Business Details
About
Department of Motor Vehicles
The Alberta Motor Association (AMA) is more than just a registry office located at #200, 665 St. Albert Trail, St. Albert, AB. From Alberta road tests and small business registry services to member benefits like 24/7 roadside assistance, a Cash Back gift card program, and exclusive Automatic Vehicle Registration Auto Renew where we'll renew your vehicle registration automatically for you, we’ve spent over 90 years serving the province’s motorists and supporting our members in the community – for every chapter of their lives. Over 980,000 Albertans trust AMA for automotive and personal registry assistance and expertise.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.5
196 reviews
5 stars
107
4 stars
18
3 stars
3
2 stars
7
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times and slow service, particularly during peak hours.
Staff Competence
There were mixed reviews regarding staff knowledge and helpfulness, with some customers praising individual staff members while others experienced frustration with incorrect information.
Customer Experience
Many customers expressed dissatisfaction with the overall customer service experience, citing rudeness and lack of support during critical situations.
Membership Issues
Several reviews highlighted frustrations with membership requirements and perceived exclusivity, leading to feelings of discrimination among some customers.
Positive Interactions
Despite the negative feedback, some customers shared positive experiences with specific staff members who provided excellent service.
- NAnorm auriatJan 3, 20265.0Very helpful and precise. Good deal. Norm
- KDKristen DDec 30, 20251.0I’ve been paying for a membership for almost 10 years. Finally needed a simple unlock service. I was quoted 3 hours…okay that’s fine I know it’s busy. But three hours later and I still have no idea when the person is coming. The app says I can expect them to come on time…obviously not. I called and was just told it could take up to 48 hours - what!? So I’m supposed to stand in the snow in a parking lot for up to 48 hours and they’ll come when they feel like? I’m canceling my membership immediately. Do not get a membership, it would have been faster and easier for me to call a locksmith.
- DSDuane SavoieDec 23, 20252.0New phone service menu does not mention "commissioner of oaths" services. Also electronic menus really are built to free up staff and DO result in a down-grade of services, increasing customer frustration.
- HRHonest ReviewsOct 22, 20254.0Fast place to get things done
- BGBolt GaikinOct 21, 20251.0Apparently you must be ama member to use their services. What an arrogance and exclusivity. Id say discrimination.
Frequently Asked Questions About AMA Member & Registry Services
Do you have a Commisioner Of Oaths?
Our services include Commissioner for Oaths, which involves administering oaths, affirmations, and solemn declarations for documents intended for use in Alberta. For more information, please visit ama.ab.ca/registries/personal/commissioner-for-oaths.
Can AMA help me with changing my Alberta Health Care Card?
You can visit any of our centres to update your health care card. To learn about what type of documentation you need in order to do this, visit ama.ab.ca/registries/personal/update-alberta-health-care.
Will you have another AMA shredding event soon?
This year's shredding events have concluded, but Shredding dates for 2024 will be listed on our website as of March 6. For more information, visit ama.ab.ca/events/shredding.
Can I renew my passport here, or can I only get a picture for it?
We offer passport photo services at all of our centres across Alberta. To learn more about this, visit ama.ab.ca/personal/passport-photo. On that page on our website, you'll also find resources on how to apply for your Canadian Passport. You can get those application forms from your nearby postal outlet or passport office. You can also download it online here: www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports/new-adult-passport.html.
My driver's licence is due soon. Do I have to book and appointment to renew?
You do not have to book an appointment to renew your driver's licence. Just stop by one of our centres and someone from our registries team will assist you with the renewal.
Do you offer an international driver's licence here?
We sure do. The test costs $17.60, plus the cost of getting your Driver's License after you pass. Visit our website and search for 'Drivers Licence Testing' to find all the information, including what to bring with you. Good luck!
Is there a way to get a in-transit sticker for a vehicle to move?
You can get an in-transit permit by visiting our registry services in centre or online. More info can be found on our website: https://ama.ab.ca/registries/auto/vehicle-registration/intransit-permit
What is the cost of your memberships?
It all depends on your needs. To learn more about the types of memberships that we offer, including the cost for each one, visit ama.ab.ca/membership/join/compare
Can I use the registry services if I am not a member?
At AMA, our registry services are member exclusive. However, you can visit our registry with someone who has an active AMA membership to use our services. Being a member does offer plenty of value. You can save and get rewarded for purchases at retailers and brands you love. You can also enjoy deals to earn AMA reward dollars, which can pay for your annual membership. To learn more, visit ama.ab.ca/membership.
Do you offer Commissioner of Oaths services at this centre?
Yes, we provide Commissioner for Oaths services, including administering oaths and solemn declarations for documents used in Alberta. More details are available at ama.ab.ca/registries/personal/commissioner-for-oaths.
Can I update my Alberta Health Care Card at AMA - Alberta Motor Association?
Yes, you can update your Alberta Health Care Card at any AMA centre. Check ama.ab.ca/registries/personal/update-alberta-health-care for required documentation.
Are appointments required to renew a driver's licence at this location?
No appointment is necessary to renew your driver's licence. Simply visit the centre during operating hours and a staff member will assist you.
Does this location offer international driver's licence testing?
Yes, we offer international driver's licence testing. The test fee is $17.60 plus the cost of the licence after passing. Visit our website and search 'Drivers Licence Testing' for full details.
Can I get passport photos taken at AMA - Alberta Motor Association?
Passport photo services are available at all our centres. You can also find application forms and information on how to apply for a Canadian passport on our website.
What are your business hours?
We are open Monday to Friday from 9:00 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays and major holidays such as November 11 and December 25-26.
Is AMA - Alberta Motor Association located near any medical or dental services?
Yes, nearby are Citadel Dental and Gateway Pediatric Dentistry, perfect for dental appointments before or after your visit. Sturgeon Medical Women’s Imaging Centre and multiple pharmacies like Shoppers Drug Mart are also close by for medical needs.
Are there any transport or travel-related services near the AMA centre?
Yes, AMA Travel and AMA Insurance are nearby, providing travel services and automotive insurance which can be convenient to visit in conjunction with the AMA office.
Where can I find postal services near AMA - Alberta Motor Association?
Canada Post is located nearby, making it easy to send mail or pick up parcels before or after your visit to the AMA centre.
Are there nearby places where I can shop or relax after visiting AMA?
Yes, you can visit Beauty Boutique by Shoppers Drug Mart or the Beauty at Citadel shopping center for beauty products and cosmetics. There is also a 7-Eleven convenience store close by for snacks and essentials.