Enterprise Rent-A-Car

4.3
937 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Renting a car at Ted Stevens Anchorage International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at ANC today.

Location

Enterprise Rent-A-Car
4940 W Intl Airport Rd, Anchorage, AK
99502, United States

Hours

Reviews

4.3
937 reviews
5 stars
662
4 stars
114
3 stars
49
2 stars
31
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting quick and efficient service during both pick-up and drop-off.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, including receiving cars that were not properly cleaned or had mechanical problems.

Reservation Issues

Customers expressed frustration with reservation discrepancies, including not receiving the vehicle they booked and unclear policies regarding documentation for rentals.

Overall Experience

While many customers had positive experiences with smooth rentals and good vehicle selection, there were notable complaints about disorganization and poor communication at the Anchorage location.

Pricing Concerns

Some customers felt that the pricing was high, especially regarding late return fees and additional charges for upgrades.
  • AT
    Avei Tuvaifale
    Nov 16, 2025
    5.0
    Everything excellent
  • JT
    Judy Twichel
    Nov 4, 2025
    5.0
    Always have been a reliable option for us.
  • CO
    casey osullivan
    Oct 21, 2025
    2.0
    Rented a car in September. All I have to say is document any damage to the vehicle before you leave with it. I’m being charged with preexisting damages that were not documented by Enterprise, Fairbanks .
  • CR
    Collette Ritums
    Oct 16, 2025
    1.0
    I’m a flight attendant who often rents vehicles on short layovers or in between flights, and I chose this Enterprise location at the Anchorage Airport because they accept debit cards — which was all I had on me for this impromptu rental. I had my valid driver’s license and proof of my confirmed return flight, which are the only requirements listed on Enterprise’s own policy for debit card rentals. However, the agent refused to complete the rental because I didn’t have my company ID badge — something that is not stated anywhere in Enterprise’s official policy. I explained that it was a working flight, not leisure travel, and that I had proper documentation, but he still declined. To make matters worse, I had spent $45 on an Uber to get to this specific location and back, only to walk away empty-handed. The entire experience was frustrating and disappointing, especially because I’ve rented with Enterprise MANY times before without issue. If Enterprise requires additional documentation for airline crew members, that information needs to be made clear upfront on the website and in booking policies. Otherwise, customers like me are wasting time and money due to unclear and inconsistently enforced rules.
  • RG
    Ricky Garringer
    Oct 14, 2025
    5.0
    I rented the car through Costco and it was an easy straightforward process. Dropping it off was a breeze as well.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Anchorage?

Enterprise Rent-A-Car is located at 4940 W Intl Airport Rd, Anchorage, AK 99502, near Ted Stevens Anchorage International Airport.

What types of vehicles are available for rent at Enterprise Rent-A-Car Anchorage?

You can choose from a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars.