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AMA Member & Registry Services

3.5
(200 reviews)

Business Details

665 St. Albert Trail, St. Albert, AB
T8N 3L3, Canada
(780) 418-8900
https://ama.ab.ca/centres/st-albert

About

Department of Motor Vehicles
The Alberta Motor Association (AMA) is more than just a registry office located at #200, 665 St. Albert Trail, St. Albert, AB. From Alberta road tests and small business registry services to member benefits like 24/7 roadside assistance, a Cash Back gift card program, and exclusive Automatic Vehicle Registration Auto Renew where we'll renew your vehicle registration automatically for you, we’ve spent over 90 years serving the province’s motorists and supporting our members in the community – for every chapter of their lives. Over 980,000 Albertans trust AMA for automotive and personal registry assistance and expertise.

Details

  • Wheelchair accessible entranceAvailable

Location

AMA Member & Registry Services
665 St. Albert Trail, St. Albert, AB
T8N 3L3, Canada

Hours

Reviews

3.5
200 reviews
5 stars
110
4 stars
18
3 stars
3
2 stars
7
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising individual staff members for their helpfulness while others report long wait times and unhelpful interactions.

Efficiency

Many customers expressed frustration with slow service and long wait times, particularly during peak hours, leading to dissatisfaction with overall efficiency.

Roadside Assistance

While some customers had positive experiences with roadside assistance, others reported significant delays and poor communication regarding service availability.

Staff Knowledge

Several reviews highlighted inconsistencies in staff knowledge, with some customers receiving incorrect information that led to wasted time and frustration.

Membership Value

There are mixed feelings about the value of membership, with some customers feeling it is worthwhile while others express dissatisfaction with the services provided.
  • RM
    Ryan M
    Feb 24, 2026
    5.0
    Debbie helped me today and was very kind, fast, and knowledgeable. Great service 👍
  • NA
    Nichole Adams
    Feb 20, 2026
    5.0
    Had to renew my driver's license. Took less than 10 minutes! Service efficient, friendly, fast!
  • ML
    Maya Lucille
    Feb 11, 2026
    1.0
    After nearly a decade with ama it was time to cancel my membership nothing but issues with them. Being put on hold for a whole day multiple times. Given miss information about policies. Being overcharged for services that you did not receive. Insane cancellation fees when you can’t get through to anyone to discuss insurance. Spending days on end waiting in the branch to get help. It’s clear there is no communication between the people who work there as everyone gives you different answers for things. The cons outweigh the pros.
  • KY
    Kano Y.
    Feb 9, 2026
    5.0
    Had a flat battery yesterday, the first driver came out didn't have the correct battery we wanted, 2nd driver came out with the wrong CCA Battery again. However this morning George came out today did an excellent service for us, not only made a special trip to pick up the right battery we asked for, but also made it even better than we expected. AMA should only hire people like George, the more of George work for AMA, the happier the customers you have. Their driver George turned a horrible service experience into an excellent service experience. What a man!
  • KD
    Kristen D
    Dec 30, 2025
    1.0
    I’ve been paying for a membership for almost 10 years. Finally needed a simple unlock service. I was quoted 3 hours…okay that’s fine I know it’s busy. But three hours later and I still have no idea when the person is coming. The app says I can expect them to come on time…obviously not. I called and was just told it could take up to 48 hours - what!? So I’m supposed to stand in the snow in a parking lot for up to 48 hours and they’ll come when they feel like? I’m canceling my membership immediately. Do not get a membership, it would have been faster and easier for me to call a locksmith.

Frequently Asked Questions About AMA Member & Registry Services

Do you have a Commisioner Of Oaths?

Our services include Commissioner for Oaths, which involves administering oaths, affirmations, and solemn declarations for documents intended for use in Alberta. For more information, please visit ama.ab.ca/registries/personal/commissioner-for-oaths.

Can AMA help me with changing my Alberta Health Care Card?

You can visit any of our centres to update your health care card. To learn about what type of documentation you need in order to do this, visit ama.ab.ca/registries/personal/update-alberta-health-care.

Brand Certified Facts from AMA Member & Registry Services

AMA Member & Registry Services partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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