Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Muldoon Rd. in Anchorage, AK is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Anchorage, AK or call us at (907) 333-0104.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
566 reviews
5 stars
356
4 stars
101
3 stars
41
2 stars
21
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Allen, Alex, and Kay.
Inconsistent Experiences
While some customers had excellent experiences, others reported rude or unhelpful staff, leading to mixed reviews about service quality.
Product Availability
Several reviews noted issues with inventory accuracy, where items listed as available were not in stock, causing frustration for customers.
Management Issues
Some customers expressed dissatisfaction with management's handling of customer service situations, citing unhelpfulness and poor communication.
Positive Recommendations
Despite some negative experiences, many customers recommended the store for its good prices and helpful staff, indicating a willingness to return.
- NENatalie Elliott1 day ago5.0I’ve never felt so taken care of by a Manager and his team!!! I’m a single 60 year old female and they not only helped me calm…they’re installing my battery for me!! AAA would only jump or tow me as it’s Saturday! I opted for jump and came straight here! Thank you!!!
- APAshley ParkerNov 12, 20255.0Went in this evening for a free check engine diagnostic after work, and got much more than I bargained for. Allen and his trainee were both incredibly helpful. Not only did I receive the diagnostic I needed for my check engine light (engine misfire, darn!), I also received several suggestions and was referred to a specific location to get it resolved. Additionally, there was a bit of troubleshooting, and overall just a wonderful and pleasant experience that I was not anticipating. It was, however, truly appreciated. Keep up the great job guys, and shoutout to the trainee-sorry I did not catch your name but you’re doing great, just give yourself some grace and patience and you’ll be fine. This won’t be the last new job you have, and it’s never a great feeling of “not knowing” something, but just take your time and it’ll all come together!
- ACAngie CarranzaNov 11, 20251.0The manager Matt (short big guy) needs a new job. He is absolutely miserable and tries to take it out on the customers. 1 star instead of 0 because Allan is very nice and more helpful. Matt has no business being a manager.
- DNDanielle NoyesNov 10, 20255.0Dominic was amazing! He was highly knowledgeable, professional & courteous! I will go back here again in the future and recommend friends to come here as well. What an asset!
- VTVishnu ThankachanOct 26, 20251.0I ordered a hub assembly through the AutoZone app. It said 2-day shipping, so I expected it quickly. After 4–5 days, I heard nothing. The app still said “Ready to Ship.” On day 6, I called my local store, and they told me since it was an online order, I had to call the 1-800 number. When I did, customer service said the order was still pending shipment. I told them to cancel it, because I needed the part and couldn’t keep my vehicle sitting. They said okay. So I ordered the same part from another place. A week later, the AutoZone app still showed “ready to ship.” I called again, and they told me they didn’t cancel it because they “thought it might be on the way.” The app still said otherwise. I told them again — cancel it. That same day, I got a notification saying it had finally shipped — after I already canceled it twice. Now I had to wait for it to arrive just to return it. Total waste of time. When I brought it back to the store, the manager took it but refused to refund the shipping fee. I called to cancel before it shipped, and it’s somehow my fault they didn’t process it? The manager didn’t seem to care at all and just processed the return without the shipping refund. I used to work for AutoZone years ago when they actually cared about their customers — not just corporate profits. This experience was disappointing from start to finish. This was my last time with AutoZone. I’m switching to O’Reilly’s — they may not have a fancy app, but at least they know what they’re doing.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Anchorage?
AutoZone Auto Parts is open Monday through Saturday from 8:00 AM to 10:00 PM and on Sunday from 9:00 AM to 8:00 PM.
Can I order auto parts online and pick them up at the Anchorage AutoZone store?
Yes, AutoZone offers in-store pickup for online orders at the Anchorage Muldoon Rd location.
Does AutoZone Auto Parts in Anchorage offer same day delivery?
Yes, the store provides same day delivery services for your convenience.
What types of products can I find at AutoZone Muldoon Rd in Anchorage?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at the store.
What brands are available at AutoZone Auto Parts in Anchorage?
The store carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Pennzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What is the address and contact number for AutoZone Auto Parts in Anchorage?
The store is located at 601 Muldoon Rd, Anchorage, AK 99504. You can contact them at (907) 333-0104.
Are there nearby gas stations to AutoZone in Anchorage for refueling after a car part purchase?
Yes, Tesoro / 2go Mart, Speedway Express, and Chevron gas stations are located near AutoZone Muldoon Rd, convenient for refueling your vehicle after your visit.
What nearby automotive services can I find close to AutoZone Muldoon Rd in Anchorage?
Nearby automotive services include Muldoon Auto Repair, Alaska Laser Wash, and Autostart Alaska, which provide repair, car wash, and other automotive needs.
Are there dining options close to AutoZone in Anchorage for a meal before or after shopping?
Yes, nearby dining options include China Garden (Chinese cuisine), Brew D' Licious (cafe/coffee shop), Hamburger Haven (burger restaurant), Oriental Garden (Asian restaurant), Casa Mexican Restaurant, and Paris Bakery and Cafe.
Does AutoZone Auto Parts in Anchorage offer curbside pickup?
Yes, curbside pickup is available at this location for customer convenience.