Location.com logo
Brand Certified

National Car Rental

4.4
(309 reviews)

Business Details

5000 W International, Anchorage, AK
99502, United States
(844) 914-1557

About

Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Anchorage. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Anchorage today!

Location

National Car Rental
5000 W International, Anchorage, AK
99502, United States

Hours

Reviews

4.4
309 reviews
5 stars
235
4 stars
28
3 stars
10
2 stars
6
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting exceptional service during both pickup and drop-off.

Efficiency

While some reviews noted long wait times, many others appreciated the quick and easy rental process, with efficient check-in and check-out experiences.

Vehicle Quality

Customers generally reported satisfaction with the cleanliness and condition of the vehicles, although there were some complaints about specific issues like tire quality and missing features.

Reservation Issues

Several customers experienced problems with their reservations, including not receiving the vehicle they booked and long waits for available cars.

Overall Experience

The overall sentiment was mixed, with many positive experiences but also significant complaints regarding wait times and reservation fulfillment.
  • AJ
    Arenza Thigpen, Jr.
    Feb 9, 2026
    5.0
    I hope they get more vehicles to choose from. We need more. I can't complain. #GoNational!
  • ET
    Erin Callahan Tillman
    Jan 22, 2026
    5.0
    Easy and fast. Excellent customer service.
  • JM
    John Melville
    Jan 21, 2026
    5.0
    Got me in and out with an acceptable car
  • YW
    Y Woo
    Jan 19, 2026
    4.0
    Normally great experiences with National. But this winter, it wasn't that great. The car I got (Altima AWD) was shaking above 50 mph. It was very snowy and icy in Anchorage. So it would've been more prudent to have winter tires in Alaska, but that's not the case with the cars as they came with all-season tires only. When feedback was given to the receiver upon return, she was like, "our tires are good" ... yeah ... might be a junior employee, but surely a better training would've been to at least be emphatatic to the customer. I know due to cost savings, rental companies will not change to winter tires just for the winter, even though this is Alaska and the roads are expected to be icy and snowy. There were so many accidents on the road - ditches, spin-outs, turned-turtle...
  • NH
    Nathan H.
    Jan 16, 2026
    5.0
    Create selection of cars quick and easy in and out. Easy to navigate app. The best improvement I could think of would be more locations.

Brand Certified Facts from National Car Rental

National Car Rental partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: