage?
The shop operates Monday to Saturday from 7:00 AM to 5:00 PM and is closed on Sundays.
Does Safelite AutoGlass offer mobile or in-shop repair services?
Yes, Safelite AutoGlass offers both in-shop and convenient mobile auto glass repair and replacement services in the Anchorage area.
Does Safelite AutoGlass accept insurance for windshield repairs?
Yes, Safelite AutoGlass is insurance approved and assists with insurance paperwork and processing for windshield repairs and replacements.
Is it necessary to make an appointment at Safelite AutoGlass Anchorage?
Yes, appointments are required for service at Safelite AutoGlass Anchorage.
What payment options are accepted at Safelite AutoGlass Anchorage?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payment methods.
Are there contact-free service options available at Safelite AutoGlass?
Yes, contact-free service options are available and customers are encouraged to book online for safety and convenience.
What nearby grocery stores can I visit when coming to Safelite AutoGlass Anchorage?
Carrs supermarket is nearby, so customers can conveniently shop for groceries before or after their auto glass service.
Are there any restaurants near Safelite AutoGlass Anchorage for dining while I wait?
Yes, nearby dining options include Panda Express, Wingstop, and A Pie Stop bakery, providing fast food and dessert options.
Is there a coffee shop close to Safelite AutoGlass Anchorage where I can relax during service?
Starbucks is located nearby, offering coffee and smoothies for customers to enjoy while their vehicle is being serviced.