Flying J Travel Center

3.9
216 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Flying J Travel Center in Medicine Hat, AB! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Flying J Travel Center
2194 Saamis Dr NW, Medicine Hat, AB
T1C 1W7, Canada

Hours

Reviews

3.9
216 reviews
5 stars
112
4 stars
42
3 stars
17
2 stars
10
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for friendliness while others are reported as rude or unhelpful.

Cleanliness

Generally positive feedback on cleanliness, especially regarding showers and restrooms, though some reports of unclean showers and facilities.

Shower Wait Times

Frequent complaints about long wait times for showers, with suggestions for improved cleaning processes.

Food Quality and Pricing

Concerns about food quality and high prices; some items reported as stale or overpriced.

Maintenance Issues

Multiple reports of broken or poorly maintained equipment, particularly at fuel pumps and in the laundry area.
  • JS
    Jatt Swag1
    2 days ago
    1.0
    All drivers plz don’t fill the fuel here always here shower close
  • MG
    Monty Garcha
    Dec 14, 2025
    1.0
    Rohit behaviour not good speech not good he is argument
  • GS
    Goli singh
    Nov 11, 2025
    1.0
    Shower show 3 available but when you select,show you next but wait too much time
  • VR
    Vishavjit Rana
    Nov 5, 2025
    1.0
    0 customer service. Today 5 nov at 5.25 am i went into the store for a coffee refill, and the flying j application was down as i had trouble logging in, same as many drivers at the time. When I couldn’t open my flying j app to pay, the lady at the service counter started behaving mean, because i didn’t bring my wallet from the truck. Her exact words were, you guys always have trouble for just paying for coffee. Why u don’t bring your cards with you. I tried, explaining her that flying j app is down and i didn’t know that otherwise i would have brought my wallet. She said she don’t care because she is not flying j and she only works here. Pretty rude tone and not a professional way to handle customers. Especially ruining someone’s all day.
  • LN
    Laurel Niblock
    Oct 16, 2025
    5.0
    What a great little Flying J. This stop is clean and friendly and easy access. I've used Pilot/Flying J all over North America and I think this is the nicest one yet. It's little but it's great, and the young man on the cash desk, at 5:45 this morning is a customer service star. Thanks.

Frequently Asked Questions About Flying J Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.