Enterprise Rent-A-Car

3.9
352 reviews

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Sherwood Park, AB? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Sherwood Park location today.

Location

Enterprise Rent-A-Car
179 Seneca Road, Sherwood Park, AB
T8A 4G6, Canada

Hours

Reviews

3.9
352 reviews
5 stars
220
4 stars
36
3 stars
13
2 stars
5
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service and responsiveness.

Vehicle Quality

Several reviews mentioned issues with vehicle cleanliness and maintenance, including receiving poorly maintained or unsuitable vehicles.

Reservation Issues

Customers reported problems with vehicle availability and reservation accuracy, leading to frustration and dissatisfaction.

Communication

There were complaints about long wait times on the phone and poor communication regarding reservations and vehicle readiness.
  • SP
    Sarah Piche
    3 days ago
    5.0
    Amazing experience picking up my rental today. Customer service was friendly and helpful.
  • JM
    Joseph Meier
    Dec 24, 2025
    5.0
    Professional friendly staff/ willing to get you into the vehicle of choice. I was very pleased with my visit.
  • NM
    new mexico
    Dec 24, 2025
    1.0
    Reserved a truck. Came in to pick it up. Apparently they thought it a good idea to send it out for an oil change. But, Kal tire couldn’t do the oils change because it’s Christmas Eve, what was the point of even sending it over there. Waited around the store for a hour (I had called ahead to make sure they had the vehicle before I came to collect it. They said yes, wasn’t true) They had some worker from another store that was in the area driving in what seems like a bottom of the barrel fleet truck, or one employees use. I have NEVER had a rental with 72,000 KMS on it before, it’s base model, no CarPlay, really no infotainment. Windshield wipers are clearly summer, and way overdue to be replaced, they won’t clear the windshield. Gas tank was only half full so then I had to go get gas myself. Terrible. Absolutely terrible.
  • BB
    Beckstar
    Dec 14, 2025
    5.0
    I have never … ever had such excellent customer service from a rental company ! All staff were fabulous but the Manager ( forget her name :( ) was excellent to deal with and Sam was extremely helpful and courteous. I am shocked at how fantastic they were to me…. Doesn’t happen often when renting a car ! Thanks a million !
  • KB
    Karoll Brinton
    Dec 10, 2025
    4.0
    We've been waiting for 1 ½ hours to get through on the phone. 🤦🏻‍♀️ Getting really tired of their repetitive hold message. Not very professional. UPDATE: We contacted another branch. They informed us that the Sherwood Park location has phone issues. We've managed to get the vehicle we were supposed to have reserved. The personnel were great. Hopefully they get their phone lines back in order ASAP.

Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours for Enterprise Rent-A-Car in Sherwood Park?

Enterprise Rent-A-Car in Sherwood Park is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.

What types of vehicles can I rent at Enterprise Rent-A-Car Sherwood Park?

You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.