Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Anchorage, AK? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Anchorage location today.
Location
Hours
Reviews
4.3
455 reviews
5 stars
313
4 stars
56
3 stars
23
2 stars
16
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for their friendliness, helpfulness, and professionalism, with many customers highlighting individual employees for their exceptional service.
Vehicle Condition
While many customers received clean and well-maintained vehicles, there are notable complaints about the condition of some cars, including cleanliness and mechanical issues.
Reservation Issues
Several customers reported problems with reservations, including unavailability of reserved vehicles and miscommunication regarding vehicle readiness.
Efficiency
Most reviews indicate a quick and efficient rental process, with many customers appreciating the speed of service during pickup and drop-off.
Pricing
Customers generally find the rental prices reasonable, especially compared to airport locations, although some express concerns about hidden fees and charges.
- BHBarbara Hanson5 days ago5.0Easy in and out with great vehicles!
- LVLeanne ViveirosJan 4, 20265.0Overall my last experience with Enterprise was ok. Pick up and the upgrade was nice and quick. I feel like the return could’ve been smoother but I’d still at 100% send my family and friends to Enterprise.
- HAHalloween AliitaiDec 8, 20255.0Customer service was awesome.
- LPLove & puppyNov 14, 20255.0This location is Always busy, but every employee who works here that I have talked with ,over the last 3 months, they are always helpful & super kind. ( even when customers are not so kind to them.) Mrs. Heather is the manager & she has great customer service skills. She cares that you are happy with what you are getting. Also, She has a great group working there. A.J. is went above & beyond & made sure , I got a ride home when he was the only person working. Over the last few months I noticed A.J. Always has a smile on his face no matter what time of day I walk in..:It is really hard to find good customer service in 2025. Well this location has customer service locked in. A Big Thank you to Heather, A.J. & to the rest of her team for making my experience with Enterprise Flawless. :)
- TTTerry TranNov 12, 20255.0Outstanding customer service and experience renting out here for the first time. Checking out a vehicle was smooth and seamless with the car being extremely clean. The staff here to include Nikolay and AJ went above and beyond when I forgot both my watch AND wallet in the vehicle after I hastily went to return the vehicle (don't ask me how). Anyways, I was able to get a hold of their staff member to locate and secure my misplaced items, and they were able to mail me very quickly my items back all the way to Florida with no issues. Thank you for taking care of me, you can bet I'll be returning to their business!
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Anchorage?
Enterprise Rent-A-Car is located at 906 E 5th Ave, Anchorage, AK 99501.
What are the operating hours of Enterprise Rent-A-Car?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday and Sunday from 8:00 AM to 4:00 PM.
What types of vehicles can I rent at Enterprise Rent-A-Car in Anchorage?
You can rent a wide range of vehicles including cars, vans, luxury cars, and other auto rental options.
Does Enterprise Rent-A-Car offer any discounts?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
How can I make a reservation with Enterprise Rent-A-Car?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/ak/downtown-anchorage-45v1.html or by calling +1 907-277-1600.
What payment options are accepted at Enterprise Rent-A-Car?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Enterprise Rent-A-Car open on weekends and do they have special rates?
Yes, Enterprise Rent-A-Car is open on weekends from 8:00 AM to 4:00 PM and they offer great weekend rates that you can book online.
Which nearby coffee shops can I visit before or after renting a car at Enterprise Rent-A-Car?
You can visit nearby coffee shops such as Rush and Rush - 5th Ave, both located close to Enterprise Rent-A-Car for a convenient coffee break.
Are there automotive repair services near Enterprise Rent-A-Car in Anchorage?
Yes, nearby automotive repair services include Speedy Glass, Classic Collision, and American Tire & Auto, which can help with auto glass or general repairs.
Can I easily access Enterprise Rent-A-Car from local transit or while visiting nearby attractions?
Enterprise Rent-A-Car's downtown Anchorage location is close to various local businesses and services such as Laura Stennett Photography and The Lighting Gallery, making it convenient for customers combining errands or visits to attractions with their rental needs.