Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Anchorage, AK? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Anchorage location today.
Location
Hours
Reviews
4.3
451 reviews
5 stars
309
4 stars
56
3 stars
23
2 stars
16
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Vehicle Condition
Feedback was mixed regarding vehicle cleanliness and maintenance, with some customers reporting issues with dirty or poorly maintained cars.
Reservation Issues
Several customers experienced problems with reservations, including unavailability of reserved vehicles and miscommunication regarding vehicle readiness.
Efficiency
Many reviews noted quick and efficient service during pickup and drop-off, contributing to a positive rental experience.
Pricing
Customers appreciated competitive pricing compared to airport rentals, although some expressed concerns about hidden fees and charges.
- MMMuktuk14 days ago5.0Friendly staff, clean, affordable.. would highly recommend.
- LPLove & puppyNov 14, 20255.0This location is Always busy, but every employee who works here that I have talked with ,over the last 3 months, they are always helpful & super kind. ( even when customers are not so kind to them.) Mrs. Heather is the manager & she has great customer service skills. She cares that you are happy with what you are getting. Also, She has a great group working there. A.J. is went above & beyond & made sure , I got a ride home when he was the only person working. Over the last few months I noticed A.J. Always has a smile on his face no matter what time of day I walk in..:It is really hard to find good customer service in 2025. Well this location has customer service locked in. A Big Thank you to Heather, A.J. & to the rest of her team for making my experience with Enterprise Flawless. :)
- TTTerry TranNov 12, 20255.0Outstanding customer service and experience renting out here for the first time. Checking out a vehicle was smooth and seamless with the car being extremely clean. The staff here to include Nikolay and AJ went above and beyond when I forgot both my watch AND wallet in the vehicle after I hastily went to return the vehicle (don't ask me how). Anyways, I was able to get a hold of their staff member to locate and secure my misplaced items, and they were able to mail me very quickly my items back all the way to Florida with no issues. Thank you for taking care of me, you can bet I'll be returning to their business!
- MDMartijn DeneckerOct 25, 20255.0Walked in and picked a car in the lot. Went smooth.
- JMJonathan MillingtonOct 6, 20251.0Very unprofessional and misleading. When confirming my reservation I was assured I would be picking up a full-size SUV, which is what was being covered by the insurance company that contracts with Enterprise for the rental while my full-size SUV was in the shop undergoing repairs. I double checked by calling the morning of my reservation to confirm that said vehicle would be available for me to pick up that day, the employee I spoke with assured me they had the vehicle ready and waiting. When I arrive to pick up the rental I was then told that they in fact did not have any vehicles that matched what I had reserved and the employee that answered my phone call earlier in the day and assured me they had my vehicle waiting did not know how to look up vehicles in their system and was just filling in for the day, and that if I wanted a vehicle of comparable size to what I had reserved, confirmed, and had been promised I would have to find another rental service on my own
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Anchorage?
Enterprise Rent-A-Car is located at 906 E 5th Ave, Anchorage, AK 99501.
What are the operating hours of Enterprise Rent-A-Car?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday and Sunday from 8:00 AM to 4:00 PM.
What types of vehicles can I rent at Enterprise Rent-A-Car in Anchorage?
You can rent a wide range of vehicles including cars, vans, luxury cars, and other auto rental options.
Does Enterprise Rent-A-Car offer any discounts?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
How can I make a reservation with Enterprise Rent-A-Car?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/ak/downtown-anchorage-45v1.html or by calling +1 907-277-1600.
What payment options are accepted at Enterprise Rent-A-Car?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Enterprise Rent-A-Car open on weekends and do they have special rates?
Yes, Enterprise Rent-A-Car is open on weekends from 8:00 AM to 4:00 PM and they offer great weekend rates that you can book online.
Which nearby coffee shops can I visit before or after renting a car at Enterprise Rent-A-Car?
You can visit nearby coffee shops such as Rush and Rush - 5th Ave, both located close to Enterprise Rent-A-Car for a convenient coffee break.
Are there automotive repair services near Enterprise Rent-A-Car in Anchorage?
Yes, nearby automotive repair services include Speedy Glass, Classic Collision, and American Tire & Auto, which can help with auto glass or general repairs.
Can I easily access Enterprise Rent-A-Car from local transit or while visiting nearby attractions?
Enterprise Rent-A-Car's downtown Anchorage location is close to various local businesses and services such as Laura Stennett Photography and The Lighting Gallery, making it convenient for customers combining errands or visits to attractions with their rental needs.