Brand Certified
Shell Flying J Dealer
3.4(774 reviews)
Certified by Shell Flying J Dealer • Mar 01, 2026
Business Details
16806 118 Ave NW, Edmonton, AB
T5V 1M8, Canada
Certified by Shell Flying J Dealer • Mar 01, 2026
(780) 455-1111
Certified by Shell Flying J Dealer • Mar 01, 2026
https://locations.pilotflyingj.com/search
Certified by Shell Flying J Dealer • Mar 01, 2026
About
Certified by Shell Flying J Dealer • Mar 01, 2026
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Shell Flying J Dealer in Edmonton, AB!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Certified by Shell Flying J Dealer • Mar 01, 2026
Hours
Certified by Shell Flying J Dealer • Mar 01, 2026
Reviews
3.4
774 reviews
5 stars
242
4 stars
184
3 stars
130
2 stars
67
1 star
151
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported extremely poor service, with multiple complaints about rude staff and unprofessional behavior.
Cleanliness
The facility is often described as dirty, with unclean bathrooms and showers, leading to a negative customer experience.
Fueling Issues
Many customers experienced problems with fuel pumps, including slow service and malfunctioning equipment.
Customer Experience
Several reviews highlighted a lack of respect towards customers, including accusations of theft and poor treatment.
Mixed Reviews
While some customers praised the food and certain staff members, the overall sentiment leans heavily towards dissatisfaction.
- MMMilaFeb 16, 20261.0had an encounter in male bathroom. scared me for life stall partner repeatedly used hand to scoop toilet water post use. no amount of soap will cleanse my soul from this.
- JSJay and SueFeb 5, 20265.0Went to pick up something from Canada post. The Canada Post is located inside the Shell/ Food mart. Customer service at the post office was excellent. I was served right away even though she was in the back. She came out as soon as she saw me. Friendly and very efficient. There are also some parking spots with 15 minute time limits for those just using the Canada Post Service. Overall great experience.
- LRLeon RossFeb 2, 20261.0This place is a complete rip off stopped here years ago it was a shit place Stopped here today Feb 2 2026 well it hasn't changed only came here cause it's close to my customer went into the store to grab something to eat and snacks and this place stole just shy of $15.00 from me I only had American Money they don't give an exchange I was told we do a 1 to 1 Mean time they take the American money to the bank and collect the exchange I really hope someone from Flying J that has a say in things sees this post and does something about this extremely poor excuse of a establishment that has their name on it
- GCgarry chahalDec 20, 20251.0Absolutely pathetic service. The asian lady cashier acted unbelievably stingy and petty, refusing to hand over a coffee cup before payment. Normally cups are next to coffee machines.This is not normal at any gas station. Arguing over a disposable cup is next-level cheap behavior. If this is how customers are treated, avoid this place.” This is not pilot flying j standard
- GSGurvinder SainiDec 14, 20255.0GREAT customer service!!! Flying j Mr I hope I spelled your name correct because you deserve a shout out!! Very professional took care service appreciate
Frequently Asked Questions About Shell Flying J Dealer
What services does Shell Flying J Dealer in Edmonton offer?
Shell Flying J Dealer in Edmonton provides gas, diesel, DEF with high-speed pumps, showers, Wi-Fi, overnight parking, fresh foods, snacks, drinks, and a convenience store.
What are the operating hours for Shell Flying J Dealer in Edmonton?
The location is open 24 hours a day, 7 days a week, including holidays with regular hours.
Where is Shell Flying J Dealer located in Edmonton?
It is located at 16806 118 Ave NW, Edmonton, AB, T5V 1M8, Canada.
What payment options are accepted at Shell Flying J Dealer?
They accept cash, Mastercard, Visa, and debit card payments, but do not require cash only.
Does Shell Flying J Dealer offer any loyalty or rewards programs?
Yes, customers can use the Pilot MyRewards app for exclusive offers, mobile fueling, and online ordering to save money on the road.
Can I reserve parking or showers at Shell Flying J Dealer?
Yes, parking reservations are available through the 'Reserve Now' feature in the Pilot MyRewards app, and showers can also be reserved at the location.
Are there dining options near Shell Flying J Dealer in Edmonton?
Yes, nearby dining options include Denny's for breakfast and brunch, Chowkeni Restaurant, Tim Hortons and Country Style coffee shops, and Mr.Sub for sandwiches.
What automotive services are available near Shell Flying J Dealer?
Nearby automotive services include Kirk's Tirecraft Edmonton for tire repair, West Side Lube & Truck Repair Ltd, Tawaw Diesel Repair, Pro Star Auto Glass Ltd, and Edmonton Fleet Maintenance.
What nearby places can help travelers with package pickup or fuel needs?
Canada Post is nearby for postal services, and other local gas stations like Shell, Flying J Dealer, Esso, and Chevron Commercial Cardlock provide additional fueling options.
Is there entertainment or shopping near Shell Flying J Dealer for visitors?
Yes, West Edmonton Mall, a large shopping center, is nearby, and places like Truckland Liquor and Cold Beer and West Edmonton Truckland offer bar and convenience shopping.
Brand Certified Facts from Shell Flying J Dealer
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Certified March 01, 2026Yext Knowledge Graph
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