National Car Rental

4.4
582 reviews

About

Car Rental Agency
Skip the counter when you rent a car with National in Leduc. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Leduc today!

Location

National Car Rental
1, 1000 Airport Road, Leduc, AB
T9E 8B7, Canada

Hours

Reviews

4.4
582 reviews
5 stars
416
4 stars
89
3 stars
12
2 stars
9
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and professional staff, though there were significant complaints about poor communication and unresponsive service regarding lost items.

Vehicle Quality

Many reviews highlighted the cleanliness and quality of the vehicles, with several customers appreciating the newer models available.

Rental Process

The rental process was generally described as easy and efficient, with quick pick-up and drop-off experiences noted by many customers.

Reservation Issues

Several customers reported issues with reservations not being honored, leading to frustration and dissatisfaction with the service.

Lost Items

Numerous complaints were made about the difficulty in retrieving lost items, with many customers feeling that their belongings were not handled with care.
  • AA
    Adeolu Aluko
    Nov 10, 2025
    5.0
    I can’t believe I haven’t been renting from National all along! The service has been outstanding — I only wish I had started sooner. Proud to be an Emerald member!
  • LS
    Larry Somerville
    Nov 9, 2025
    3.0
    Overall not bad but I left my prescription glasses in the car. Contacted them less than an hour later to inform them and when they returned my call they told me nothing had been found in the car, total BS. I will not rent from them again.
  • LK
    Lukas Kohlmann
    Nov 8, 2025
    1.0
    Told me my payment/card option was good over the phone was then told it was not once I landed at the airport. Pretty much wrecked my weekend in edmonton. Will never bring my business here again
  • RH
    Rhyan Hall
    Oct 30, 2025
    5.0
    Quick simple pick up and drop off. Pleasant, sincerely friendly staff. Definitely appreciated that the attendant double checked the vehicle before I left catching what I forgot and offered directions for where I needed to go to catch my next flight.
  • VR
    Vera Romaniuk
    Oct 21, 2025
    5.0
    My experience renting a car from National was an excellent one. From the booking process on the Westjet airline site through the check-in process, everything was seamless and professional. Friendly staff and excellent customer service. My car was ready, the price was excellent (as quoted), and check-in was fast and easy. The car itself was very clean and with issues. The return process was also quick and seamless. Thank you! I would definitely rent here again.

Frequently Asked Questions About National Car Rental

What types of cars can I rent from National Car Rental in Leduc?

You can rent economy, luxury, and rental cars of various types from National Car Rental in Leduc.

Where is National Car Rental located in Leduc?

National Car Rental is located at 1, 1000 Airport Road, Leduc, AB, T9E 8B7, Canada.