Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Grande Prairie, AB? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Grande Prairie location today.
Location
Hours
Reviews
3.9
294 reviews
5 stars
181
4 stars
35
3 stars
9
2 stars3
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of individuals like Jermaine and Mikki going above and beyond.
Vehicle Quality
While some customers were satisfied with the cleanliness and reliability of the vehicles, others reported issues with vehicle conditions and missing features.
Communication Issues
Several reviews highlighted problems with communication, including billing misunderstandings and lack of timely updates regarding vehicle availability.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about poor service, especially regarding billing disputes and vehicle readiness.
Safety Concerns
Some reviews raised concerns about safety protocols, particularly during adverse weather conditions, indicating a need for better vehicle maintenance and customer support.
- CMCharli McDonald3 days ago4.0The employees are great and our car was clean and reliable. I thought some of the deposits required were kind of crazy, though.
- KAKatie Axani3 days ago5.0Lovely people, very professional and always go out of their way to help. Highly recommend!
- DCDesiree ChadwickNov 15, 20255.0Thank you to the staff at Grande Prairies North side location for their kindness and understanding.
- JGJulia GregoireOct 30, 20255.0Today I received excellent customer service from Jermaine. He was clear, thorough and professional. As someone who specializes in retail management teams, a huge shout out to Enterprise Rent -A- Car for putting the right people in the right places, having Jermaine represent the face of your business is top tier!
- NSNathoya smithOct 30, 20254.0Jermaine at the 100 St location in Grande Prairie provided excellent customer service — professional and helpful throughout. However, the Ram 1500 Classic lacked a remote starter, and the Mazda CX-90 required downloading an app and extra steps to use remote start it. Enterprise should consider offering more practical options, like a second key or built-in remote starter, to better accommodate families and those less familiar with tech, especially in cold weather.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Grande Prairie?
Enterprise Rent-A-Car in Grande Prairie offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the operating hours for Enterprise Rent-A-Car in Grande Prairie?
The location is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car in Grande Prairie provide airport pick-up services?
Yes, they offer airport pick-up services for your convenience.
What payment methods are accepted at Enterprise Rent-A-Car in Grande Prairie?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Where is Enterprise Rent-A-Car located in Grande Prairie?
They are located at 12712-100th Street, Grande Prairie, AB, T8V 4H8, Canada.
Is Enterprise Rent-A-Car in Grande Prairie closed on any upcoming holidays?
They will be closed on November 11, 2025, for the holiday.
Are there other car rental agencies near Enterprise Rent-A-Car in Grande Prairie?
Yes, nearby car rental options include Alamo and another Enterprise Rent-A-Car location as well as Enterprise Truck Rental.
What automotive services are available nearby Enterprise Rent-A-Car in Grande Prairie?
Nearby automotive services include Windsor Autobody, Aubins Autos, Cool-Core Radiator Ltd, and Suzy Q's Auto Detailing for repairs, bodywork, and detailing.
Can customers visiting Enterprise Rent-A-Car also explore local automotive dealerships?
Yes, nearby automotive dealerships include Carters Cars, Revolution Mazda, and Nor-Lan Used Centre, ideal for customers looking to browse or purchase vehicles.
How can nearby businesses like Classic Modular Homes benefit customers renting vehicles at Enterprise?
Customers renting from Enterprise can easily visit Classic Modular Homes nearby, making it convenient to combine trips for vehicle rental and home purchasing needs.