Jiffy Lube

4.2
512 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Anchorage. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
360 W Dimond Blvd, Anchorage, AK
99515, United States

Hours

Reviews

4.2
512 reviews
5 stars
338
4 stars
67
3 stars
26
2 stars
15
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers appreciated the quick service, often being in and out within 30 minutes.

Customer Service

Overall, the staff was described as friendly, professional, and courteous, contributing to a positive experience.

Upselling Concerns

Some customers felt pressured by upselling tactics, with mixed reviews on the necessity of additional services offered.

Communication Issues

Several reviews mentioned a lack of communication regarding service updates and issues found during inspections.

Inconsistency in Service

There were complaints about services not being performed as advertised, such as vacuuming and window cleaning.
  • LL
    Linda Linda
    2 days ago
    5.0
    I had such a great experience here. The mechanic who worked on my car was amazing — super friendly, honest, and helpful. He even explained what was going on with my Tahoe in a way I could understand, and took extra time to make sure everything was good. You can really tell he cares about his work. My car drives so smoothly now! I appreciate the professionalism and the kindness. Definitely coming back whenever I need service.
  • HP
    Hannah Phillipson
    4 days ago
    5.0
    Dudes were great! I came in for an oil change around lunchtime on a Monday, but was ushered in quickly, and then offered water for my dog and I. They mentioned some suggested services but weren’t pushy, were happy to check both of my filters when I couldn’t remember which needed replacement, and worked efficiently. Lots of smiles amongst the crew, which is always great to see!
  • DO
    David O'Brien
    5 days ago
    5.0
    Good service, reasonable price. My only suggestion is that you should encourage all your customers to keep a service log for their vehicle (which I do) so they know what has been done in the past and when, so that when Jiffy Lube staff offer a service, the customer knows if that service is appropriate at the current time. Would even be better if Jiffy Lube computer system retains this information, which it did not for my vehicle.
  • SS
    Swe3tNovember
    Nov 11, 2025
    5.0
    Great customer service. I walked in for an engine light that came on my vehicle. The workers check the oil, all fluids and tires. Everything looked good and they refilled my windshield fluid, no questions/no charge. Although, they could not help with the engine light, they were very helpful with my concerns. Unfortunately, I can only go to the dealership for the issue in my car. Other than that, everything was wonderful!
  • FE
    Feed My Mind, Not My Ego
    Nov 2, 2025
    1.0
    I arrived 15 minutes before the business's opening hours, and there were at least six cars already there ahead of me. At 8:00 am, the business didn't open. Around 8:15 a.m., an employee who was present went from car to car to inform everyone that they were waiting for another employee to arrive and unlock the door. The business finally opened at 8:45 am, and we were let in. The tech let me know that there were four cars ahead of me for service, so I decided to wait. While waiting, I noticed that within an hour of opening, one of the techs took a lunch/snack break, followed by a cigarette break. They must have lost count or forgotten about my vehicle for a tire change because people who had arrived after me were receiving service before me. I will never take my vehicle here again. Unprofessionalism all around.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service