Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Shell Flying J Dealer in Edmonton, AB!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.4
771 reviews
5 stars
241
4 stars
184
3 stars
130
2 stars
67
1 star
149
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported extremely poor service, with multiple instances of rude staff and unprofessional behavior.
Cleanliness Issues
Many reviews highlighted unsanitary conditions in bathrooms and showers, with complaints about cleanliness and maintenance.
Fueling Problems
Numerous customers experienced issues with fuel pumps, including slow service and malfunctioning equipment.
Customer Experience
Several customers felt judged or mistreated, particularly in relation to purse policies and shower access.
Mixed Reviews on Amenities
While some appreciated the variety of products and food options, others criticized the overall condition and cleanliness of the facilities.
- GCgarry chahalDec 20, 20251.0Absolutely pathetic service. The asian lady cashier acted unbelievably stingy and petty, refusing to hand over a coffee cup before payment. Normally cups are next to coffee machines.This is not normal at any gas station. Arguing over a disposable cup is next-level cheap behavior. If this is how customers are treated, avoid this place.” This is not pilot flying j standard
- GSGurvinder SainiDec 14, 20255.0GREAT customer service!!! Flying j Mr I hope I spelled your name correct because you deserve a shout out!! Very professional took care service appreciate
- RHRandy HunterDec 4, 20251.0They used so much chemicals cleaning thier bathroom, I almost passed out
- AAAkashNov 17, 20251.0Karen lady Nov16, 22:30 working at front desk argued with me for over half an hour over nothing than her stubborn behavior, she needs to be kicked out or she should resign herself.
- KMKatie Bo Batie MittenzNov 1, 20253.0Thought this was a friendly kind of store but I am booked for 4 nights at the Super 8 that's next door,and I was shopping with my purse ( cause I'm a girl and I carry all my stuff in one, like MOST girls) and even though there was NO SiGN posted that said so, some larger than life woman went out of her way to walk ALLLL that the way to the back of the store where I was with my friend to tell me that I had to GIVE HER my PURSE while I shopped lol. She might as well have asked me if I had stolen anything, it hadn't before, let me tell your after she said that to me, i didn't REALLY want to spend any of my money there..she may not have said hey you stole but she might as well have said you stole lol. I will be staying at the super 8 until Nov 4, 2025 and I'll go elsewhere or order things to be delivered to my room instead. I BET that ifvsomeone judged HER by how she looks, well then she's most likely got diabetes, you see how that feels? I do NOT like when people judge me by how I look, if she's not aware, my money is as good as anyone else's that comes in and when she treats people like they've stolen when they are shopping with their money, well I found it VERY insulting to be real honest. Thanks Karen, I'll shop elsewhere 🙂
Frequently Asked Questions About Shell Flying J Dealer
What services does Shell Flying J Dealer in Edmonton offer?
Shell Flying J Dealer in Edmonton provides gas, diesel, DEF with high-speed pumps, showers, Wi-Fi, overnight parking, fresh foods, snacks, drinks, and a convenience store.
What are the operating hours for Shell Flying J Dealer in Edmonton?
The location is open 24 hours a day, 7 days a week, including holidays with regular hours.
Where is Shell Flying J Dealer located in Edmonton?
It is located at 16806 118 Ave NW, Edmonton, AB, T5V 1M8, Canada.
What payment options are accepted at Shell Flying J Dealer?
They accept cash, Mastercard, Visa, and debit card payments, but do not require cash only.
Does Shell Flying J Dealer offer any loyalty or rewards programs?
Yes, customers can use the Pilot MyRewards app for exclusive offers, mobile fueling, and online ordering to save money on the road.
Can I reserve parking or showers at Shell Flying J Dealer?
Yes, parking reservations are available through the 'Reserve Now' feature in the Pilot MyRewards app, and showers can also be reserved at the location.
Are there dining options near Shell Flying J Dealer in Edmonton?
Yes, nearby dining options include Denny's for breakfast and brunch, Chowkeni Restaurant, Tim Hortons and Country Style coffee shops, and Mr.Sub for sandwiches.
What automotive services are available near Shell Flying J Dealer?
Nearby automotive services include Kirk's Tirecraft Edmonton for tire repair, West Side Lube & Truck Repair Ltd, Tawaw Diesel Repair, Pro Star Auto Glass Ltd, and Edmonton Fleet Maintenance.
What nearby places can help travelers with package pickup or fuel needs?
Canada Post is nearby for postal services, and other local gas stations like Shell, Flying J Dealer, Esso, and Chevron Commercial Cardlock provide additional fueling options.
Is there entertainment or shopping near Shell Flying J Dealer for visitors?
Yes, West Edmonton Mall, a large shopping center, is nearby, and places like Truckland Liquor and Cold Beer and West Edmonton Truckland offer bar and convenience shopping.