Many customers praised the friendly, helpful, and professional service provided by the staff, often highlighting their willingness to assist and communicate effectively.
Efficiency
Numerous reviews noted the quick turnaround times for services, with many customers expressing satisfaction with the promptness of repairs and maintenance.
Trustworthiness
Several customers expressed concerns about being upsold or receiving unnecessary repairs, while others appreciated the honesty and transparency of the staff regarding needed services.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor communication, service mix-ups, and instances of perceived dishonesty or overcharging.
VF
Vinnie Fischer
Dec 4, 2025
2.0
Sat outside of the bay for 10 minutes waiting for a retorque before I decided to just leave. Bunch of text came to the window and stared at me but nobody came out to torque my tires.
Reply: this was a drop in for a retorque, not an appointment therefore you would not have contact information. Was instructed to pull in front of bay one and just ended up sitting there half blocking traffic in the parking lot due to poorly designed bay entrances and exits.
MM
mad
Oct 1, 2025
5.0
the best tire shop/work crew I have ever experienced. My car died at the gas station and i came into to their shop crying and they came and boosted me, and also told me a couple other things that were wrong that they fixed.
Genuinely made my week and I will suggest every single person to go to this shop because of the kind and helpful crew! Didn't make me feel like an inconvenience at all I could probably cry if I focus on too much on how much they helped me. As a girl I usually hate going into any vehicle place on my own because I've dealt with condescending people, but I'm fully assured that these guys are honest people. thanks guys !!:)
JT
Jaimie-Lee Thompson
Sep 4, 2025
5.0
Phenomenal customer service and truly extraordinary service. Honest responses to my concerns and very thorough. As someone with a lot of anxiety around having my vehicle serviced, they eased all of my worries. I cannot suggest them enough.thanks a million to the guys in store.
MB
Matt B
Aug 16, 2025
5.0
I had a flat tire and took my vehicle to Fountain Tire. They were able to patch the tire right away, switch it with my spare, and had everything finished in under 30 minutes. The service was efficient, friendly, and very reasonably priced at under $50. I would 100% come back here for future service, even though there’s a location closer to me. Really impressed with how smooth the whole process was.
Tires wear out over time, and how long they last depends on things like road conditions, driving habits, inflation, and temperature. The best way to know when to replace them is to check them regularly.
Common ways to measure tread include the following.
- Tread wear bars: When these are flush with the tread, it’s time to replace.
- Coin test: If too much of the coin shows, your tread is low.
- Tread depth gauge: The most accurate way to measure.
If your tread is low or you see cracks, bulges, or notice vibration, come see us.
What are some signs my vehicle is out of alignment?
It doesn’t take much to throw your alignment off—potholes, curbs, or just everyday driving. Poor alignment can lead to faster tire wear and poor handling.
Common signs include:
- Vehicle pulls to one side
- Crooked steering wheel
- Uneven tire wear
- Loose or unstable steering
- Vibration in the steering wheel
If something feels off, we’re happy to take a look.
What’s included in the seasonal car care package?
Our seasonal car care package gets your vehicle ready for the weather ahead. It includes:
- Fresh engine oil and filter
- Chassis lubrication (as needed)
- Charging and starting system check
- Brake inspection
- Fluid top-ups
- Belt and hose inspection
- Battery test
- Tire and pressure check
- Heating/cooling system check
- Lights, wipers, and overall safety check
It’s a great way to make sure your vehicle is ready for the season.
What do the numbers on my tires mean?
The numbers on your tire’s sidewall tell you the size, load rating, and speed rating.
Example: 225/55R17 97H
- 225 – Tire width (mm)
- 55 – Height as a % of width
- R – Radial construction
- 17 – Wheel diameter (inches)
- 97 – Load rating (how much weight it can carry)
- H – Speed rating (maximum safe speed)
These numbers help us match you with the right tire.
When should I put my winter tires on?
A good rule of thumb: when you can see your breath — about 7°C and below. At that temperature, all-season tires start to harden, while winter tires stay flexible and grippy. Booking early helps you beat the rush.
What services does Fountain Tire Heritage offer?
Fountain Tire Heritage provides full auto repair, service, and tire facilities including tire replacement, air conditioning, brakes, batteries, wheel alignment, and more at their 8 bay shop.
What brands of tires are available at Fountain Tire Heritage?
They offer tires from brands like Goodyear, Cooper Tires, Dunlop, Kelly Tires, Kumho Tire, and Sailun.
Where is Fountain Tire Heritage located?
It is located at 2119 110 St NW, Edmonton, AB, T6J 6P6, Canada.
What are the regular business hours of Fountain Tire Heritage?
They are open Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 8:00 AM to 3:00 PM. They are closed on Sundays.
Is Fountain Tire Heritage open on holidays?
No, they are closed on November 11, December 25, December 26, and January 1.
What payment methods does Fountain Tire Heritage accept?
They accept debit card payments and have in-store shopping available for convenience.
What are some nearby dining options I can visit before or after my appointment at Fountain Tire Heritage?
Nearby dining options include Piper's Pub & Pizza for pizza and lounge atmosphere, Flamingo Restaurant and Lounge, Tutti Frutti breakfast & lunch for brunch, Panago Pizza, Good Taste Chinese Szechuan Cuisine, and McDonald's Canada.
Where can I refuel or get a quick oil change near Fountain Tire Heritage?
The Shell station nearby offers gas, convenience store items, and oil change services.
Are there any medical or health services near Fountain Tire Heritage where I can seek assistance?
Yes, nearby you can find Heritage Animal Clinic and Spay/Neuter Clinic, CSA Physiotherapy, Amplifon Clinic Edmonton Heritage Square, Heritage Square Denture Clinic, Dynalife Medical Labs, and Insight Medical Imaging - Heritage.
What are some nearby retail or financial services around Fountain Tire Heritage?
Nearby retail and financial services include BMO Bank of Montreal, Western Union for currency exchange, Dollarama discount store, Money Mart for loans, South Park Liquor, and Sobeys Liquor Heritage for beverage shopping.