Location.com logo
Brand Certified

Enterprise Rent-A-Car

4.0
(299 reviews)

Business Details

5-120 St Matthews Ave Box 3726, Spruce Grove, AB
T7X 3B4, Canada
(780) 960-9202
https://www.enterprise.ca/en/car-rental-locations/ca/ab/spruce-grove-c525.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Spruce Grove, AB? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Spruce Grove location today.

Location

Enterprise Rent-A-Car
5-120 St Matthews Ave Box 3726, Spruce Grove, AB
T7X 3B4, Canada

Hours

Reviews

4.0
299 reviews
5 stars
194
4 stars
32
3 stars
14
2 stars
11
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the friendly and helpful staff, several reviews highlighted rude behavior from management and poor communication.

Vehicle Condition

Some customers reported receiving vehicles that were not clean or well-maintained, with issues such as cigarette odors and unclean interiors.

Efficiency

The location is noted for its efficiency in handling rentals, although some customers experienced long wait times due to understaffing during busy periods.

Positive Experiences

Many customers expressed satisfaction with their overall rental experience, citing helpful staff and smooth processes.
  • WH
    Wardan Haq
    3 days ago
    5.0
    A well managed location with friendly staff. In a fast paced environment, the staff managed so many situations with compassion and care while I was there. that is hard to come across when pretty much every customer is giving you crap. Thanks for the great service with excellent communication. Highly recommend.
  • ET
    Elizabeth Thomas
    4 days ago
    5.0
    We rented a mazda 5. It was a really good temporary suv. The service was super! They came and got us from the repair shop. Very friendly and kind. It was fast and thorough with the rental part. Return was just as fast and easy. We purchased glass coverage. Good thing as a few rock hit the window being it was winter and we live a fair distance from town. We'll worth it. They drove me back to the repair shop. Thank you so much.🥰 This company really looked after us. It made the repair on our vehicle less of a headache .. the staff are so friendly and customer service is their goal. They were interested in how we liked driving the suv.
  • TN
    Thomas Noble
    5 days ago
    1.0
    I booked a truck online, got a confirmation number, and as I was getting ready to pick up the vehicle, when they called to say they had NO vehicles available.. not "they didn't have the vehicle i chose", NO VEHICLE available !! I was left scrambling to find a vehicle at 8:30 in the morning to make it to my appointments.. there's no scenario where ill ever book with them again!
  • LF
    Lau F
    5 days ago
    2.0
    We had an awful experience here with the manager Paul. Luckily a lady named Amulya was very kind and was able to help us get our rental. However, this Paul fellow was very unprofessional, and very rude. I'd recommend some sensitivity training for him, honestly. I won't ever forget his conduct, and don't plan on ever recommending them if I know he is still there. Amulya though, very nice and effective. I'd give more stars for her, but the manager was so offputting from his behavior.
  • RF
    Red Foxxen
    Feb 6, 2026
    1.0
    US based call center screwed up my reservation , leaving the staff in a bad place.. im thankfull they got me a vehicle.. but the situation shouldn't have happened in the first place I lost my primary and only vehicle in a non fault accident, my insurance sent me to them for a rental I booked a reservation and got myself a one way ride to pick up the vehicle.. they had nothing available on my day to pick up I was now stranded hours from home with no way to get home They luckily got me a small crappy car ill suited for up north where im from, it couldn't climb inclines and sat on the floor so I essentially was barred from over half my town Yeah.. it got me home.. but it was not in class of what I was promised

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: