Enterprise Rent-A-Car

3.4
128 reviews

About

Car Rental AgencyVan Rental
Renting a car at Grande Prairie Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Grande Prairie Airport today.

Location

Enterprise Rent-A-Car
10610 Airport Dr, Grande Prairie, AB
T8V 7Z5, Canada

Hours

Reviews

3.4
128 reviews
5 stars
67
4 stars
7
3 stars
4
2 stars
4
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Donna, Oshane, and Liz for their exceptional service.

Communication Issues

Numerous reviews highlighted problems with communication, including difficulty reaching staff by phone and lack of timely responses to inquiries.

Reservation Problems

Several customers reported issues with reservations, including unavailability of booked vehicles and confusion regarding charges.

Vehicle Condition

Feedback varied on vehicle cleanliness and maintenance, with some customers noting issues while others praised the quality of the cars.

Overall Experience

While many customers had positive experiences, a significant number expressed frustration with service reliability and management responsiveness.
  • CC
    Chase
    4 days ago
    5.0
    Very busy. Very friendly. They solved my complaint easily. Thank you Liz
  • HH
    Heather
    Oct 28, 2025
    5.0
    I rented a car from Grande prairie Alberta airport and I cannot express how grateful I was for Oshane Brown. I came in from my first time flying late and was exhausted. The rental company I had originally wanted was going to overcharge me. I went to him and he was not only able to help me get a rental car when I needed it immediately but he was very helpful and friendly. This man deserves a raise and should be praised. His customer service skills were on point and amazing. I cannot express how appreciative I was for him. He made my experience that much better and now I know why I always use enterprise!!
  • MH
    Megan Holm
    Oct 26, 2025
    1.0
    Never answer the phone. Will not assist you if you have car issues. Had to call head office just to get them to finally contact me regarding my car problems. Unreliable
  • CR
    Corey Raynard
    Oct 24, 2025
    5.0
    While renting a vehicle today I delt with a gem of a lady by the name of Liz, she was amazing to deal with and very personable. It was nice to have great customer service for a change. Thanks again
  • VK
    Varun Katoch
    Oct 17, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Great Experience! Enterprise made the rental process quick and hassle-free. The staff was professional and courteous, making check-in and pickup very smooth. The vehicle was reliable and performed well throughout my trip. Returning the car was just as easy, with no surprises. I’ll definitely choose Enterprise again in the future!

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Grande Prairie?

Enterprise Rent-A-Car is located at 10610 Airport Dr, Grande Prairie, AB, T8V 7Z5, Canada.

What types of vehicles can I rent from Enterprise Rent-A-Car at Grande Prairie Airport?

You can choose from a wide selection including compact cars, passenger vans, family SUVs, and more.